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Physique Island

Fitness center · Cleveland, OH · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 70 gymsPosition by Experts Score among all companies we track in this category. · better than 81%
5.0 ★★★★★ 52 Google reviews · 15 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Sep 2026latest review

Physique Island at a glance

Google reviewers rate Physique Island five stars based on fifty-two reviews, highlighting personalized training, clean facilities, and a welcoming atmosphere. Customers frequently mention that trainers provide motivation, accountability, and modifications for various fitness levels, supporting goals like weight loss and athletic performance. The gym offers individual sessions and group classes, including HIIT and athletic programs, with no recurring criticisms noted in the provided excerpts.

  • Google rating: 5.0 out of 5 from 52 reviews (100% five-star).
  • Reviews on this page: 52 Google reviews (51 with written comments, 3 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: September 25, 2026.
  • Service: Gym serving Cleveland, Ohio.

Data from Google, last updated October 26, 2026.

Score profile vs other gyms

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 95)Reliability: 98 (median 95)Momentum: 100 (median 100)
Physique IslandGyms median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Physique Island: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Physique Island: 98/100 on this factor. Category median: 95.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Physique Island: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
–

Bar = this company · dark tick = category median.

Star ratings

52 Google reviews we collected

  • 5 stars52100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 51 written reviews

  • Praise54100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2037%
  • Would recommend1528%
  • Honesty & trust917%
  • Quality & results59%
  • Speed & response36%
  • Communication24%

What customers talk about

We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Here you have knowledgeable and friendly trainers who truly hold you accountable.”
  • “I highly recommend this gym to anyone looking for a clean, friendly, motivating place to work out.”
  • “Mary is knowledgeable, motivating, and genuinely cares about her clients' progress.”
  • “While the gym itself is very nice, it’s the people that create a great experience, & Physique Island definitely has that!”
  • “Been going for a little over 2 Months now and never seen my progress skyrocket so fast.”
  • “From the consultation to the clear explanation of my plan.”

People customers mention

  • Tre 4 reviews
  • Meg 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very fun beneficial place. If you want to gain muscle, get more agile, faster, or all the above go here

Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fantastic experience, can’t feel legs anymore! 👍😁. (Jk) the trainings are great! Great vibe, great work!

Ghost1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is an amazing gym i have never felt so motivated to do this in my entire life. The trainers are amazing they are motivating and pushing you to your absolute limit

Issraa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

As a complete beginner I was nervous about joining a gym, but the team here made it easy. If motivation, flexibility, and a personal approach is what you’re looking for in a gym, then physique islands the place for you. Mary is knowledgeable, motivating, and genuinely cares about her clients' progress. She tailors…

Sabrina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I been looking to get back in the gym and have that motivation again, I been coming for a week now and I love the positivity, energy and support from all the trainers! ♥️♥️

Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been training here for a while, and it’s an awesome gym. The equipment is always clean, the atmosphere is motivating, and the owner genuinely cares about everyone who walks through the door. Whether you’re just getting started or have been lifting for years, this is a great place to reach your goals. Highly recommend!

Photos

Customer reviews

5.0 ★★★★★ 52 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
David1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very fun beneficial place. If you want to gain muscle, get more agile, faster, or all the above go here

Joe Svetz1 reviewTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A great environment! Great trainers! Great equipment! Great gym!

Andrew Koch1 reviewTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic experience, can’t feel legs anymore! 👍😁. (Jk) the trainings are great! Great vibe, great work!

Noah Kushlak1 reviewTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This gym completes me, great trainers, great equipment, great vibes!

Connor Moennich1 reviewTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

trainers are great nice equipment and gym

Conner zsarndog Zsarnay1 reviewTotal number of Google reviews Conner has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I like the workouts make me feel food about myself.

Ghost1 reviewTotal number of Google reviews Ghost has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is an amazing gym i have never felt so motivated to do this in my entire life. The trainers are amazing they are motivating and pushing you to your absolute limit

Bianca Chaunte2 reviewsTotal number of Google reviews Bianca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Physique Island is a gem and by far the best gym I’ve ever been to. They are nothing like a big box gym where you can get lost among the machines if you don’t know what you’re doing. Here you have knowledgeable and friendly trainers who truly hold you accountable. Workouts are tailored to your fitness level, so it doesn’t matter where you are in your fitness journey they help you get started with what works for you. The semi-private training sessions are dope because you get to train with others in a very small (2-4) group while still getting the one-on-one attention from a trainer. You never feel as if they’ve left you hanging. They are right there making sure you use proper form and technique to get the most out of your workouts. I also love that they don’t allow you to stay in a place of comfort, but continue to challenge you week after week to help you get stronger. The environment is clean, well kept, and welcoming. I was not one to exactly look forward to going to the gym, but I actually look forward to coming here and getting my workouts in. They want you to be successful in reaching your fitness goals and it shows in everything they do!

Response from the owner · 3 weeks ago

Thank you so much!

Issraa Zein9 reviewsTotal number of Google reviews Issraa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a complete beginner I was nervous about joining a gym, but the team here made it easy. If motivation, flexibility, and a personal approach is what you’re looking for in a gym, then physique islands the place for you. Mary is knowledgeable, motivating, and genuinely cares about her clients' progress. She tailors each session to my specific needs and challenges me in the best possible way. Thanks to her expert guidance, I've seen significant improvements in my strength, endurance, and overall fitness. I originally started with the six week program. I am about 4 weeks in, and I have already seen a significant difference. Seeing this difference honestly motivates you to push yourself harder each and every day. I highly recommend this gym!

Sabrina Banks7 reviewsTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I been looking to get back in the gym and have that motivation again, I been coming for a week now and I love the positivity, energy and support from all the trainers! ♥️♥️

Physique Island on Google Maps →

Business details