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Phoenix Environmental, LLC

Environmental consultant · Columbus, OH · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%83+12.6Craft & service penalty95−0.5Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#50 of 128 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 61%
5.0 ★★★★★ 42 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Sep 2026latest review

Phoenix Environmental, LLC at a glance

  • Google rating: 5.0 out of 5 from 42 reviews (100% five-star).
  • Reviews on this page: 42 Google reviews (42 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: September 28, 2026.
  • Service: Hazardous Material Removal Service serving Columbus, Ohio.

Data from Google, last updated November 2, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction98Reliability95Craft & service95Value83Momentum100Replies to reviews–Satisfaction: 98 (median 93)Reliability: 95 (median 92)Craft & service: 95 (median 96)Value: 83 (median 100)Momentum: 100 (median 100)
Phoenix Environmental, LLCHazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Phoenix Environmental, LLC: 98/100 on this factor. Category median: 93.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Phoenix Environmental, LLC: 95/100 on this factor. Category median: 92.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Phoenix Environmental, LLC: 95/100 on this factor. Category median: 96.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Phoenix Environmental, LLC: 83/100 on this factor. Category median: 100.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Phoenix Environmental, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.

Star ratings

42 Google reviews we collected

  • 5 stars42100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 42 written reviews

  • Praise64100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2133%
  • Speed & response1625%
  • Quality & results1117%
  • Would recommend1117%
  • Communication35%
  • Honesty & trust23%

What customers talk about

We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their technical expertise and proactive due diligence meant they didn't just report the problems—they worked hard to properly investigate and clarify…”
  • “Completed our Phase 1 soil samples quickly and efficiently!”
  • “Their thorough asbestos inspection for the building gave us exactly what we needed.”
  • “If you're a commercial client facing tight deadlines and strict lending requirements, I highly recommend Phoenix Environmental.”
  • “He is an excellent communicator as well and helped answer all of our questions.”
  • “They were VERY professional, resolved my issue in a timely manner, and they were able to provide me with reliable information.”

People customers mention

  • Jeff 8 reviews
  • Phase 3 reviews
  • Paetz 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Jordan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Phoenix Environmental was incredible to work with on our commercial renovation project in downtown Bellefontaine, Ohio. They've been a great partner throughout the process! Their thorough asbestos inspection for the building gave us exactly what we needed. With their expert guidance and documentation, they also…

Bryon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Company is very professional. They provided excellent information and service for tank removal.

KarenLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called ten companies on a Monday. Jeff was the only one that called me back and came out that week to test an oil tank for my client. He is an excellent communicator as well and helped answer all of our questions.

Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Phoenix Environmental was a huge help during our recent Phase I assessment. They did a deep dive into the property's history and uncovered that it had operated as a dry-cleaning facility for decades—not just a retail storefront—raising the potential for environmental impact. While a Phase II wasn’t conducted, their…

AlisonLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeff and his team at Phoenix Environmental are extremely knowledgeable. They are very professional and ready to help with commercial property inspections.

Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend Phoenix Environmental for Phase I and II studies they are very knowledgeable and a pleasure to work with

Photos

Customer reviews

5.0 ★★★★★ 42 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brooke & Ryan Diedrich2 reviewsTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Completed our Phase 1 soil samples quickly and efficiently!

Response from the owner · 2 weeks ago

Thanks, Brooke! I look forward to seeing your new location in Delaware!

Jordan McBride3 reviewsTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phoenix Environmental was incredible to work with on our commercial renovation project in downtown Bellefontaine, Ohio. They've been a great partner throughout the process! Their thorough asbestos inspection for the building gave us exactly what we needed. With their expert guidance and documentation, they also helped us secure a $165,000 Ohio Brownsfield Remediation Grant through the Logan County Land Reutilization Corporation to support our cleanup and abatement activities! Thanks to them, this circa 1927 building can finally be safely renovated into a wonderful new children's museum operated by the LoCo Kids Foundation. We couldn't have asked for a better partner!

Response from the owner · a month ago

Thanks, Jordan! We really appreciated the opportunity to help you secure that grant. I truly admire what you're building out there with the LoCo Kids Foundation. As a dad of three, a scientist, and a lifelong student—I think what you're doing for kids is super important. Creating an engaging, interactive space where they can dive in, build confidence, and let their curiosity run wild is such an incredible gift to Logan County and beyond. Yeah, science! I also think that building has an absolute ton of charm. We are looking forward to attending your adult event in March next year!

