Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts
Customers frequently cite the professionalism of technicians, punctuality, and detailed explanations of the cleaning process. Reviews highlight effective results on carpets, rugs, and tile, with many noting the friendly demeanor and efficiency of the staff. However, a recurring criticism involves scheduling difficulties, including multiple failed arrival attempts, and dissatisfaction with the lack of furniture moving during rug cleaning.
Data from Google, last updated November 3, 2026.
112 Google reviews we collected
Phrases our text analysis found in 61 written reviews
How often each topic comes up in the written reviews
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys were friendly, professional, and did a great job.”
“The carpet cleaning was good, but the technician they sent was very rude and had a horrible attitude.”
“My area rugs (3) look fresh, clean and smell great, the service was professional and efficient.”
“Philadelphia Carpet cleaning was prompt, courteous, on time and professional through the whole process.”
“I would recommend Krys to anyone looking for quality and affordable cleaning services!”
“I was very happy with the service and the price, and I would definitely use them again.”
“Great customer service… love how he explained the solution and what was happening with the carpet.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 112 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Quick and clean service. Very detailed description of process before beginning. Chris was super helpful!
Thank you for your review, Paul.
He respected my home. He did a good job and very much, please. thank you.
Thank you, Joann! It's wonderful to hear that our team respected your home and delivered a good job. We're delighted you're pleased with the service.
Great job 10/10
Thank you, Ralph! We're so pleased to hear you had such a great experience with us.
Great customer service… love how he explained the solution and what was happening with the carpet. Thank you
Schonda, we're thrilled to hear you had a great experience with our customer service! We're glad our technician could clearly explain the solution and what was happening with your carpet.
My area rugs (3) look fresh, clean and smell great, the service was professional and efficient. I would recommend Krys to anyone looking for quality and affordable cleaning services!
Thank you, Licole! We're so happy to hear your area rugs look fresh and clean, and that you found our service professional and efficient. It's wonderful to know you'd recommend Krys for quality cleaning!
Very good service. God bless!
Thank you, deedee! We're so happy to know you had a very good service experience with us. God bless!
Liam was a great Job! I'm very happy!
Thanks, Sharon! We're so glad to hear Liam did a great job and that you're very happy with the service.
Nothing was any cleaner. It took 3 attempts before they even made it to our apartment. They DO NOT move any furniture when they clean the rugs/carpets. An absolute total waste of money.
Did a great job!!
Thank you, Virginia! We're so pleased to know we did a great job for you.
I had my kitchen tile and a small entryway professionally cleaned, and I’m very pleased with the results. The floors had not been professionally cleaned in several years, and they came out noticeably brighter, cleaner, and refreshed. The grout and tile look so much better, especially in the high-traffic areas. The guys were friendly, professional, and did a great job. I was very happy with the service and the price, and I would definitely use them again. Highly recommended!
Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts