Analyzing 5,356,1695.4M Reviews For 14,26914.3K Experts

Experts Reviews · Company report
Phoenix Pro Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%82+35.9Reliability 19%68+12.7Value 13%2+0.3Momentum 10%49+4.9Track record 9%4+0.4Accountability 6%46+2.9Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Phoenix Pro Roofing

Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 5.0★ from 100 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Phoenix Pro Roofing is better than 82% of roofing contractors.A
82
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Phoenix Pro Roofing is better than 68% of roofing contractors.B
68
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Phoenix Pro Roofing is better than —% of roofing contractors.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Phoenix Pro Roofing is better than 2% of roofing contractors.F
2
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Phoenix Pro Roofing is better than 49% of roofing contractors.C
49
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Phoenix Pro Roofing is better than 4% of roofing contractors.F
4
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Phoenix Pro Roofing is better than 46% of roofing contractors.C
46

Reviews for your job

Customers hired Phoenix Pro Roofing for 5 kinds of job.

Phoenix Pro Roofing for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$12,000–14,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$2.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Roof damage repair”

David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys did a great job start to finish from first inspection was able to show us the pidgeon damage. Then completing the roof repair in good time and cleanup you'd never know they were there thank you Phoenix Pro Roofing!

Customer photo from David's reviewCustomer photo from David's reviewCustomer photo from David's reviewCustomer photo from David's review
Paid $1–2,000Reasonable priceRoof damage repair
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Recently had roof underlayment and damaged tiles replaced. Braxton was very knowledgeable and clear on all the quotes he provided. Alex the PM was great, polite and did what he said would get done. installer were great. they cleaned up so well you wouldn't even know they were there, they were very quick, ans worked hard too. very happy overall

Paid $12,000–14,000Reasonable priceRoof inspectionRoof repairRoof damage repair
Sonny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

When I needed a repair on our leaky roof this winter, I had several businesses out to give me bids. The moment I met the owner of this business, I was sure we would hire him if his prices were fair. You could tell he was an honest man who cared about the integrity of his work. Just an all around good dude who was…

Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
Jonathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $12,000–14,000Reasonable priceRoof repairRoof damage repair

Price

$13k+24% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair9$638–$8.2k
Roof installation8$11k–$23k
Roof inspection6$539–$12k
Roof repair for storm & wind damage4$2.0k–$18k
Roof damage repair4$438–$2.7k

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