Phone Surgeons logo

Phone Surgeons

Mobile phone repair shop · Augusta-Richmond County, GA

4.8 ★★★★★ 122 Google reviews · 10 photos
93%five-star reviews
11%reviews answered by the owner
Mar 2025latest review

Phone Surgeons at a glance

Google reviewers for Phone Surgeons highlight rapid turnaround times, often completing screen and battery repairs within the same day. Customers frequently note the staff's technical knowledge, professional demeanor, and fair pricing compared to other local options. While the shop maintains a high rating of 4.8 out of 5 from 122 reviews, one negative excerpt describes an unresolved warranty dispute regarding a replacement device, indicating potential issues with after-sales support for certain repairs.

  • Google rating: 4.8 out of 5 from 122 reviews (93% five-star).
  • Reviews on this page: 122 Google reviews (88 with written comments).
  • Owner responses: the business replied to 11% of reviews.
  • Most recent review: March 31, 2025.
  • Service: iPhone Screen Repair Service serving Augusta-Richmond County, Georgia.

Data from Google, last updated November 2, 2026.

Star ratings

122 Google reviews we collected

  • 5 stars11493%
  • 4 stars32%
  • 3 stars11%
  • 2 stars11%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 88 written reviews

  • Praise16398%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Price & value4326%
  • Staff & attitude3320%
  • Speed & response3018%
  • Would recommend2616%
  • Quality & results1911%
  • Honesty & trust127%
  • Communication32%

What customers talk about

We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Let him make your broken phone as good as new for a very reasonable price.”
    “Batteries Plus charges $220 and it’s just not worth it when you can go with Johnathon at Phone Surgeons for a way better experience.”
  • “The proprietor is extremely competent, professional, polite, and honest.”
  • “They were quick and the environment was calm and smelled good.”
  • “I definitely recommend this place for any of your electronic repair needs!”
  • “Prices we’re awesome, if I could give him 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I happily would he did an excellent job on my I phone!”
  • “He was honest, polite and very knowledgeable about his line of work.”
  • “Terrific work done, saved both my sister and husband THOUSANDS, and was very professional and easy to work with.”

People customers mention

  • Jonathan 10 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 122 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Heather McCortLocal Guide · 236 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Service was great, but these prices for sceens were not phones are too expensive to cost so much to fix.

Tequila Hightower5 reviewsTotal number of Google reviews Tequila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were quick and the environment was calm and smelled good. The price was much lower than i expected for a screen repair.

LouddiLocal Guide · 25 reviewsTotal number of Google reviews Louddi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Needed a screen replacement for my Pixel 6 They had the parts in store and my phone was repaired that same day! The new screen looks and works great, it even came with a warranty! HIGHLY recommend!

Paula RickersonLocal Guide · 8 reviewsTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He will fo a excite job

Estela Perez5 reviewsTotal number of Google reviews Estela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prices we’re awesome, if I could give him 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I happily would he did an excellent job on my I phone! I highly recommend phone surgeons …….. the best of best!

Jeffery Dillman2 reviewsTotal number of Google reviews Jeffery has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful people.

Barry Gant2 reviewsTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used this business on multiple occasions. The proprietor is extremely competent, professional, polite, and honest. His work ethic stands head and shoulders above the vast majority of all businesses I have dealt with, large and small for the last twenty years. Do yourself a favor. Do not waste your money buying a brand new expensive phone. Let him make your broken phone as good as new for a very reasonable price.

Scott Wallace1 reviewTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great help...

Larry Schreiber jr.Local Guide · 19 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I don’t write reviews but this one was worth it. Got me in and out in less than 20 minutes. Even put my screen saver on woth put me knowing. Great business to work with.

Lane Watkins3 reviewsTotal number of Google reviews Lane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love working with this guy. He knows all about what he is doing! Knows iPhones like the back of his hand. He has now fixed two front glass front screens. Next he’ll be doing my front and back glass yet again🫠 He’s super nice! Love using him to fix my stuff!

Phone Surgeons on Google Maps →

Business details