Jamal and Ronald from Pinky’s did a terrific job. They arrived on time and worked quickly to remove a truckload of trash, clothing, and old furniture. We were very pleased with their service and work ethic. We will be using Pinky’s again!

Pinky's Junk Removal
Pinky's Junk Removal at a glance
Google reviewers rate Pinky's Junk Removal five out of five stars based on 391 reviews. Customers frequently praise the team for punctuality, efficiency, and clear communication while removing furniture, trash, and large items. The staff is described as friendly, professional, and helpful, with several noting fair pricing and willingness to accommodate specific needs. The only recurring criticism involves the company's advertising methods, specifically the placement of yard signs in areas where they do not actually provide services.
- Google rating: 5.0 out of 5 from 391 reviews (99% five-star).
- Reviews on this page: 391 Google reviews (336 with written comments, 14 with photos).
- Owner responses: the business replied to 10% of reviews.
- Most recent review: November 7, 2026.
- Service: Hauling Service serving Norfolk, Virginia.
Data from Google, last updated November 10, 2026.
Star ratings
391 Google reviews we collected
- 5 stars38699%
- 4 stars21%
- 3 stars10%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 336 written reviews
- Praise73699%
- Complaints41%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude22430%
- Speed & response17824%
- Quality & results11916%
- Would recommend11315%
- Price & value639%
- Communication264%
- Honesty & trust172%
What customers talk about
We read 336 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Reggie and Jamal were friendly, fast, and efficient.”
“They arrived on time and worked quickly to remove a truckload of trash, clothing, and old furniture.”
“Fantastic service, on time and great and friendly worker.”
“They arranged the carpet so that it would not be damaged while transporting the piano out of the house.”
“If I ever require a similar service I will be using them again.”
“They worked fast, had a great attitude, and charged a fair price!”
“They explained everything clearly, kept the whole experience positive with their infectious laughs, and even asked if I needed help with anything else.”
“He was so friendly, personable, and genuinely made the whole experience enjoyable.”
People customers mention
- Reggie 41 reviews
- Jamal 29 reviews
- Ronald 27 reviews
- Ricky 18 reviews
- Tristan 16 reviews
- Ron 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 391 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Reggie and Ricky were great and super quick at removing some old furniture. I highly recommend this service!
Prompt, friendly and quick service. If I ever require a similar service I will be using them again.
These guys are the best!! Professional and personable. Love them!
Great experience! Reggie and Jamal were friendly, fast, and efficient. I will use them again in the future.
Both guys were cool, respectful and helpful. Took just a few minutes to get the job done
Fantastic service, on time and great and friendly worker.
Team was pleasant and professional. They did the job quickly and to my satisfaction.
They made it soooo easy! Reggie and Jamal were awesome. Very friendly and quick. They also really packed it in the truck.
Pinky’s took down our old playset and removed all the rubber mulch. They did a fantastic job- Crew was outstanding! Will definitely use again
Business details
- Address: 3334 Tait Terrace, Norfolk, VA 23513
- Phone: (800) 417-4659
- Website: pinkysjunkremoval.com
- Service area: Norfolk, VA