COCKROACH CONTROL · DES PLAINES, IL
Pest Arrest Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%76+11.4Craft & service 20%84+16.8Value 10%63+6.3Momentum 8%53+4.2Track record 7%29+2Accountability 5%54+2.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Pest Arrest Pest Control

Better than 83% of cockroach control · #7 of 40

5.0★287 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pest Arrest Pest Control for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “General wildlife removal”

★★★★★ Peter · a year ago

I am incredibly impressed with the pest company's exceptional service in helping us eliminate rats from our property. Their team was professional, courteous, and highly efficient, promptly identifying the problem and implementing effective solutions. Thanks to their expertise, we now enjoy a pest-free environment,…

Great priceHome inspectionRodent exterminationGeneral wildlife removal
★★★★★ David · 5 years ago

Rating only, no written review.

Hornet & wasp exterminationGeneral wildlife removalService not listed+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Pest, grey = cockroach control average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02022-Q3: 5.00★ (54 reviews)2022-Q4: 5.00★ (13 reviews)2023-Q1: 5.00★ (4 reviews)2023-Q2: 4.95★ (21 reviews)2023-Q3: 5.00★ (22 reviews)2024-Q2: 5.00★ (11 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (10 reviews)2025-Q2: 5.00★ (7 reviews)2025-Q3: 5.00★ (6 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q2: 5.00★ (1 reviews)2022-Q32023-Q42025-Q12026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%76+11.4Craft & service 20%84+16.8Value 10%63+6.3Momentum 8%53+4.2Track record 7%29+2Accountability 5%54+2.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
81
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
76
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
84
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
63
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
53
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
29
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
54

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+88 / −0
Professionalism
+123 / −0
Responsiveness
+95 / −0
Punctuality
+90 / −0
Value
+82 / −1

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