Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Google reviewers rate Pet Supplies Plus Greece 4.9 out of 5 based on 3,196 reviews, with the owner responding to 88% of them. Customers frequently praise the staff for being friendly, knowledgeable, and helpful, while also noting the store's organized environment and quality products. Recurring criticisms include high pricing for specific items like reptile thermostats, inconsistent online order fulfillment, and limited inventory for certain specialty items such as puppy food or large dog apparel.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
3,196 Google reviews we collected
Phrases our text analysis found in 1,902 written reviews
How often each topic comes up in the written reviews
We read 1,902 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were so knowledgeable and answered all my questions.”
“I read the previous review too about the rude workers, definitely will be taking my dog ANYWHERE ELSE.”
“Christian, and Kyleigh , and staff great service and wonderful attitude all round , will def be back !”
“my latest and final experience at pet supplies plus Fetzner Road was terrible.”
“Prices are reasonable and they have a wide variety of foods, toys, and other pet supplies for all your pet needs.”
“That's insanely overpriced and locks people out of being able to afford safe temperature control for their reptiles.”
“They called me to notify me otherwise I probably wouldn’t have even noticed right away.”
“Celio was very helpful when I came in late in the evening close to closing time.”
“Definitely recommend greece pet supplies plus for all your pet needs!”
“She dependable and it’s great that she has been here for a long time as customers trust her judgement.”
“She spent time with me explaining different options for my senior dog.”
praise complaint · found by our text analysis, Google review wording unchanged.
Update! Farzana and Caden are incredible. They were so knowledgeable and answered all my questions.
Kyleigh is an asset to PSP. She’s knowledgeable and friendly. Always has a smile for everyone who comes in. She dependable and it’s great that she has been here for a long time as customers trust her judgement. She deserves a promotion.
Great neighborhood pet store. Not only are they accommodatable to your Needs and offered to help bring things to your vehicle if you purchase is large or heavy, but they also are honest. I had left something in the store when I cash out and receive a phone call from Kylie. And was able to come back and pick up the…
They had everything i needed, the staff was very kind and helpful. Definitely recommend greece pet supplies plus for all your pet needs!
Christian was very helpful when I came in shortly before close. He was friendly and pointed me in the direction of the pill pockets I needed to help a foster dog I'm currently caring for. They worked like a charm! Friendly staff, clean environment, quality products 👍
Very friendly atmosphere! And always have the items I need!!! I love all locations, but Greece is usually the most positive environment
4.9 ★★★★★ 3,196 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Staff is very knowledgeable and helpful...
Tammy, thank you for highlighting our knowledgeable and helpful service. We'll be sure to pass your comments along to our team and look forward to helping you again!
Local and very friendly employees
Hi Kyle, it's fantastic to know our friendly team made your visit enjoyable. We appreciate your support!
Awesome staff and very organized
Hi Torey, thanks for the pawsitive feedback! We're glad you enjoyed our organized store and awesome team. Hope to see you and your furry friends again soon!
Update! Farzana and Caden are incredible. They were so knowledgeable and answered all my questions.
Hi, Neighbor! We're so glad to hear that Farzana was able to help you out. If you have more questions or need anything else, we're here for you and your furry friends! 🐾
Really like this store.
We're delighted you like our store, Neighbor! Your support means a lot to us and our pet-loving team.
Always friendly, courteous staff!
Hi Phillip! Thanks for the pawsome 5-star rating! We're so glad you enjoyed your visit.
Courteous, well stocked, good quality products!
Hi Patricia! Thanks for the fantastic review! We're happy to hear you found our store well-stocked with quality goodies. Come back anytime!
Always great service and friendly
Thanks, Ted! We're so happy to hear you enjoy our friendly service. We love having you and your furry friends as our neighbors!
Amazing Place will always come here
Hi, Philippe! We're so happy to hear you love visiting us. We can't wait to see you and your furry friends again soon! 🐾
Staff was very friendly & helpful!
Hi Heather! We're delighted our team could assist you. Your feedback is much appreciated!
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
