Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Pipedreamz Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Pipedreamz Plumbing

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 402 Google reviews

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Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pipedreamz Plumbing is better than 97% of sewer services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pipedreamz Plumbing is better than 95% of sewer services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pipedreamz Plumbing is better than 100% of sewer services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pipedreamz Plumbing is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pipedreamz Plumbing is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pipedreamz Plumbing is better than 100% of sewer services.A
100

Reviews for your job

Customers hired Pipedreamz Plumbing for 8 kinds of job.

Pipedreamz Plumbing for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$676–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 12

All 12 Google reviews tagged “Sewer repair”

SandraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent plumbing service! Shawn and Fitz went above and beyond. The entire main sewer line and water line had to be replaced. Shawn Lindsay and Fitz Elliott worked non-stop and did an excellent job! I highly recommend. There is no need to look any further. This is the service to utilize.

Customer photo from Sandra's reviewCustomer photo from Sandra's reviewCustomer photo from Sandra's reviewCustomer photo from Sandra's review
Plumbing pipe repairSewer repairToilet repair+ Responsiveness+ Punctuality+ Quality
Brie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shawn was recommended to us through a neighborhood facebook group and we are so grateful! He was flexible, professional, communicated openly and honestly, saving us thousands! Very fair and gracious. Will be calling again if we need plumbing or sewer issues. Highly recommend

Outdoor plumbing system repairSewer repair+ Responsiveness+ Quality+ Professionalism
LaShonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They had excellent customer service and was in time and very detail through the process I strongly recommend the company

Sewer repair+ Responsiveness+ Punctuality+ Quality
Sade4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mannnn, Pipe Dreamz is amazing!! I met him thru a commission that was at the business next door- he ended up fixing BOTH of my toilets, fixed a leak and installed his own toilet to replace my other broken one!! He’s really an angel sent. The best customer service ever. I can always count on him truly.

Customer photo from Sade's review
Plumbing leak detectionToilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
vernae1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

very professional did a great job

Sewer repair+ Quality
DustyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Shawn was fantastic. He came out to my place of business and went right tow work. He was half the cost of our BUG NAME plumber and twice as personable. Going forward, we will set up an account with Shawn and use him every time.

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Every1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

GREAT COMPANY!!!! THE SERVICE WAS GREAT FROM THE PHONE CALL TO THE SIGNING OF COMPLETED INVOICE. QUICK RESPONSE, VERY PROFESSIONAL AND GREAT SERVICES ALONG WITH VERY DETAIL ORIENTED ABOUT YOUR ISSUE. AGAIN, THANKS SO MUCH FOR ASSISTING WITH MY AFTER HOUR EMERGENCY WITH SUCH REASONABLE RATES.

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great Service!!!

Plumbing pipe repairSewer repairDrain cleaning+ Responsiveness+ Quality+ Value
Alicia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am very impressed with the work performed at my home by Pipe Dreamz, very professional, they was on time and got the job done in a timely manner, didn't take all day and it was within my budget. Very High quality work.

Sewer repairWater heater repair+ Punctuality+ Quality+ Professionalism
Derwin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repairGarbage disposal repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Sewer repairDrain cleaning+ Punctuality+ Quality
M.L.K5 years ago★★★★★

Rating only, no written review.

Sewer repair+ Professionalism

Price

$493-5% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 63%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair57$292–$1.4k
Plumbing leak detection43$114–$417
Drain cleaning38$209–$529
Toilet repair33$173–$607
Shower repair24$239–$484
Plumbing leak repair22$246–$517
Water heater installation19$1.2k–$2.5k
Faucet repair19$228–$580

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