COCKROACH CONTROL · DES PLAINES, IL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%76+11.4Craft & service 20%84+16.8Value 10%63+6.3Momentum 8%53+4.2Track record 7%29+2Accountability 5%54+2.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%76+11.4Craft & service 20%84+16.8Value 10%63+6.3Momentum 8%53+4.2Track record 7%29+2Accountability 5%54+2.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCOREPest Arrest Pest Control
Better than 83% of cockroach control · #7 of 40
5.0★287 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Pest Arrest Pest Control for bug & insect extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$153
All 2 Google reviews tagged “Bug & insect extermination”
★★★★★ Brittany · 4 years ago
Pest Arrest is a wonderful company! I've been using them for nearly 2 years for quarterly service and they are so repsonsive and efficient and reasonably priced. We hate spiders and, with this service, they are all but gone! Safe for my family too!
Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Maria · 4 years ago
The office is very friendly and were able to set up an appointment for me very quickly that fit into my buddy schedule. Jason is great! On time? Knowledgeable and professional. Will definitely use them from now on!
Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Pest, grey = cockroach control average
Rating over time
Price
Not enough reviews with a price yet.
Great price 67%Reasonable 33%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%76+11.4Craft & service 20%84+16.8Value 10%63+6.3Momentum 8%53+4.2Track record 7%29+2Accountability 5%54+2.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
81
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
76
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
84
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
53
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
29
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
54
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+88 / −0
Professionalism
+123 / −0
Responsiveness
+95 / −0
Punctuality
+90 / −0
Value
+82 / −1