Basel Omar5 reviewsTotal number of Google reviews Basel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phoenix Environmental: Got the Job Done & Saved Our Deal! We hired Phoenix Environmental for a Phase I Environmental Site Assessment (ESA) for a gas station we were buying. The past use of the site immediately raised some red flags that were confusing and stressful, seriously jeopardizing our loan closing. Our capital provider was extremely strict, requiring the Phase I documentation to meet unequivocally tough standards. Phoenix Environmental was incredible. Their technical expertise and proactive due diligence meant they didn't just report the problems—they worked hard to properly investigate and clarify the complex issues. Phoenix helped us work through the lenders requirements, making sure we avoided a costly and time-consuming Phase II recommendation, which was non-negotiable for us to move forward. It wasn't easy, but thanks to their commitment and expertise, we secured the necessary financing and finalized the acquisition without a hassle. If you're a commercial client facing tight deadlines and strict lending requirements, I highly recommend Phoenix Environmental. They deliver..

Response from the owner · a year ago

Thanks, Omar! Glad it all worked out for you. It was a tough one. We wish you nothing but success with this gas station property--and the next one you buy. Give us a call when that one pops up! JP

Bryon Brown1 reviewTotal number of Google reviews Bryon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Company is very professional. They provided excellent information and service for tank removal.

Response from the owner · a year ago

Thanks, Byron. Should you need assistance in the future we're here to help!

Karen Mavis Realtor Central OhioLocal Guide · 26 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called ten companies on a Monday. Jeff was the only one that called me back and came out that week to test an oil tank for my client. He is an excellent communicator as well and helped answer all of our questions.

Response from the owner · a year ago

Thanks for the kind words Karen! Glad we could help!! :-)

ClarstraLocal Guide · 14 reviewsTotal number of Google reviews Clarstra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Does your business have a volunteer program?

Response from the owner · a year ago

Not currently. Feel free to contact us to discuss.

Aaron Koon4 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phoenix Environmental was a huge help during our recent Phase I assessment. They did a deep dive into the property's history and uncovered that it had operated as a dry-cleaning facility for decades—not just a retail storefront—raising the potential for environmental impact. While a Phase II wasn’t conducted, their insights helped us fully understand the risks and next steps. On top of that, they were incredibly patient, answering all our questions and helping us navigate the back-and-forth between parties in the deal. They also provided great insight into the possibility of pursuing a brownfield assessment or remediation grant if needed down the line. Their knowledge and thorough approach made a big difference for us, and we will definitely be using them again in the future. Highly recommend!

Response from the owner · a year ago

Thanks, Aaron. That was a tough project but our team enjoys a challenge. My son, also named Aaron, did a great job researching this property. Due diligence is about detective work and through that we were able to find the evidence that this was a dry cleaning plant...and the underground storage tanks and spill site. Not an impossible site but the potential for significant environmental issues (especially from dry cleaning solvents) is there. Hopefully, the owner can pursue a grant and get this assessed and cleaned up...he didn't cause the problem, he just unfortunately bought one! Best of luck with your new venture. I think it sounds absolutely brilliant and well timed!

Alison SpeckLocal Guide · 43 reviewsTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeff and his team at Phoenix Environmental are extremely knowledgeable. They are very professional and ready to help with commercial property inspections.

Response from the owner · a year ago

Thank you so much for your kind review. We appreciate it immensely!

Jennifer Moats6 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Phoenix Environmental for Phase I and II studies they are very knowledgeable and a pleasure to work with

Response from the owner · a year ago

Thank you for your kind words, Jennifer! We're thrilled to hear you have a positive experience working with Phoenix Environmental. We strive to provide seamless and insightful Phase I & II. We wish you all the very best with your future projects!!

Nathan Kuether8 reviewsTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeff is very professional and knowledgeable. I would completely trust him and his team.

Response from the owner · a year ago

Thanks, Nathan. It was great talking with you about your project. If we can be of assistance in the future we'd be happy to work with you and your firm!

Phoenix Environmental, LLC on Google Maps →

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