Analyzing 5,715,0945.7M ReviewsFor 15,69115.7K Experts
Google reviewers for PJ's Coffee in Meridian, MS, rate the shop 4.5 out of 5 based on 283 reviews, with the owner replying to 85% of feedback. Customers frequently praise the friendly staff, pleasant atmosphere, and quality of coffee and food items like beignets. However, recurring criticisms include long drive-thru wait times, incorrect orders, and complaints about pricing or product consistency, such as overly sweet matcha or cold muffins.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 164 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is amazing especially the drive thru they are absolutely sweet and I go back because of the hospitality and of course the coffee is amazing!”
“The cashier was openly condescending, unwelcoming, and displayed a complete lack of basic customer service standards.”
“Thank you, Jocie, for the outstanding service you provided today.”
“Service is the worst service I have seen in a long time.”
“The lady that helped me was very friendly, and I got my coffee really quickly for ordering 4 coffees.”
“Staff is nice but SLOW!”
“Prices are fair.”
“Good coffee, a little pricey but to be expected.”
“Most definitely recommend!”
“She was knowledgeable, attentive, and genuinely kind throughout our interaction.”
“Everytime that I've been to this spot in the last 1yr the people at the window aren't friendly & are very dry with their communication skills.”
praise complaint · found by our text analysis, Google review wording unchanged.
The staff is amazing especially the drive thru they are absolutely sweet and I go back because of the hospitality and of course the coffee is amazing!
Usually fantastic but today. Today my order was messed up 1 Carmel mach. Became Vanilla Velvet. It was okay but I miss my Carmel. Plus no one asked for my phone number to get a punch for my coffee purchases. UPDate! Happened again! This time order all.messsd uo. My husband had to go inside to get correct order.
Esther, we appreciate your kind words and are delighted you generally enjoy our offerings. We're sorry for the mix-up with your order and any inconvenience it may have caused. Your feedback is important to us, and we hope to serve you your preferred Caramel Macchiato next time. Thank you for your continued support.
My wife ordered a cold brew through the drive thru with no ice bc she doesn't want watered down coffee. They charge almost $3 for no ice and then the quality of the drink was not what we are accustomed to for PJs. We had paid with a gift card and they offered us a refund so we accepted. When we checked our gift card later it was empty, even though they handed it back to us and made us believe they had given us a refund. It was $11 for one drink which is crazy.
By far best PJs MS location!! Food, drinks and preparation is top notch.
Wonderful 👏
$8 for two egg bites and a small thing of orange juice. I won’t be going back
The food is great! My whole family loves everything we've ever purchased from them!
It's heartwarming to hear that your family loves our food, Michael! We truly appreciate your feedback and look forward to continuing to serve you with our delicious offerings.
I want to recognize Jocie for providing exceptional customer service today. I believe it’s important to shine a light on employees who go above and beyond, and Jocie certainly did. She was knowledgeable, attentive, and genuinely kind throughout our interaction. She took the time to help me and made sure all of my questions were answered with professionalism and care. Thank you, Jocie, for the outstanding service you provided today. Your kindness truly was the highlight of my day. Employees like you make a lasting impression, and I hope you receive the recognition you deserve.
Thank you for sharing your experience with us. We're thrilled to hear that Josie made such a positive impact on your visit with her exceptional service. It's wonderful to know she provided you with attentive and knowledgeable assistance. We appreciate your kind words and will ensure Jocie receives the recognition she deserves.
A great place to go! The staff is so helpful and friendly. You can sit with a friend and chat for a while without worries. Or bring your laptop and sit at one of the tables while you study or work. The menu is great and the music is not intrusive. Go alone, with family or friends. You won't be disappointed.
Your feedback warms our hearts! We're pleased that you found our café a comfortable place to unwind or get some work done. Thank you for highlighting the ambiance and service. We hope to welcome you back soon!
We showed up 20 minutes before closing and they turned us away.
Andrew, we're sorry to hear about your experience. We value your input and would like to learn more. Please contact us at https://www.pjscoffee.com/contact/. - The PJ's Coffee Team
Analyzing 5,715,0945.7M ReviewsFor 15,69115.7K Experts