Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%57+31.1Reliability 24%46+11.2Value 14%47+6.6Replies to reviews 7%73+5.2Craft & service penalty72−2.8Momentum penalty73−2.7Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCOREPetco Grooming
Santa Barbara, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 136 pet grooming · 4.6★ from 70 Google reviews
Report card
Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Petco Grooming is better than 57% of pet grooming.C
57
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Petco Grooming is better than 46% of pet grooming.C
46
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Petco Grooming is better than 72% of pet grooming.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Petco Grooming is better than 47% of pet grooming.C
47
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Petco Grooming is better than 73% of pet grooming.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Petco Grooming is better than 73% of pet grooming.B
73
Reviews for your job
Customers hired Petco Grooming for 8 kinds of job.
Petco Grooming for large animals
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 24%Reasonable 65%Overpriced 12%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 12 | — |
| Dog nail trimming | 7 | — |
| Dog full service grooming | 6 | — |
| Dog anal gland expression | 5 | — |
| Dog bathing and blow dry | 4 | — |
| Dog ear cleaning | 4 | — |
| Dog grooming and styling | 2 | — |
| Dog teeth brushing | 2 | — |
