Google reviewers rate the company 4.9 out of 5 based on 849 reviews, with the owner responding to 87% of feedback. Customers frequently praise technicians for punctuality, thoroughness, and clear communication regarding pest control, termite, and mosquito treatments. Recurring themes include consistent scheduling, professional explanations, and effective resolution of infestations. However, some lower-rated reviews criticize the effectiveness of specific treatments, contract cancellation policies, and occasional lapses in follow-up or property cleanup.
Google rating: 4.9 out of 5 from 849 reviews (96% five-star).
Reviews on this page: 849 Google reviews (713 with written comments, 5 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: October 1, 2026.
Service: Wildlife serving Raleigh, North Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
849 reviews on Google
5★811
4★12
3★3
2★4
1★19
Reviews from Google, shown as published (original wording, unedited).
GJ
Greg James3 reviews
★★★★★
Dylan Hopp is the man! Whenever he comes by he is knowledgeable and friendly. I trust him to take great care of my home and property. Thanks, Pest & Termite Consultants!
Price assessment: Reasonable price
Services: Home inspection, Bug & insect extermination
Five stars! Our service technician, Jayden Verdi, did a great job this past week in our home inspection and servicing for pest control. He was curteous, on time, and very thorough during his job. Thank you!
Devin does such a great job of explaining what he is doing, how things work, and really takes the time to serve us as clients. He is exceptional.
We've been getting pest control and mosquito treatment with this company for over ten years and have never been disappointed with their customer service or treatment.
Price assessment: Reasonable price
Services: Hornet & wasp extermination, Rodent extermination, Termite extermination, Flea & mite extermination, General pest inspection, Mosquito extermination, Cockroach extermination, General wildlife removal
Pest & Termite Consultants took great care of us! I called at least seven companies and got several quotes, for liquid termite treatment as well as a Trelona (ATBS) baiting system. I decided to go with the Trelona baiting system and I'm glad I chose Pest & Termite Consultants! Mike was my inspection/sales tech and Joel was the install tech. Mike and Joel were both wonderful! They were very knowledgeable, answered all my questions with quality, and took great care of us. Thank you for helping protect my home and family. :-)
Michael did his usual thorough job this year including a good long check of our creepy crawl space. I've been there a few times and am glad to have Michael doing it instead. Happily no snakes found this year.
Dennis is always available when we call. Very prompt, professional, and knowledgeable. Takes care of the issue, and we feel better knowing all's well again. Thanks Den
I reached out after seeing a mouse in my kitchen. Luis came over next-day, and he found the droppings and entry points promptly. He was able to offer clear recommendations. Luis's expertise was obvious, and throughout our interactions he was communicative and personable. (Also did not mind my dog licking him and trying to steal his hat!) Would recommend this service.
Jeffery was outstanding: thorough, respectful and professional. He walked through and explained his procedures, included tips and additional instructions for pets, and was helpful with any questions I had. I'm glad he's on our route and absolutely would consider further treatments with the tech and company!
Jeff and Sharon C.
Luis is always the consummate professional! He is always on time which I love! Luis always explains exactly what service details he is providing, makes suggestions and ALWAYS thorough with his treatment. He is a testament to the solid services Pest&Termite offer - I wish all companies met this high standard of performance and service.
I had a great experience with Brandon Watkins. I have been dealing with harvester ants for several years now and haven't been able to eradicate the issue. He quickly identified the source of the problem and clearly knew exactly what he was talking about. What stood out most was his confidence and expertise—he didn’t waste time guessing and instead explained the situation and solution with clarity. It gave me a lot of peace of mind knowing the issue was being handled by someone so knowledgeable and decisive. Highly recommend his services to anyone dealing with pest issues.