Google reviewers rate Pest Arrest 4.9 out of 5 based on 143 reviews, with the owner responding to 90 percent of feedback. Customers frequently cite punctuality, professional communication, and effective solutions for rodents, insects, and mosquitoes as key strengths. While most praise the family-owned business for thorough service and fair pricing, low-star reviews highlight isolated instances of unreturned calls and poor customer service.
Google rating: 4.9 out of 5 from 143 reviews (96% five-star).
Reviews on this page: 143 Google reviews (106 with written comments).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 2, 2026.
Service: Pest Control Service serving Lancaster, California.
Data from Google, last updated October 25, 2026.
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Customer reviews
4.9
★★★★★
143 reviews on Google
5★137
4★1
3★0
2★1
1★4
Reviews from Google, shown as published (original wording, unedited).
JT
Jill T.5 reviews
★★★★★
I’m president of a small high end HOA. We were noticing an increase of squirrel and rat populations on our grounds. The pest control service we were using was not helping with the problem. One visit from Pest Arrest critiquing the issue convinced me to change services. It is a family owned and run business that is hands on with clients and employees. They proposed a solution that worked immediately. They are honest, available and extremely helpful answering questions and offering solutions. I highly recommend them !!
Response from the owner · 3 weeks ago
Thank you so much for the opportunity and trusting us to solve all of your Pest problems. We truly look forward to continuing to take care of your beautiful property
I highly recommend Pest Arrest for all your pets prevention needs. I initially called them because of an influx of rats on my property, that was taken care of within weeks. I was so impressed that I hired them to do my monthly pest control service. I have had black ants in my house eveey summer since I built it in 2009. They were everywhere. This is the first summer I have not had one ant in my house
Tim is the best and the service is thorough and respectful to the client . The communication from the office to me on service days is very professional. I highly recommend Pest Arrest.
Jane Austin
Thank you so much for the amazing review. We love hearing that problems you’ve been experiencing in the past are now no longer there. We truly appreciate you supporting our local family owned and operated business.
Josh was great in handling our insect problem and made sure we were well taken care of and answered any questions we had. Thanks, Josh!!!
Response from the owner · 2 months ago
Thank you so much, Ariel, we truly appreciate your five star review and kind words about josh. He is our lead technician and takes a ton of pride and making sure each and everyone of our customers is taken care of and each, and everyone of their questions is answered. We are lucky to have him on the Pest Arrest team.
We just moved into a new house. We love it. But we did not love the mosquitos in the backyard. I contacted this company to see how they could assist us. I spoke to the owner Nick, he had Kristen contact me promptly to set up the baits for the mosquitoes. She was very helpful and knowledgeable. The next day Josh arrived to get to work. He was here on time, friendly and clearly explained the process. I have noticed that the presence of these little pests has decreased significantly in just a couple of days. Thank you Pest Arrest! I will be telling everyone that I know about your company.
Price assessment: Great price
Services: Mosquito extermination
Response from the owner · 2 months ago
Thank you so much for the amazing feedback, my friend. We look forward to protecting you and your home in the future.
We use their bimonthly service for bugs and rodents. Prompt and reliable service. Technicians are knowledgeable. Thoroughly professional company .Family owned and local.
Price assessment: Great price
Price: $100–120
Services: Rodent extermination, Bug & insect extermination, Ant extermination
Response from the owner · 2 months ago
Thank you so much for the amazing review. Customers like you are what keep our local family owned and operated business thriving. We appreciate you giving us the opportunity to protect you and your home.
Great service! The tech - Felipe was amazing. He walked me through everything prior to service and advised of any concerns he saw. We have yet to have any further issues. The communication this company provides should be the standard for every industry.
Price assessment: Reasonable price
Services: Flea & mite extermination
Response from the owner · 2 months ago
Thank you so much for your amazing feedback. We truly appreciate having you as a customer and look forward to protecting you in your home. Going forward.
Hello we have used Pest Arrest for years and they do an incredible Job!!!! Josh serviced our house today and spent a long time addressing all our concerns and took a lot of time and care!!!! Great job👍 Very thankful!!!
Response from the owner · 2 months ago
Thank you so much for the amazing feedback and we appreciate you being an amazing client for so many years.
I really appreciate the excellent customer service from this company. The owner, Nick, is very knowledgeable and considerate and takes his time to explain what's going on. We called him first thing in the morning, and he came out to help us right away. I highly recommend him.
Price assessment: Reasonable price
Price: $80–100
Services: General pest inspection
Response from the owner · 2 months ago
Thank you so much for your feedback and we truly look forward to protecting you and your home moving forward
Wonderful experience with pest arrest. They use clean products so I felt safe using this in my home with small children and a pet. Jose was awesome and addressed all of our spider and bug concerns. We are very pleased with the service.
Response from the owner · 3 months ago
Thank you so much for trusting our business with protecting your family.
