Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Pinnacle Pressure Washing & Roof Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%9+0.6Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Pinnacle Pressure Washing & Roof Cleaning

West Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 61 gutter cleaning · 4.9★ from 730 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pinnacle Pressure Washing & Roof Cleaning is better than 94% of gutter cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pinnacle Pressure Washing & Roof Cleaning is better than 94% of gutter cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pinnacle Pressure Washing & Roof Cleaning is better than 97% of gutter cleaning.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pinnacle Pressure Washing & Roof Cleaning is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pinnacle Pressure Washing & Roof Cleaning is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pinnacle Pressure Washing & Roof Cleaning is better than 9% of gutter cleaning.F
9

Reviews for your job

Customers hired Pinnacle Pressure Washing & Roof Cleaning for 8 kinds of job.

Pinnacle Pressure Washing & Roof Cleaning for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 6 Google reviews tagged “Cleaning”

Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Shop and house pressure washing turned out great fast and efficient service.

CleaningPower/pressure washingRooftop/skylight cleaning+ Quality
Charley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike came out from Pinnacle and did an amazing job cleaning out my gutters and spraying off the roof moss from both stories. Trust when I say they do an amazing job with their professional commercial equipment. Two story no problem. Clogged down spot, no problem. Fair, responsive and reliable. 6 stars out of 5!!!!

CleaningPower/pressure washingRooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
Martin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Pressure washing of the driveway and sidewalks, as well as the front of our house, a pergola and metal patio cover, was amazing! Jesse was thorough and professional, and the outcome tremendous! Will definitely call on Pinnacle for our next cleaning.

CleaningPower/pressure washingService not listed+ Responsiveness+ Quality+ Professionalism
Dorian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

CleaningGlass & mirror cleaningPower/pressure washing+ Responsiveness+ Punctuality+ Quality
Brad5 years ago★★★★★

Rating only, no written review.

CleaningPower/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Rating only, no written review.

CleaningPower/pressure washing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 60%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Power/pressure washing145$161–$520
Rooftop/skylight cleaning68—
Roof cleaning37—
Soft wash cleaning24—
Gutter cleaning23—
Interior & exterior window cleaning11—
Cleaning6—
Glass & mirror cleaning3—

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