Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

PHARM-AID Pharmacy logo

PHARM-AID Pharmacy

Pharmacy · Miramar, FL · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%78+22Replies to reviews 8%100+8.2Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 22 pharmaciesPosition by Experts Score among all companies we track in this category. · better than 71%
4.7 ★★★★★ 162 Google reviews · 3 photos
92%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
Oct 2026latest review
📞 Call (954) 544-4994Request a call backWebsite ↗

PHARM-AID Pharmacy at a glance

Google reviewers for PHARM-AID Pharmacy in Miramar, FL, highlight friendly, knowledgeable staff and efficient service that makes customers feel comfortable. Recurring themes include affordable prescription prices, quick checkout times, and helpful assistance with both human and pet medications. One common criticism involves a specific instance of perceived rudeness from a staff member who failed to provide adequate product location assistance.

  • Google rating: 4.7 out of 5 from 162 reviews (92% five-star).
  • Reviews on this page: 162 Google reviews (121 with written comments, 5 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: October 5, 2026.
  • Service: Pharmacy serving Miramar, Florida.

Data from Google, last updated November 2, 2026.

Score profile vs other pharmacies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction86Reliability78Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 86 (median 80)Reliability: 78 (median 76)Momentum: 100 (median 100)Replies to reviews: 100 (median 66)
PHARM-AID PharmacyPharmacies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PHARM-AID Pharmacy: 86/100 on this factor. Category median: 80.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PHARM-AID Pharmacy: 78/100 on this factor. Category median: 76.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PHARM-AID Pharmacy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PHARM-AID Pharmacy: 100/100 on this factor. Category median: 66.A
100

Bar = this company · dark tick = category median.

Star ratings

162 Google reviews we collected

  • 5 stars14992%
  • 4 stars32%
  • 3 stars00%
  • 2 stars00%
  • 1 star106%

Praise vs complaints

Phrases our text analysis found in 121 written reviews

  • Praise15396%
  • Complaints74%

Topic share

How often each topic comes up in the written reviews

  • Quality & results5534%
  • Staff & attitude4528%
  • Would recommend2314%
  • Price & value159%
  • Speed & response128%
  • Communication53%
  • Honesty & trust53%

What customers talk about

We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Excellent service, very friendly and professional staff who cater to the public's needs”
    “I traveled 40 minutes to get to this place and leave feeling incredibly angry because of the terrible service I received.”
  • “Gabriela was very kind to me at all times, her help and loving attention were invaluable!”
    “The staff didn't give good service and were extremely rude!”
  • “Excellent service, wonderful attention, very professional, I recommend it 100%.”
  • “I pay them via Zelle transfer, and they send the medicine to Caracas within a reasonable timeframe of two to three weeks.”
    “Today I spoke on the phone with a guy named Miguel who charged me $50 for medicine that costs $11 and another $45 to ship it to Venezuela.”
  • “Very friendly and they serve you quickly, always willing to help”
  • “I loved the service and friendly nature of Maria C, who helped me and explained everything I was looking for.”
  • “Honestly, I don't want to go back to any other pharmacy around here, where you're just another number.”

People customers mention

  • Venezuela 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

graLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Gabriela fue muy amable conmigo en todo momento , fue de mucha ayuda Y amorosa su atención! Muchas Gracias

Ismary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Totalmente agradecida del trato y la atención que me brindaron,satisfacción total

Daniela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

El mejor lugar para comprar las medicinas abiertos los fines de semana el personal es una maravilla Gabriela, antes estaba Daniela también el doctor siempre maravilloso en la mejor atención la mejor paciencia la mejor asesoría sinceramente no quiere volver a ninguna otra farmacia de estas de acá, donde uno es un…

DianaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This pharmacy is always well-prepared. The staff keeps their cool even during a hectic time at the pharmacy. I got my medications and took some personal care products and left the pharmacy much faster than I thought.

AmparoLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

excelente servicio, chicas muy amables con gran profesionalismo se dirigen al público para satisfacer sus necesidades

Eddy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Muy buena atención me gustó me lo hicieron llegar el medicamento asta mi comodidad de mi casa

Compare with

Photos

Customer reviews

4.7 ★★★★★ 162 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
gra cosenLocal Guide · 38 reviewsTotal number of Google reviews gra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gabriela fue muy amable conmigo en todo momento , fue de mucha ayuda Y amorosa su atención! Muchas Gracias

Response from the owner · 3 weeks ago

Gracias por su comentario!! Para nosotros es un placer servirles!! 💚

Claudio Avendano6 reviewsTotal number of Google reviews Claudio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buena atencion

Response from the owner · 3 weeks ago

Nuestros clientes son prioridad!! Gracias por su comentario 💚

Ismary Medina1 reviewTotal number of Google reviews Ismary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Totalmente agradecida del trato y la atención que me brindaron,satisfacción total

Response from the owner · 2 months ago

Ismary, mil gracias por sus palabras. Recibirla con cariño y atención es exactamente lo que queremos para cada persona que entra a Pharm-Aid. Aquí Tú Importas — ¡la esperamos pronto! 💚

Tay4 reviewsTotal number of Google reviews Tay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy amables y te atienden bien rápido dispuestos a ayudar

Response from the owner · 2 months ago

Gracias por tu comentario Tay, para nosotros es un placer servirles!

Mind and Body HacksLocal Guide · 26 reviewsTotal number of Google reviews Mind has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice and friendly staff / everything you need in one place

Response from the owner · 2 months ago

Thank you for your comment. We are here for all your needs! 💚🫶🏼

Daniela Penso7 reviewsTotal number of Google reviews Daniela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

El mejor lugar para comprar las medicinas abiertos los fines de semana el personal es una maravilla Gabriela, antes estaba Daniela también el doctor siempre maravilloso en la mejor atención la mejor paciencia la mejor asesoría sinceramente no quiere volver a ninguna otra farmacia de estas de acá, donde uno es un número más gracias por recibirlo uno como Familia 10 de 10 gracias

Response from the owner · 2 months ago

Daniela bienvenida a la familia Pharm-Aid! Su salud es nuestra prioridad! 💚

Rotsana Correa3 reviewsTotal number of Google reviews Rotsana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent

Response from the owner · 2 months ago

🫶🏼🫶🏼🫶🏼

Elizabeth Navarro11 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Siempre muy profesionales.

Response from the owner · 2 months ago

Gracias por tu comentario Elizabeth 💚!

Naileth DíazLocal Guide · 45 reviewsTotal number of Google reviews Naileth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amables

Response from the owner · 2 months ago

En Pharm-Aid los clientes son nuestra prioridad ! Gracias por tu comentario 💚

MEA UNIVERSALLocal Guide · 23 reviewsTotal number of Google reviews MEA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente productos y atención

Response from the owner · 2 months ago

Para nosotros es un placer servirles. Gracias por su comentario. 🫶🏼

PHARM-AID Pharmacy on Google Maps →

Business details