Customers report that technicians are punctual, thorough, and knowledgeable, often providing clear explanations during inspections and treatments. Recurring themes include friendly communication, responsive follow-up, and competitive pricing compared to larger competitors. Services address various pests including ants, mice, rats, fleas, and wasps, with many noting effective sealing of entry points. The sole criticism highlights a limitation for residents in Orinda, stating the company considers that location out of service area despite being based in Concord.
Google rating: 5.0 out of 5 from 910 reviews (99% five-star).
Reviews on this page: 910 Google reviews (721 with written comments, 5 with photos).
Owner responses: the business replied to 39% of reviews.
Most recent review: October 25, 2026.
Service: Pest Control Service serving Walnut Creek, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
910 reviews on Google
5★898
4★10
3★0
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
M
MLocal Guide · 13 reviews
★★★★★
From the call to the walkthrough, each interaction was exceptional! We called about an issue on the house we rent. Eric was beyond friendly and attentive. He was very knowledgeable and the walkthrough help ease and validate our concerns. We will definitely be using Pest Pros when we purchase a house and referring them to everyone!
Price assessment: Reasonable price
Services: General pest inspection
Response from the owner · 3 hours ago
M, we’re grateful for your five-star review. Hearing that Eric was friendly, attentive, and knowledgeable-and that the walkthrough eased and validated your concerns-is exactly what we strive for. We look forward to helping when you purchase a home and thank you for recommending us to others.
Amazing work done by pest pros especially Riley their technician and Stacey behind the scenes! Made this process very easy and non stressful
Price assessment: Reasonable price
Price: $200+
Pest type: Cockroaches
Response from the owner · a day ago
Zachary, thank you for the five-star review. We are glad Riley and Stacey helped make everything straightforward and stress free. Your kind words motivate our team and we appreciate you taking the time to share them.
We called thinking we had an ant problem on top of a previous mouse issue. Did a full inspection said no issues found and the work we did sealing entry points for the previous mouse issue looked good and no work was needed. The free inspection was very thorough and if we have any further mouse issues I will definitely call this group.
Response from the owner · 2 days ago
Dori, thank you for the great review. We are glad the inspection found no new issues and that your previous sealing is holding up. It means a lot that you found the inspection thorough. If you have any future mouse concerns, we will be ready to assist.
James is great! He gets the job done! He explains and walk you through the entire process.
Services: Rodent extermination
Pest type: Rodents
Response from the owner · a week ago
Thank you, Bee. We are glad James handled everything efficiently and took the time to explain each step. Your feedback means a lot and we appreciate you sharing it.
Ants were a big problem this summer plus some spiders. Have not had a problem since we started the service.
Price assessment: Reasonable price
Price: $40–60
Services: General pest inspection, Ant extermination
Pest type: Ants, Cockroaches, Spiders
Response from the owner · 2 weeks ago
Kirt, thank you for the five-star review. We are pleased to hear the ant and spider problems stopped after starting service and that you have not had issues since. We appreciate your feedback and your trust in us.
Peyton the Tech for Pest Pros is very good! We had amaaazing service & are extremely satisfied with his work. Thank You!
Price assessment: Reasonable price
Price: $200+
Services: Bug & insect extermination
Pest type: Other
Response from the owner · 3 weeks ago
Thanks so much for sharing this, Jenny. We are delighted Peyton provided such excellent service and that you are extremely satisfied. Your kind words really encourage our team. We appreciate your feedback and look forward to serving you again.
They are very friendly , thorough on their work, can call them anytime for question, service,
I was skeptical after last ppl we had, but this 1 made me feel at easy , no problems, worry free. Ty all for your service.
Price assessment: Reasonable price
Price: $140–160
Services: Spider extermination, General pest inspection, Mosquito extermination
Pest type: Ants, Rodents, Spiders, Mosquitoes, Other
Response from the owner · 3 weeks ago
Cindy, thank you for sharing this. We're glad our team was friendly, thorough, and available when you had questions. Hearing we earned your trust after a difficult experience means a great deal. We look forward to helping you again.
Our pest technician always gives his best effort to take care of our property. He is very professional and always follows up with anything that needs to be done.
