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Pest Pros Las Vegas

Pest control service · Las Vegas, NV · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%85+22.2Value 15%100+15.2Momentum penalty61−3.9Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#50 of 66 ant exterminatorsPosition by Experts Score among all companies we track in this category. · better than 25%
5.0 ★★★★★ 316 Google reviews · 24 photos
99%five-star reviews
4.64★last 12 monthsAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
14%reviews answered by the owner
$89typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Pest Pros Las Vegas at a glance

Google reviewers rate Pest Pros Las Vegas five out of five based on 316 reviews, with the owner responding to 14 percent of them. Customers frequently praise the technicians for punctuality, thoroughness, and clear communication regarding treatments for scorpions, roaches, and pigeons. While many highlight the company's professionalism and pet-safe products, some low-star reviews note recurring pest issues shortly after service and inconsistent behavior from different staff members during visits.

  • Google rating: 5.0 out of 5 from 316 reviews (99% five-star).
  • Reviews on this page: 316 Google reviews (301 with written comments, 3 with photos).
  • Owner responses: the business replied to 14% of reviews.
  • Most recent review: September 22, 2026.
  • Service: Ant Exterminator serving Las Vegas, Nevada.

Data from Google, last updated November 2, 2026.

Score profile vs other ant exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction95Reliability85Craft & service100Value100Momentum61Replies to reviews–Satisfaction: 95 (median 95)Reliability: 85 (median 95)Craft & service: 100 (median 97)Value: 100 (median 100)Momentum: 61 (median 100)
Pest Pros Las VegasAnt Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest Pros Las Vegas: 95/100 on this factor. Category median: 95.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest Pros Las Vegas: 85/100 on this factor. Category median: 95.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest Pros Las Vegas: 100/100 on this factor. Category median: 97.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest Pros Las Vegas: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest Pros Las Vegas: 61/100 on this factor. Category median: 100.B
61
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–

Bar = this company · dark tick = category median.

Star ratings

316 Google reviews we collected

  • 5 stars31499%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 301 written reviews

  • Praise703100%
  • Complaints30%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1059%
  • Reasonable741%
  • Overpriced00%
  • Not sure00%
$89-4% vs typical ant exterminators

Middle half of what 8 customers paid ($53–$119) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude21731%
  • Quality & results12818%
  • Speed & response12217%
  • Would recommend9513%
  • Communication7711%
  • Price & value446%
  • Honesty & trust233%

What customers talk about

We read 301 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “From the moment Gary arrived, he was friendly, professional, and incredibly kind.”
  • “He was extremely thorough, courteous, and respectful throughout the entire service.”
  • “He immediately returned to my home to personally bring it back, knowing how important it was for me to have it.”
  • “I couldn't be happier that I chose Pest Pros Las Vegas, and I would recommend both Gary and this company without hesitation to anyone looking for fair…”
    “I definitely recommend Pest Pros and ask for Stan.”
  • “Instead of dismissing my concerns or making me feel embarrassed, he listened patiently, showed compassion, and never once made me feel like I was overreacting.”
  • “Their communication is excellent, their prices are fair, and our technician, Jarod, does an excellent job.”
  • “What really stood out to me wasn't just his knowledge and experience—it was the genuine empathy he showed throughout the entire visit.”

People customers mention

  • Stan 103 reviews
  • Jeff 10 reviews
  • Man 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pest Pros Las Vegas for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jarrod is my pest control guy. He always asks if I’m having any issues. Very knowledgeable and professional. Always on time takes care of anything I have going on. Very happy with his service and pest pros as a whole

Paid $40–60Great price
ADLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Requested Scorpion monthly service in advance of moving into our home. No indication of issues but wanted to be proactive. Jeff and his team were very helpful in describing options and creating an account in their portal. Had initial treatment yesterday and received a detailed report of what treatments were…

Paid $120–140Great priceBug & insect extermination
JKTLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This was my first time using Las Vegas Pest Pros and I can say with absolution ill never go anywhere else! They were phenominal at communicating with me. Garrid (the individual that came to my house) was thorough, friendly, and was willing to answer my questions. Once he was done spraying he took time to share what…

Paid $80–100Great priceSpider exterminationBug & insect exterminationAnt extermination
AshLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Stan & Garrett provided Exceptional Customer Service!! They were punctual and professional! Their quality and service has never let me down. Thank you Stan & Garret for making Pest Pros my favorite Pest Company in Las Vegas! I'll always recommend this Company to any and all!

Paid $40–60Great priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
OLIVERLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great company and trustworthy. Called them and shared my pest issue and immediately sent a technician. Stan or Stanley came and explained to me the whole process and ensured I understood all of them. He is very polite and respectful of my home. I ended up signing up for their bi-monthly service. Great Job Stan!!!

Paid $80–100Reasonable priceCockroach extermination
Owen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I bought a fridge off of FB Marketplace. It came with some free goodies in the form of roaches. I called Pest Pros and they sent Stan out to help me get this under control. Stan was incredibly knowledgeable and polite throughout his visit and while applying the treatment throughout the house. I hate having to deal…

Paid $140–160Reasonable priceGeneral pest inspectionCockroach extermination

Photos

Customer reviews

5.0 ★★★★★ 316 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Terri WhiteLocal Guide · 9 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always professional, personable and reliable. Have been a customer for many years and am very happy.

