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Pet Country Grooming

Pet groomer · Bullhead City, AZ · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%66+16Value 14%62+8.8Replies to reviews 7%14+1Craft & service penalty53−4.7Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#63 of 74 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 15%
4.7 ★★★★★ 64 Google reviews · 18 photos
88%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
May 2026latest review

Pet Country Grooming at a glance

Customers frequently cite reasonable pricing, efficient turnaround times, and staff who are gentle with nervous or difficult dogs. Many reviewers note that the grooming results match specific requests, such as nail trimming and custom cuts. However, low-star reviews highlight dissatisfaction with the quality of work for uncooperative pets, describing the final appearance as inadequate, and one complaint mentions rude behavior from the owner.

  • Google rating: 4.7 out of 5 from 64 reviews (88% five-star).
  • Reviews on this page: 64 Google reviews (44 with written comments, 6 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: May 2, 2026.
  • Service: Mobile Dog Groomer serving Bullhead City, Arizona.

Data from Google, last updated October 28, 2026.

Score profile vs other mobile dog groomers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction75Reliability66Craft & service53Value62Momentum100Replies to reviews14Satisfaction: 75 (median 85)Reliability: 66 (median 84)Craft & service: 53 (median 91)Value: 62 (median 94)Momentum: 100 (median 100)Replies to reviews: 14 (median 66)
Pet Country GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pet Country Grooming: 75/100 on this factor. Category median: 85.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pet Country Grooming: 66/100 on this factor. Category median: 84.B
66
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pet Country Grooming: 53/100 on this factor. Category median: 91.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pet Country Grooming: 62/100 on this factor. Category median: 94.B
62
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pet Country Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pet Country Grooming: 14/100 on this factor. Category median: 66.F
14

Bar = this company · dark tick = category median.

Star ratings

64 Google reviews we collected

  • 5 stars5688%
  • 4 stars46%
  • 3 stars00%
  • 2 stars12%
  • 1 star35%

Praise vs complaints

Phrases our text analysis found in 44 written reviews

  • Praise4198%
  • Complaints12%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3100%
  • Reasonable00%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1229%
  • Staff & attitude1229%
  • Price & value819%
  • Would recommend512%
  • Speed & response37%
  • Honesty & trust25%

What customers talk about

We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They do a great job grooming her and their prices are affordable.”
  • “They are so caring to the animals and my gal loves going there.”
  • “Their pricing is very reasonable and they do a fantastic job!”
  • “I could only give 5 stars on the review, but so much better than that!”
  • “Fast and efficient!”
  • “They have my complete trust when handling our lil one.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Dawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My dog hates grooming, always traumatized after, but was so happy after his first grooming here. Definitely going back.

Great price
Shellie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been taking my 2 maltipoos Wally & Sneezit here for about 3-4years (2-3 times a year bc I'm a part time resident of AZ). I love the staff. They are usually both groomed in 2hrs. I asked them to be shaved and keep the ears and tails long. They always cut as I request. Very reasonably priced! My California…

Customer photo from Shellie's review
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been going there for a long time. They are so caring to the animals and my gal loves going there.

JudyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Can I just say Betty Sue likes them. They do a great job grooming her and their prices are affordable. To them I say thanks!

kLocal Guide · 251 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I brought my very nervous 11 year old dog here and unbelievable how accommodating they were! Sherry made arrangements for my guy to be the first groom of the day and got him done in record time! What a blessing! I will be back again! So glad I found Pet Country!!!!! Thank you, Thank you!!! I could only give 5 stars…

Customer photo from k's reviewCustomer photo from k's review
Colleen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They do a great job on my little Pom. You can tell they love the dogs that come thru there. I have recommend Pet Country Grooming to all my friends and family

Customer photo from Colleen's review

Photos

Customer reviews

4.7 ★★★★★ 64 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Yvette Parsons6 reviewsTotal number of Google reviews Yvette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sherry is the best! My Yorkie has been going to her for almost 3 years.

  • Price assessment: Great price
  • Services: Dog grooming and styling
Dawn Phelps4 reviewsTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dog hates grooming, always traumatized after, but was so happy after his first grooming here. Definitely going back.

  • Price assessment: Great price
Megan Wells9 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast and efficient!! My Floki looked amazing, they did a great job!

  • Price assessment: Great price
Brent RigsbyLocal Guide · 63 reviewsTotal number of Google reviews Brent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful place

Michelle Grimaldo5 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were so good with my dog she looked so cute when they were done.

Shellie T3 reviewsTotal number of Google reviews Shellie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been taking my 2 maltipoos Wally & Sneezit here for about 3-4years (2-3 times a year bc I'm a part time resident of AZ). I love the staff. They are usually both groomed in 2hrs. I asked them to be shaved and keep the ears and tails long. They always cut as I request. Very reasonably priced! My California groomer complains about not being able to do thier nails. Pet Country always does thier nails. Highly recommend! Shellie T.

Dennis TomlinsonLocal Guide · 335 reviewsTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful dog afterwards

Nicole Emsley4 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful service. Very good with my dog and very affordable. Love my Groomer!

Alice Smith9 reviewsTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always very happy with the grooming of my Bella and she loves going there

lonnie shaw4 reviewsTotal number of Google reviews lonnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Only place to take our ginger

Pet Country Grooming on Google Maps →

Business details

  • Address: 4558 AZ-95 #2, Fort Mohave, AZ 86426
  • Phone: (928) 788-8737
  • Website: dogk.net
  • Service area: Bullhead City, AZ