Pink's Windows NWA logo

Pink's Windows NWA

Window cleaning service · Rogers, AR · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%78+11Replies to reviews 7%94+6.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#164 of 219 window cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 25%
5.0 ★★★★★ 248 Google reviews · 24 photos
98%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Nov 2026latest review

Pink's Windows NWA at a glance

Google reviewers rate Pink's Windows NWA five stars based on 248 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, professional communication, and thorough cleaning of windows, screens, and driveways as key positives. While most praise the quality of work and fair pricing, a recurring criticism in low-star reviews involves property damage caused by crew members during service.

  • Google rating: 5.0 out of 5 from 248 reviews (98% five-star).
  • Reviews on this page: 248 Google reviews (214 with written comments, 7 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 4, 2026.
  • Service: Window Cleaner serving Rogers, Arkansas.

Data from Google, last updated November 11, 2026.

Score profile vs other window cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction95Reliability94Craft & service–Value78Momentum100Replies to reviews94Satisfaction: 95 (median 96)Reliability: 94 (median 97)Value: 78 (median 100)Momentum: 100 (median 100)Replies to reviews: 94 (median 85)
Pink's Windows NWAWindow Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pink's Windows NWA: 95/100 on this factor. Category median: 96.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pink's Windows NWA: 94/100 on this factor. Category median: 97.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pink's Windows NWA: 78/100 on this factor. Category median: 100.B
78
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pink's Windows NWA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pink's Windows NWA: 94/100 on this factor. Category median: 85.A
94

Bar = this company · dark tick = category median.

Star ratings

248 Google reviews we collected

  • 5 stars24298%
  • 4 stars42%
  • 3 stars00%
  • 2 stars21%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 214 written reviews

  • Praise420100%
  • Complaints20%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price125%
  • Reasonable375%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results12429%
  • Staff & attitude11627%
  • Speed & response6816%
  • Would recommend6816%
  • Price & value276%
  • Communication143%
  • Honesty & trust51%

What customers talk about

We read 214 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Taylor did a great job very thorough pleased with the outcome, this is the third time I’ve used them.”
  • “Andrew was very professional and helpful and we will absolutely be adding this into our yearly maintenance!”
  • “On time, professional crew that did an exceptional job.”
  • “I would absolutely recommend these guys to anyone looking to have their window windows cleaned.”
  • “Their response time was incredible, and the price was more than fair for the quality of work they provided.”
  • “They were easy to work and communicate with and everyone we saw from the Pinks team was super friendly.”
  • “On top of that, they gave love to my sweet golden doodle every single time they were around, which shows the kind of genuine people they are.”

People customers mention

  • Pinks 14 reviews
  • Wedge 10 reviews
  • Andrew 6 reviews
  • Marty 6 reviews
  • Taylor 4 reviews
  • Matt 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The team is great, they worked very hard and the windows look great inside and out!

Reasonable price
AnnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Matt and Jose did a great job on our windows. They were fast, efficient, professional, and good! I would recommend them in a heartbeat.

Peter12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★

Wouldn't recommend if you want a job done correctly the first time. They came out and gave a quote which I thought was fair. The cleaner showed up on time and went to work. After a bit he came in and asked my wife to bandage his cut hand. He said he had fallen. My wife had to run out to do an errand and he…

Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Guys were so friendly and nice. Cleaned up after themselves and were very timely. Showed up on time and had me inspect all the windows before they left. They were sparkling inside and out. I recommend Pink’s to anyone.

Reasonable price
Stan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The 2 person team came to my house to clean the screens, inside, outside of windows. Including the window screens they completed the job in a few hours. The windows are absolutely spotless. I will be using them again in the future.

Julie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Taylor did a great job very thorough pleased with the outcome, this is the third time I’ve used them. Julie

Photos

Customer reviews

5.0 ★★★★★ 248 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Julie Quigley1 reviewTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team is great, they worked very hard and the windows look great inside and out!

  • Price assessment: Reasonable price
Response from the owner · 5 hours ago

Thank you Julie! That’s awesome our guys were able to earn the 5-stars! It’s our pleasure serving you.