  • Price assessment: Reasonable price
  • Services: General pest inspection
  • Pest type: Other
James MccorkleLocal Guide · 29 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stan the tech came by on time. Explain everything thoroughly and covered the place very well. Used this company in the past and will use them in the future. Had to change my score the guy who came by this time, young Asian guy, stayed about 10mins and had an attitude problem. The other times we used this company we had good service. We had scorpions showing back up within weeks. Would not use this company anymore if this is who they're hiring. This happened about a month ago.

Kristine PLocal Guide · 12 reviewsTotal number of Google reviews Kristine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give Gary and Pest Pros Las Vegas 10 stars, I absolutely would! From the moment Gary arrived, he was friendly, professional, and incredibly kind. What really stood out to me wasn't just his knowledge and experience—it was the genuine empathy he showed throughout the entire visit. I've had several cockroach encounters over the past few weeks that left me terrified to even use my downstairs bathroom. On top of that, I shared with Gary that I have childhood memories of living in the woods where spiders would crawl on me at night, which has contributed to a lifelong fear of insects. Instead of dismissing my concerns or making me feel embarrassed, he listened patiently, showed compassion, and never once made me feel like I was overreacting. That meant more to me than I can express. As we walked through my home, Gary took the time to explain everything in a way that was easy to understand. He identified the type of cockroach from a photo I had taken, explained where they typically come from, why they enter homes, and what could be done to help prevent future problems. I learned so much during our conversation, and his willingness to educate me helped ease a lot of the anxiety I'd been carrying. After getting quotes from other pest control companies that tried to upsell me into expensive service contracts and much higher one-time treatment prices, Pest Pros Las Vegas was, hands down, the best value. Even better, there was absolutely no high-pressure sales pitch. Gary never tried to sell me services I didn't need. He simply focused on solving the problem at the price that was quoted through Yelp's request a quote feature. Since I'm a Yelp employee I can't leave a review there or I would! That level of honesty and integrity is refreshing and gave me even more confidence that I had made the right decision in choosing Pest Pros. Right before Gary arrived, I had vacuumed up a half-alive cockroach but was too terrified to empty the bin on my Dyson because I was convinced it might suddenly jump out at me. Without hesitation, Gary kindly emptied the vacuum, removed the cockroach and debris, and helped put my mind at ease so I could use my vacuum again. It wasn't something he had to do, but it was another example of his kindness and willingness to go above and beyond for his customers. He was extremely thorough, courteous, and respectful throughout the entire service. After finishing the job, Gary realized he had accidentally left with the only key to my side gate in his pocket. He immediately returned to my home to personally bring it back, knowing how important it was for me to have it. That level of integrity, thoughtfulness, and customer service is rare these days. Gary turned what had been a very stressful experience into one that left me feeling informed, reassured, and genuinely cared for. I couldn't be happier that I chose Pest Pros Las Vegas, and I would recommend both Gary and this company without hesitation to anyone looking for fairly-priced, honest, knowledgeable, and compassionate service. Thank you, Gary, for your professionalism, your patience, and for treating me with such kindness. You made a lasting impression, and I truly appreciate everything you did.

  • Price assessment: Great price
  • Price: $100–120
  • Services: Cockroach extermination
melissa longero6 reviewsTotal number of Google reviews melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jarrod is my pest control guy. He always asks if I’m having any issues. Very knowledgeable and professional. Always on time takes care of anything I have going on. Very happy with his service and pest pros as a whole

  • Price assessment: Great price
  • Price: $40–60
Jacqueline LikertLocal Guide · 19 reviewsTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pest Pros always professional and thorough

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Bug & insect extermination
A WLocal Guide · 23 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had these guys out for a pigeon problem. Even though they’re not a specialty pigeon place, they were 10x more knowledgeable and professional than any of them I called.

AD ADCLocal Guide · 14 reviewsTotal number of Google reviews AD has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Requested Scorpion monthly service in advance of moving into our home. No indication of issues but wanted to be proactive. Jeff and his team were very helpful in describing options and creating an account in their portal. Had initial treatment yesterday and received a detailed report of what treatments were provided. This company came very highly recommended from our Homewatcher and the online reviews sealed the deal. Top notch!!!​

  • Price assessment: Great price
  • Price: $120–140
  • Services: Bug & insect extermination
Forrest Clune8 reviewsTotal number of Google reviews Forrest has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stan is a great technician and is incredibly professional. The pest control products also work well and are safe for pets.

  • Positive: Professionalism, Value
  • Services: General pest inspection
Bryant Arevalo11 reviewsTotal number of Google reviews Bryant has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with this pest control company. As a new customer, I really appreciated how quickly they responded and got us scheduled—it made the whole process easy and stress-free. The technician was professional, knowledgeable, and took the time to explain everything clearly. Overall, we’re very satisfied with the service and the level of care provided. Based on this experience, I’ll definitely be signing up for their monthly service and would recommend them to others looking for reliable pest control.

Shantel Llanos-Swartz7 reviewsTotal number of Google reviews Shantel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am updating my review just to state I still use Pest Pros. We moved to a new home and still receive the same wonderful service. The communication is always on point. Everyone is so polite and helpful. They are also very accommodating with our ever-changing schedule. We appreciate Jarrod and Stan!! I’ve been using Pest Pros for over a year. They are always accommodating to our schedule, great communication, and we have no issues with pests in between visits. Stan is awesome and friendly. He’s always on time, smiling, and patient while I manage rotating the dogs from inside to out so he can work. Thank you!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: General pest inspection

Pest Pros Las Vegas on Google Maps →

Business details