Analyzing 5,377,1955.4MGoogle Reviews For 14,40614.4K Experts
Pest Czar
4.9★★★★★ · 737 Google reviews · 24 photos
Pest control service · Baltimore, MD
Pest Czar at a glance
Google rating: 4.9 out of 5 from 737 reviews (93% five-star).
Reviews on this page: 737 Google reviews (547 with written comments, 5 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 22, 2026.
Service: Rodent Control serving Baltimore, Maryland.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
737 reviews on Google
5★688
4★29
3★1
2★9
1★10
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 547 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The tech is friendly and helpful and I have had zero mice since they started here.”
“Wanted to use this company but their customer Service Representatives are extremely rude and can't answer simple questions.”
“We had very angry yellow jackets and Matt took care of them quickly and efficiently!”
“I have been a customer for several years and have found Pest Czar to be an outstanding company that provides great service.”
“Fast forward a couple weeks later and I have the most awful smell in my house.”
“I highly recommend this company to all who need pest and rodent control”
“If you don't live right in towson, I highly do not recommend this company because apparently they only have technicians in Laurel like once a month wh…”
“Technician was able to answer the question I ask him and explained what is going on.”
“This company is very professional, courteous and affordable.”
“However if we needed him back it cost nothing.”
“He’s the kind of person you trust to get the job done right every time.”
“…w I'm locked into an annual contract with a company that I feel like scammed me in a way by stating that if the problem is not resolved they will come…”
People customers mention
Ryan36 reviews
Tim19 reviews
Jennifer15 reviews
Matt13 reviews
Dilling10 reviews
Joe9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Trisha Chaffee3 reviewsiTotal number of Google reviews Trisha has written across all businesses on Google Maps, not just this one.
Pest Czar is super great, they're head and shoulders above the exterminators I had previously. The tech is friendly and helpful and I have had zero mice since they started here. That's quite a feat!!
Price assessment: Great price
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 5 days ago
Hello Sophie, thanks so much for your review and kind words! We are very glad you are satisfied. Get in touch whenever you need something! - Erika, Owner
Lynette SewellLocal Guide · 236 reviewsiTotal number of Google reviews Lynette has written across all businesses on Google Maps, not just this one.
Very responsive. If we need an extra service, it’s scheduled right away. The techs are nice and know their stuff. May cost a bit more than the other guys, but the company we used before went downhill and the service was mediocre. You get what you pay for, and Pest Czar is a quality local company.
Price assessment: Reasonable price
Price: $40–60
Services: Rodent extermination, General pest inspection, Ant extermination
Pest type: Ants, Rodents
Response from the owner · 5 days ago
Thanks so much, Elle, for the review and feedback! We are glad everything is going well, we love to hear it! Let us know whenever you need anything. - Erika, Owner
Treva ShieldsLocal Guide · 13 reviewsiTotal number of Google reviews Treva has written across all businesses on Google Maps, not just this one.
I love this company! Technicians & customer service representatives are all kind, respectful, and patient! I am truly treated like I am family. My calls are always returned promptly & all my issues dealt with swifly! Very pleased!
August 2023:
I am still a very satisfied customer after several years with no complaints! This company works around my busy schedule. Our technician, Matt, is wonderful!
November 2023:
I appreciate this company very much! Johnathan went above and beyond the call of duty! He was here to inspect our 6 termite baits. We found all but one! He dug around our azalea bushes & found it! I was very impressed! So glad he found it because it was the only bait with termite activity! Thanks, Johnathan! Thanks, Pest Czar!
Good morning Mrs. Treva, we appreciate you taking the time to do a review, we are so happy to hear how happy you are with our services, always a pleasure speaking with you! Jennifer-Office Manager
Tomas Carlo10 reviewsiTotal number of Google reviews Tomas has written across all businesses on Google Maps, not just this one.
Technician was able to answer the question I ask him and explained what is going on..He is very good.
Price assessment: Reasonable price
Price: $80–100
Pest type: Cockroaches
Response from the owner · a month ago
Thanks so much for your review, Zorina, we are happy you had a good experience! We strive to have good communication here! Have a great day - Erika, Owner
Janice Maxwell5 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
