FLEA EXTERMINATORS · MACON-BIBB COUNTY, GA
Pest Magic, LLC. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%94+14.1Craft & service 20%16+3.2Value 10%99+9.9Momentum 8%42+3.4Track record 7%6+0.4Accountability 5%46+2.3Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Pest Magic, LLC.

Better than 73% of flea exterminators · #11 of 40

5.0★106 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pest Magic, LLC. for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Bug & insect extermination”

★★★★★ Kevin · Edited a month ago

Very courtesy and polite. Shows up on time and does great work. Highly recommend their services.

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ David · Edited a month ago

I called Pest Magic about an inspection and treatment for my home. John Willis came out and did an inspection. The service we decided on was done in a timely manner and was very thorough. I will be recommending Pest Magic to anyone who needs a great pest management company. My wife and I chose to have quarterly…

Paid $60–80Great priceBug & insect exterminationAnt extermination
★★★★★ Julie · Edited 2 months ago

We love Pest Magic. Joe is accommodating and responsive and does a great job.

Bug & insect extermination
★★★★★ Keisha · Edited 3 months ago

We appreciate Pest Magic! Keeping our house pest free!

Paid $80–100Great priceGeneral pest inspectionBug & insect extermination
★★★★★ Jason · 6 months ago

Fantastic service. They always are prompt, professional, and leave my property better than they find it.

Hornet & wasp exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Patricia · Edited 6 months ago

Great friendly service. Southern John was great at explaining everything to me. Highly recommend. Northern John is awesome too. Lol

Great priceBug & insect extermination
★★★★★ Boyd · 6 months ago

The Pest Magic team are polite, professional, and work with lethal precision. 😉 Highly recommended.

Great priceSpider exterminationCockroach exterminationBug & insect extermination
★★★★★ mark · 8 months ago

they come back to do the inside if you're not there on the day scheduled and you call them back to do more than outside.renter,so price up to owner.email link works,prompt responses.local.courteous.

Not sureHornet & wasp exterminationBug & insect extermination
★★★★★ Reinaldo · 8 months ago

Very reliable company. Far exceed expectations. Mr. Joe Williams is a great guy, friendly and dedicated to his craft.

Paid $20–40Great priceRodent exterminationSpider exterminationGeneral pest inspection
★★★★★ Len · Edited 11 months ago

I continue to give this company evaluations because they earn it by their professionalism. Their lawn and pest control divisions are number one in their fields of expertise. Today, Joe Williams worked at my home while I watched miles away as he provided excellenence in compensation for my payments of another…

Paid $40–60Reasonable priceBug & insect extermination
★★★★★ Shelda · a year ago

Very nice person and does his job

Paid $20–40Great priceBug & insect extermination
★★★★★ Melba · a year ago

John was very professional and provided excellent service.

Paid $200+Reasonable priceBug & insect extermination
★★★★★ Justin · 3 weeks ago

Rating only, no written review.

Paid $80–100Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
★★★★★ Teddye · 2 months ago

Rating only, no written review.

Paid $60–80Reasonable priceBug & insect extermination

vs category

Blue = Pest, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (4 reviews)2024-Q2: 5.00★ (1 reviews)2024-Q3: 5.00★ (2 reviews)2024-Q4: 5.00★ (9 reviews)2025-Q1: 5.00★ (8 reviews)2025-Q2: 5.00★ (13 reviews)2025-Q3: 5.00★ (8 reviews)2025-Q4: 5.00★ (10 reviews)2026-Q1: 5.00★ (11 reviews)2026-Q2: 5.00★ (11 reviews)2026-Q3: 5.00★ (15 reviews)2026-Q4: 5.00★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$60-46% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 68%Reasonable 29%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%96+33.6Reliability 15%94+14.1Craft & service 20%16+3.2Value 10%99+9.9Momentum 8%42+3.4Track record 7%6+0.4Accountability 5%46+2.3Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
96
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
94
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
16
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
99
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
42
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
6
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
46

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+5 / −0
Professionalism
+5 / −0
Responsiveness
+4 / −0
Punctuality
+4 / −0
Value
+5 / −0

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