Google reviewers rate Photos By Orion 4.9 out of 5 based on 62 reviews. Customers frequently praise the studio for professional headshots, family portraits, senior pictures, and event coverage, highlighting punctuality, friendly communication, and reasonable pricing. Positive feedback often notes the photographer’s ability to accommodate specific requests and deliver high-quality images quickly. However, a few low-star reviews criticize the photo quality and editing, stating that the final images did not meet expectations or follow specific instructions despite the cost.
Google rating: 4.9 out of 5 from 62 reviews (94% five-star).
Reviews on this page: 62 Google reviews (55 with written comments, 6 with photos).
Owner responses: the business replied to 47% of reviews.
Most recent review: August 1, 2026.
Service: Photographer serving Salem, Oregon.
Data from Google, last updated November 3, 2026.
Star ratings
62 Google reviews we collected
4.9of 5
5 stars5894%
4 stars23%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 55 written reviews
96%praise
Praise7296%
Complaints34%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2128%
Staff & attitude1925%
Quality & results1723%
Speed & response811%
Price & value57%
Communication45%
Honesty & trust11%
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend her and would not go anywhere else!”
“Accommodating, friendly , high quality, professional - all at a reasonable price.”
“I had Photos by Orion out for a client event of ours and Kathryn did an amazing job!”
“I have had 2 sessions at this studio ,it was overall terrible services,photo quality was horrible.”
“I was able to get my business portrait done quickly and efficiently.”
“I was very impressed by the high quality photos taken for my passport at a very reasonable cost.”
“What I appreciated the most was Kathryn's warmth and ability to photograph me in a way that communicated the exact mood and style I was going for.”
“Transparent and incredibly good value.”
People customers mention
Kathryn9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I have had 2 sessions at this studio ,it was overall terrible services,photo quality was horrible. I went there the second time,took along all the first photos we had with her and explained to her before the session began what I was looking to achieve. Yet,she did a terrible job the second time. I just wasted $325 for trashy pictures. My iPhone will probably do a better job of taking my pictures than her cameras did. Waste of money,waste of time,not impressed.
Price assessment: Overpriced
Services: Photo albums
M
Michael Glassey4 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
We have been coming here for years to take family photos. They are so fun to work with and my kids are always excited to get pictures taken. I highly recommend!
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Wendela Marsh9 reviewsiTotal number of Google reviews Wendela has written across all businesses on Google Maps, not just this one.
A big thank you to Kathryn for accommodating a last minute request to take family photos with our dying dog. I will treasure these pictures for the rest of my life.
Response from the owner · 3 years ago
JoElla I am so happy I could be of service. Your family is very sweet and I hope the photos give you comfort as you mourn.
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Carilyn EllisLocal Guide · 22 reviewsiTotal number of Google reviews Carilyn has written across all businesses on Google Maps, not just this one.
I used Photos by Orion for headshots and wedding photos, and our family is thinking of new excuses to get pictures taken just so we can do it again. Truly the pinnacle of customer service and quality. Really amazing, down to earth, and spectacularly talented photographers. I would give 10 stars if I could.
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Run Strong9 reviewsiTotal number of Google reviews Run has written across all businesses on Google Maps, not just this one.
Photos by Orion did board and staff photos, along with event photos for a recent conference. Not only did they do a phenomenal job of capturing our event, they were gracious enough to get us a few edited photos back to us in a short time to be able to include in press releases for the event. We were blown away by their professionalism and the finished photos they provided. We cannot thank or recommend them enough!
