Customers report that Platinum HVAC provides prompt, professional service for repairs like air conditioning fixes, heater troubleshooting, and gas line work. Reviewers frequently highlight the company's fair pricing, clear communication, and willingness to offer options without pressure, noting that staff often arrive on time or after hours. The only negative feedback involves a customer who was disconnected by phone when seeking a part without scheduling an appointment.
Google rating: 5.0 out of 5 from 213 reviews (100% five-star).
Reviews on this page: 213 Google reviews (173 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Heat Pump Installation Service serving Billings, Montana.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
213 reviews on Google
5★212
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
BH
Barbara Hupka2 reviews
★★★★★
Angelo provided awesome service. He came to look at our system to give us a quote on replacing a hot water heater, instead he was able to troubleshoot our problem and had the part with him and made the repair while he was here. Highly recommend him.
Price assessment: Great price
Services: Thermostat repair
Response from the owner · 11 hours ago
Coming out for a replacement quote and fixing it on the spot instead, that’s Angelo saving you money the honest way, Barbara! Glad he had the part on hand. Thank you for the high recommendation.
Angelo came over and helped us get our heater running after another guy came out and wasn’t able to figure out he was a great help and ended up not even charging great company highly recommend
Response from the owner · a week ago
Cracking the problem another tech couldn’t and not even charging for it, that’s just who Angelo is, Marcella! Glad he could get your heater running. Thank you for the high recommendation.
Repeat customer! Platinum HVAC displays excellent service from start to finish! The team was professional, friendly, and knowledgeable. They were prompt, communicated well, and made sure everything was taken care of. I’m always extremely satisfied with the service provided every time and would definitely recommend Platinum HVAC to anyone looking for reliable, quality service!
Price assessment: Reasonable price
Price: $200–400
Services: Heating system maintenance, Thermostat installation, Service not listed
Response from the owner · 9 months ago
We appreciate you considering Platinum HVAC LLC and are here if you have any further questions!
Platinum HVAC/ Anjelo and Noah were incredible, went above and beyond, very thorough and answered and explained everything in detail, Best HVAC company in Billings if you ask me!! Would recommend 100%
Price assessment: Great price
Price: $2,000+
Response from the owner · 4 months ago
Thank you for the great review, Charity! Angelo and Noah appreciate the kind words. Making sure our customers understand every detail is what we take pride in. We're here whenever you need us!
These guys are allstars! I'd give 10 stars if I could. We needed some gas lines re routed for our deck project, they were able to squeeze us i to their schedule so we could keep working on the project. There communication was over the top. Their price was fair. And their professionalism is top teir! Would recommend to anyone needing work done in their line of business.
Price assessment: Great price
Price: $1,600–1,800
Services: HVAC system repair, HVAC system maintenance
Response from the owner · a month ago
Squeezing you in to keep your deck project moving is exactly the kind of thing we're happy to do, Curtis! Fair pricing and top tier communication is what we stand for. Thanks for the 10 stars and the recommendation.