Ann LinebargerLocal Guide · 18 reviewsTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt and Jose did a great job on our windows. They were fast, efficient, professional, and good! I would recommend them in a heartbeat.

Response from the owner · a week ago

Ann, super stoked everything went great with the cleaning! Thank you so much for the 5-stars and trusting Pink’s!

David Ureckis8 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job!

Response from the owner · 3 weeks ago

Thank you David! Super thankful for the five stars and having the opportunity to serve you!

Peter Fischer12 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wouldn't recommend if you want a job done correctly the first time. They came out and gave a quote which I thought was fair. The cleaner showed up on time and went to work. After a bit he came in and asked my wife to bandage his cut hand. He said he had fallen. My wife had to run out to do an errand and he finished the job. She returned to find a broken porcelain table (likely what he had cut himself on) and blood on almost all the windows that he had cleaned and replaced screens with a bloody hand. We contacted the manager who came out the next day to wipe down the blood. He did replace the table, and gave a 5% discount on the final bill. 2 stars for the service recovery (although 5% felt pretty trite) but won't be using them again.

Response from the owner · 3 weeks ago

Peter, thank you so much for the great review! We love seeing our service being highlighted. So proud that we showed up in person to quote, provided a fair price, on time arrival, and preformed a quality clean. Yes, unfortunately our technician did fall off a step stool reaching a tricky spot and his hand went through your ceramic pot. He is okay now - thank you for asking. Could he have handled this a little better... yes. However after speaking with him he said he did not want to leave the job unfinished and tried putting all screens back in place after slicing his hands and did leave a few spots on the windows and missed in cleanup. It appears our manager was notified and was out the next morning at 8:30am to cleanup the remainder of spots. The ceramic pot was reimbursed and hand delivered to your doorstep. We also did provide an additional 5% off of the cleaning (even though we were asked not to on site) but we felt it being in goodwill to try and go above and beyond for the accident. We understand we can't be perfect all the time - we do our best and own it if we make a mistake. Again, we really appreciate you highlighting this in your review. It shows we are human and do our best to operate with humility and grace. It was our pleasure serving you.

Kim Dake7 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Guys were so friendly and nice. Cleaned up after themselves and were very timely. Showed up on time and had me inspect all the windows before they left. They were sparkling inside and out. I recommend Pink’s to anyone.

  • Price assessment: Reasonable price
Response from the owner · 3 weeks ago

Kim! We’re so glad everything lived up to the standard. Thank you for the kind words and 5-stars! We look forward to serving you again!

Stan Oliver8 reviewsTotal number of Google reviews Stan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The 2 person team came to my house to clean the screens, inside, outside of windows. Including the window screens they completed the job in a few hours. The windows are absolutely spotless. I will be using them again in the future.

Response from the owner · 3 weeks ago

Stan, we’re super grateful for the amazing review and with you trusting Pink’s! We look forward to serving you again in the future!

Julie Mitchell11 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Taylor did a great job very thorough pleased with the outcome, this is the third time I’ve used them. Julie

Response from the owner · a month ago

Julie, thank you so much for continuing to support Pink’s and the 5-stars! Taylor is the best and we’re lucky to have him on our team!

heath englandLocal Guide · 181 reviewsTotal number of Google reviews heath has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very happy with the work they did

Response from the owner · 2 months ago

Thank you Heath for the 5-stars and trusting Pink’s! It was our pleasure serving you.

Karen Roberts4 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work and team at Pink’s! My windows look great. They were fast and courteous.

Response from the owner · 3 months ago

Karen, so cool of you to leave a kind review. We’re so happy you’re satisfied with the service and really appreciate you trusting Pink’s!

Kaitlin Clark8 reviewsTotal number of Google reviews Kaitlin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really happy with the result of our window cleaning! Andrew was very professional and helpful and we will absolutely be adding this into our yearly maintenance!

Response from the owner · 3 months ago

Love to hear this Kaitlin! Andrew is amazing. We look forward to serving you again soon!

Pink's Windows NWA on Google Maps →

Business details