Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Reviewers frequently highlight punctual appointments, professional staff, and thorough medical care, noting that on-site labs facilitate quick visits. Patients describe providers as attentive and knowledgeable, often praising the efficient handling of walk-ins and scheduled procedures. However, some low-rated experiences cite rude front desk interactions, communication breakdowns between staff members, and instances of waiting significantly longer than expected for services like blood draws.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
427 Google reviews we collected
Phrases our text analysis found in 324 written reviews
How often each topic comes up in the written reviews
We read 324 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fast, the people that work there are very professional.”
“This place has no sense of humility and has rude, unprofessional staff.”
“She is extremely detail oriented and will check and go over things with me above and beyond.”
“This person didn’t apologize or show his face after this incident so terrible experience.”
“Courteous and helpful stuff, everything was on time, clean surroundings”
“If you need to seen by an urgent care facility, I would recommend this office.”
“I would not recommend this clinic to others seeking timely or competent care.”
“He took time as much time as needed to listen to my concern and carefully explain treatment plan.”
“He's very knowledgeable and has a genuine concern for my health.”
“The clinic was clean and organized, and the waiting time was reasonable.”
praise complaint · found by our text analysis, Google review wording unchanged.
This place has no sense of humility and has rude, unprofessional staff. If I can do, I give them a negative review.
Courteous and helpful stuff, everything was on time, clean surroundings I think very highly of my primary doctor, Dr. Kathryn G. She is extremely detail oriented and will check and go over things with me above and beyond. I am 74 years old. No doubt she has been one of the best primary doctors I have ever had.
Everyone at the San Marcos office that I am going to are very good people. I will recommend them to anyone I know. Thank you to everyone at perlman clinic.
The clinic in San Marcos is the best! Staff and Dr Germeraad are always kind and thorough. Love it!
Perlman clinic is very good at keeping appointment time. And staff is always courteous & knowledgeable as well as professional. Doctor always listens very patiently.
In my neighborhood. Justin takes time with me. He's very knowledgeable and has a genuine concern for my health. How nice not to have to drive down to LA Jolla from San Marcos.
4.8 ★★★★★ 427 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This place has no sense of humility and has rude, unprofessional staff. If I can do, I give them a negative review.
Fast, the people that work there are very professional.
Doctor CHARLES and office staff were terrific!
Dr. Charles is very thorough. We are very satisfied with him.
Courteous and helpful stuff, everything was on time, clean surroundings I think very highly of my primary doctor, Dr. Kathryn G. She is extremely detail oriented and will check and go over things with me above and beyond. I am 74 years old. No doubt she has been one of the best primary doctors I have ever had.
Everyone at the San Marcos office that I am going to are very good people. I will recommend them to anyone I know. Thank you to everyone at perlman clinic.
I was very happy with my new Doctor and with the all that helped
The clinic in San Marcos is the best! Staff and Dr Germeraad are always kind and thorough. Love it!
Perlman clinic is very good at keeping appointment time. And staff is always courteous & knowledgeable as well as professional. Doctor always listens very patiently.
The appointment went well.
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
