PLUMBERS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%67+10Craft & service 20%94+18.8Value 10%88+8.8Momentum 8%19+1.5Track record 7%44+3.1Accountability 5%64+3.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
Pipedreamz Plumbing
Better than 90% of plumbers · #9 of 90
5.0★402 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Pipedreamz Plumbing for sump pump repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Sump pump repair”
★★★★★ Chris · 5 months ago
Came out quick and did great quality work. Didn’t rush and made sure to check everything was right before he left.
Reasonable pricePlumbing pipe repairSump pump repair
★★★★★ Kimberly · 3 years ago
Rating only, no written review.
Sump pump repair+ Professionalism
vs category
Blue = Pipedreamz, grey = plumbers average
Rating over time
Price
$493+3% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 37%Reasonable 63%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%67+10Craft & service 20%94+18.8Value 10%88+8.8Momentum 8%19+1.5Track record 7%44+3.1Accountability 5%64+3.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
86
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
67
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
94
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
88
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
19
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
44
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
64
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+162 / −0
Professionalism
+169 / −0
Responsiveness
+163 / −0
Punctuality
+145 / −0
Value
+139 / −0
