Analyzing 5,377,1955.4MGoogle Reviews For 14,40614.4K Experts
Pest Solutions Termite & Pest Control
4.9★★★★★ · 145 Google reviews · 24 photos
Pest control service · Downey, CA
Pest Solutions Termite & Pest Control at a glance
Google reviewers rate the company 4.9 out of 5 based on 145 reviews, with the owner responding to only 2% of them. Customers frequently praise the technicians for punctuality, thoroughness, and clear communication regarding termite, rodent, and general pest treatments. Many note fair pricing and an honest approach that avoids fear-based upselling. However, a few low-star reviews criticize unprofessional phone reception, slow response times, and unresolved property damage issues.
Google rating: 4.9 out of 5 from 145 reviews (97% five-star).
Reviews on this page: 145 Google reviews (129 with written comments, 1 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 2, 2026.
Service: Termite Control Service serving Downey, California.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
145 reviews on Google
5★140
4★1
3★0
2★1
1★3
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 129 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The technician Juan was friendly and thorough and arrived on time .”
“I called to get a termite inspection for my home and was very happy with how quick Pest Solutions came.”
“I really appreciate how fast and thorough this whole process was.”
“They have HORRIBLE Customer Service Skills.”
“We are please with their service and would certainly recommend them as a provider for your termite needs.”
“My house is termite free and the work was done fast, effectively, and most importantly, at a very good price.”
“Zavier was great, very communicative and explained everything .”
“I absolutely love their customer service and honesty !”
People customers mention
Dana6 reviews
Richard6 reviews
Kathleen6 reviews
Daniel4 reviews
Juan3 reviews
Susan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Lidia Villarreal2 reviewsiTotal number of Google reviews Lidia has written across all businesses on Google Maps, not just this one.
I called to get a termite inspection for my home and was very happy with how quick Pest Solutions came. The termite inspector was even able to do a local spot treatment and ant treatment while they were here. I really appreciate how fast and thorough this whole process was.
Price assessment: Great price
Price: $200+
Services: Termite inspection, Termite extermination, Ant extermination
Pest type: Ants, Termites
kathy zc9 reviewsiTotal number of Google reviews kathy has written across all businesses on Google Maps, not just this one.
Fernando's services are professional and reasonably priced. What stood out most to me is that he doesn't invoke fear like a lot of pest control companies do, making you feel like your whole home is infested. He takes a reasonable approach and doesn't try to upsell you. Dealing with pests in the home can be stressful, but Fernando puts together a clear plan and keeps you at ease, with constant follow up throughout the process.
Price assessment: Reasonable price
Karin Costa13 reviewsiTotal number of Google reviews Karin has written across all businesses on Google Maps, not just this one.
This is a great company that I have just used for the first time, for rodent control. Jay was amazingly helpful and knowledgeable. I will use and recommend this business to anyone. I believe they are trustworthy to an unusual degree.
Price assessment: Great price
Services: Rodent extermination
delia delgadoLocal Guide · 124 reviewsiTotal number of Google reviews delia has written across all businesses on Google Maps, not just this one.
I just want to thank the excellent service we received from Mr Rojas! He was very helpful and professional and went the extra mile for us! We highly recommend him to our friends and family. The results were immediately seen. Thank you again! MZ
Services: Rodent extermination
Julio Gonzalez7 reviewsiTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
Have used Pest Solutions for general pest control and termite work as long as I can remember.
Dana has been our regular technician for awhile and has always been professional, personable, and proactive (looking for and pointing out potential areas of concern, not simply spraying and leaving).
The owners, Mike and Susan, know us as people, we're greeted by name and "how are you and your family?" if one of them answers when we call, and have received rapid replies when we've had an emergency (like a swarm of bees suddenly appearing inside the house).
Highly recommend this company.
Services: General pest inspection, Bug & insect extermination
