Mae DietrichLocal Guide · 13 reviewsTotal number of Google reviews Mae has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFamily owned, reasonable prices and kind
Peterson's North Branch Mill
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%68+43.2Reliability 28%72+20.3Replies to reviews 8%3+0.2Experts Score= 64Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 32 pet trainersPosition by Experts Score among all companies we track in this category. · better than 3%
4.7 ★★★★★ 785 Google reviews · 24 photos
78%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
5.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Peterson's North Branch Mill at a glance
Reviewers highlight the store's extensive inventory of agricultural supplies, pet food, and local gifts, noting that staff are often helpful with product selection and vehicle loading. While many customers appreciate the family-owned atmosphere and reasonable pricing for specific items like feed and seed, recurring criticisms involve rude or dismissive interactions at checkout, particularly regarding voucher acceptance or language barriers. Additionally, some patrons note that prices can be higher than competitors and that the selection of home decor items has diminished over time.
- Google rating: 4.7 out of 5 from 785 reviews (78% five-star).
- Reviews on this page: 785 Google reviews (432 with written comments, 13 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 21, 2026.
- Service: Pet Trainer serving Isanti, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other pet trainers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Peterson's North Branch Mill: 68/100 on this factor. Category median: 93.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Peterson's North Branch Mill: 72/100 on this factor. Category median: 89.B
72
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Peterson's North Branch Mill: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Peterson's North Branch Mill: 3/100 on this factor. Category median: 73.F
3
Bar = this company · dark tick = category median.
Star ratings
785 Google reviews we collected
- 5 stars61478%
- 4 stars11815%
- 3 stars284%
- 2 stars71%
- 1 star182%
Praise vs complaints
Phrases our text analysis found in 432 written reviews
- Praise23392%
- Complaints208%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude15160%
- Price & value5421%
- Quality & results2711%
- Would recommend104%
- Speed & response83%
- Honesty & trust31%
What customers talk about
We read 432 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great locally owned shop with friendly staff and a wonderful selection of local goods.”
“One of the employees was swearing and being very rude back by the grain bags.”
“I needed potting soil for my plant and got a great deal.”
“Too expensive”
“Their gardening supplies are top notch, stay out of Fleet Farm!”
“The cashier called a manager up and she had the absolute worst attitude shaking her head as she walked up.”
“I recommend their "Hubbard" brand foods, most even have a buy 10 get one free card for frequent shoppers.”
“Also employees are always quick to help both with finding stuff and loading it in to your vehicle.”
“Helpful, friendly, and always honest.”
People customers mention
- Carhartt 12 reviews
- Petersons 8 reviews
- Farm 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
What reviewers say about Peterson's North Branch Mill
From 24 detailed written reviews; every point below is quoted in at least one review.
- Mentioned most: Would recommend (6 praise, 1 complaint); Friendly & courteous (5 praise, 2 complaints); Place & ambience (5 praise); Expertise (2 praise); Handling problems (1 praise, 1 complaint).
- Reported results: 1 property damaged.
- Value for money: 1 said worth it.
👍 “Their gardening supplies are top notch”
👍 “Shop local and get the best”
👍 “Friendly staff”
👎 “They have unethical practices”
👎 “Have gotten the run around”
Recent reviews
KevinLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
This place is so amazing! If they don't have it, you don't need it! Their gardening supplies are top notch, stay out of Fleet Farm! Shop local and get the best for your outdoor needs, this place is way better than any "box store"
RyanLocal Guide · 576 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great locally owned shop with friendly staff and a wonderful selection of local goods. Definitely worth stopping in and supporting!
Jess144Local Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Nice and clean and stocked full of many different things, purses, clothing, gifts, candles, candy, food, honey, cat and dog food ! Horse food and supplies! Great place! Nice employees !
DavidLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Peterson's Mill has a wide variety of goods for sale. Wonderful place to find a wide variety from clothing to animal supplies to gifts. We always find what we are looking for.
SarahLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Visited for the first time about a week ago. Jaw dropped once I entered the doors. There was so much variety of things there. From feed to kitchen to toys to clothes, so much!!! Very impressed with all! I recommend going to check it out for sure!!!
ZacharyLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The layout and selection is top notch. I needed potting soil for my plant and got a great deal.
Photos
Customer reviews
4.7 ★★★★★ 785 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Kevin EklundLocal Guide · 54 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is so amazing! If they don't have it, you don't need it! Their gardening supplies are top notch, stay out of Fleet Farm! Shop local and get the best for your outdoor needs, this place is way better than any "box store"
Diana RowlesLocal Guide · 23 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest store for nice gifts and cool snacks. Love Petersons
Cassondra OLocal Guide · 162 reviewsTotal number of Google reviews Cassondra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA local favorite. Pleasant, knowledgeable staff.
YEVHEN MARCHENKOLocal Guide · 1,112 reviewsTotal number of Google reviews YEVHEN has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleРазнообразие
RyanLocal Guide · 576 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat locally owned shop with friendly staff and a wonderful selection of local goods. Definitely worth stopping in and supporting!
emil folsomLocal Guide · 244 reviewsTotal number of Google reviews emil has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA bit expensive, but they have "it" whatever that is for the garden!
Chris Tuckner3 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCute gifts for any occasion
Christy AndersonLocal Guide · 7 reviewsTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGrea
Vang MouaLocal Guide · 397 reviewsTotal number of Google reviews Vang has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place to get Pet foods.
Business details
- Address: 38964 Branch Ave, North Branch, MN 55056
- Phone: (651) 674-4425
- Website: pnbmill.com
- Service area: Isanti, MN