Google reviewers rate Pest Arrest Pest Control 5/5 based on 289 reviews, noting the owner responds to all feedback. Customers frequently cite punctuality, thoroughness, and clear communication when addressing issues like mice, ants, wasps, and carpenter bees. Many highlight the effectiveness of treatments and the professionalism of the staff during visits. Two low-star reviews criticize the pricing as excessive for the amount of work performed and note a decline in service quality in one instance.
Google rating: 5.0 out of 5 from 289 reviews (99% five-star).
Reviews on this page: 289 Google reviews (238 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: May 8, 2026.
Service: Ant Exterminator serving Aurora, Illinois.
Data from Google, last updated October 25, 2026.
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Customer reviews
5.0
★★★★★
289 reviews on Google
5★286
4★0
3★0
2★2
1★1
Reviews from Google, shown as published (original wording, unedited).
ES
Eric StrungLocal Guide · 16 reviews
★★★★★
Quickly made a bug issue go away in a rental home I own. Thanks for making this easy and keeping my tenant happy!
Price assessment: Reasonable price
Price: $160–180
Services: General pest inspection
Response from the owner · 5 months ago
Hello Eric!
Thank you so much for your kind review! We’re glad we could quickly resolve the issue and help make the process easy for both you and your tenant. Providing fast, effective, and hassle-free service is always our goal.
We truly appreciate your support and thank you for choosing Pest Arrest!
All the best,
Pest Arrest
Another year of using Pest Arrest. Excellent! These guys are great! I use them every year mostly because they followed up after using them right away. I highly recommend them. Good company.
Price assessment: Reasonable price
Price: $160–180
Services: Bug & insect extermination
Response from the owner · a year ago
Hello Walter!
Thank you for your kind words and continued trust in our services! We’re thrilled to hear that our follow-up and consistent care have made a difference for you. Your recommendation means so much to us, and we’re always here to help year after year! Thank you again!
All the best,
Pest Arrest
They do excellent work! There are many pest control companies I have worked with personally and professionally in the industry I work and Pest Arrest Pest Control is top on my list. Not only is the quality of the work great, their staff is friendly, professional and pleasant to deal with!
Response from the owner · a year ago
Hello Cory!
Your 5-star review is greatly appreciated—thank you! It’s our mission to provide dependable, professional service every time, and we’re thrilled to know we met your expectations. Thank you again!
All the best,
Pest Arrest
We have used their services since we bought our home in 2021. The customer service is amazing. We are so happy with all products and services every year.
Response from the owner · 6 months ago
Hello Jamie!
Thank you so much for your continued support since 2021! We truly appreciate your loyalty and are so glad to hear you’ve been happy with our customer service, products, and services over the years.
We’re grateful to have you with us and look forward to continuing to provide you with great service!
All the best,
Pest Arrest
We had a mouse in our basement shortly before leaving for vacation, which caused immediate panic. Hank came out that same day and he was absolutely fantastic. He caught the live mouse, refilled the outdoor bait stations, and setup an extra bait station as well. He was extremely helpful and very friendly. He did a thorough job and didn't rush the situation at all. I'm so thankful Hank was able to help us out in a pinch!
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 10 months ago
Hello Katrina!
Thank you so much for sharing such a detailed and thoughtful review. We’re so glad to hear that Hank was able to step in quickly during a stressful moment and provide the thorough, calm, and friendly service you needed. Ensuring your home is protected — especially right before a trip — is a priority, and we’re grateful we could give you peace of mind. Your kind words about Hank mean a lot, and we’ll be sure to share your feedback with him. Thank you again!
All the best,
Pest Arrest
We called Pest Attest because we had stubborn mice get into our house and we were fed up trying to get rid of them. They came right away. They were extremely helpful. Set traps with bait inside and outside. They said it would take about three weeks and they were spot on! It has been two years now and we are happy to say we have not had any mice since. We have them come out every 6 months to maintain the traps.
Klaudia and Natalya are very friendly, and courteous. Their service is great! We highly recommend Pest Arrest. It has been priceless to have peace of mind.
Price assessment: Reasonable price
Price: $140–160
Services: Rodent extermination
Response from the owner · 11 months ago
Hello T!
Thank you so much for sharing your wonderful experience! We’re so happy to hear that our team was able to resolve your mouse issue quickly and effectively—and that you’ve remained mouse-free for two years! It’s great to know that our maintenance visits continue to give you peace of mind.
Klaudia and Natalia will be thrilled to hear your kind words about their friendliness and service. We truly appreciate your recommendation and your trust in Pest Arrest!
All the best,
Pest Arrest
We’ve used Pest Arrest for four hears when there were signs of mice in our house, they were super friendly and no issue since.
Response from the owner · a year ago
Hello Aerivkin!
Thanks for sharing your experience! We’re happy to hear you’ve had great results and friendly service from us over the years. If you ever need any additional assistance, we're just a call away!
All the best,
Pest Arrest
Pest Arrest has been a solid choice for us since day one. We initially reached out because I wanted to support a local business, and we had some wasps in our upstairs bedroom. They came out that day, and took care of us in one visit. The tech went over the options for quarterly treatments but we declined at that time. A few months later, dead mouse in the basement. Called Pest Arrest again and its been 2 years with their quarterly service for insects and rodents. No more mice, no ants in the spring, no wasps. Technicians are knowledgeable, friendly, and prompt.
Hello James!
Thank you for taking the time to share your experience with us! We’re so glad you chose Pest Arrest and that our team was able to take care of those wasps right away when you first called. It means a lot that you trusted us again when another issue came up, and we’re thrilled to hear that our quarterly service has kept your home pest-free for the past two years. Our technicians take pride in being knowledgeable, friendly, and prompt, so it’s wonderful to know that’s been your experience. We truly appreciate your continued trust and support of our local business!
All the best,
Pest Arrest
I had a Hornets Nest that grew from a softball size to a beach ball size and was little too much more to handle. Mike & Brian at Pest Arrest were there to do an estimate within a day. Mailed me a quote and were flexible in working with me. Strong recommendation.
Price assessment: Reasonable price
Services: Hornet & wasp extermination
Response from the owner · a year ago
Hello Richard!
Thank you for sharing your experience! We’re glad Mike and Brian were able to respond quickly and take care of that hornets’ nest for you. We truly appreciate your recommendation and are always here if you need us again in the future!
All the best,
Pest Arrest
Hi, I’ve worked with Rich a few times from Pest Arrest and every time he comes, he is prompt, polite, and professional. I’ve noticed a significant reduction in insects outside and inside the home since beginning their service and my bigger rodent problem was resolved and has not returned. Thank you
Response from the owner · a year ago
Hello Glen!
Thank you so much for your kind review! We're thrilled to hear that you've had consistently positive experiences with Rich — he truly embodies the professionalism we strive for. It's great to know you've seen such a noticeable improvement both inside and outside your home, and that the rodent issue has been fully resolved. We appreciate your trust in Pest Arrest and are always here if you need anything in the future. Thank you again!
All the best,
Pest Arrest
