Experts Reviews · Company report
Platinum Pavers of SWFL logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Platinum Pavers of SWFL

Fort Myers, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 24 paver contractors · 5.0★ from 452 Google reviews

Report card

Percentile vs other paver contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Platinum Pavers of SWFL is better than 99% of paver contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Platinum Pavers of SWFL is better than 99% of paver contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Platinum Pavers of SWFL is better than 100% of paver contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Platinum Pavers of SWFL is better than 100% of paver contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Platinum Pavers of SWFL is better than 100% of paver contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Platinum Pavers of SWFL is better than 100% of paver contractors.A
100

Reviews for your job

Customers hired Platinum Pavers of SWFL for 7 kinds of job.

Platinum Pavers of SWFL for masonry repair & maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.85
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Masonry repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 85 Google reviews tagged “Masonry repair & maintenance” · showing 20

Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had Platinum reset some pavers, power wash and seal our lanai and our driveway. They did a great job. I will use them again.

Reasonable priceDriveway sealingPaver sealingMasonry repair & maintenance
pamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

This was my year of having things around the house fixed ! Red Rhino fixed the crack in my pool and did a good job ! I asked them for a recommendation to have the pavers around the pool evened out and sand replaced, etc. and they recommended platinum pavers. Platinum pavers did a really nice job; the pool…

Reasonable priceMasonry repair & maintenance
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They followed up with me to check on our satisfaction. I had a minor issue which they immediately resolved. Great job and very nice crew. Definitely recommend them

Great priceMasonry repair & maintenance
Doug5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very good job! Found and fixed some issues that weren’t known at the time of the bid but fixed them anyway no additional charge. On time. Good to work with!

Reasonable priceMasonry repair & maintenance
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys did a fabulous job. Highly recommend them !

Reasonable priceInstallationMasonry repair & maintenance
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

When my pool coping was starting to crack and displace, I called Eddie at Platinum Pavers. He came promtly, diagnosed the problem and scheduled repair within a week. His crew repaired my coping and reset my lanai pavers which were collapsing from washout underneath. They properly prepared the sand underneath so…

Reasonable priceMasonry repair & maintenanceService not listed
Claudia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Such a nice company! They were very responsive and gave me a date and time and were here when they said they would be. They fixed my bullnose pavers around my pool and did a great job. Eddie sent his best.

Great priceMasonry repair & maintenance
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were on time. Did great work and we're very professional!

Reasonable priceMasonry repair & maintenance
Neil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great work very neat and professionally done! They did much more than what I thought I was paying g for ! Very pleased!

Great priceMasonry repair & maintenance
V4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I called/emailed a number of local companies regarding a small section of bullnose coping that needed to be repaired. Either the job was too small or the companies were too busy but none of them contacted me back. I came across Platinum Pavers doing an internet search and I'm very grateful that I did. I received a…

Masonry repair & maintenance
LINDA7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Platinum pavers did a great job of repairing my pavers around my pool. I felt the price was fair. The crew was on time very professiona. Them followed up to see if I liked the job. I would recommend this company.

Masonry repair & maintenance
GillesLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Platinum pavers deliver what Eddie promise me. No extra. They remove my furniture then They leveled the pavement, (4 x 4) then washed it and they finalized with a shinny (my choice) sealer. Came back the next day to replace everything and make sure I was happy. Total satisfaction, thank you.

Masonry repair & maintenanceRepair flooring
Alan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They quoted me about a year ago to level the pavers around my pool and still honored the quote. Showed up on time, took only two guys to do it in 4 hrs. No breaks and looks great! Would definitely use again.

Reasonable priceMasonry repair & maintenance
MICHELE3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

When Eddie came out to see what my needs were, he thoroughly explained the process and the reasons behind the process. I am so happy with the outcome. Everyone that I came in contact with from the office staff to the people who did the work were very professional and easy to work with.

Reasonable priceMasonry repair & maintenance
RobertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Repaired sinking pavers, cleaned, and sealed. Excellent job!

Masonry repair & maintenance
Philip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They did a great job!

Reasonable priceMasonry repair & maintenance
Kristine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Platinum pavers did a great job. Very accommodating and professional. Highly recommend them. Trustworthy as well.

Reasonable priceMasonry repair & maintenance
Oscar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Eddie and his team did a great job revitalizing our pool deck in Marco Island. Before they started, our pavers were looking incredibly dull and had become dangerously uneven over time. The crew was highly professional and remarkably fast, completing the restoration much sooner than expected without sacrificing…

Reasonable priceInstallationMasonry repair & maintenance
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They did a great job. We had to have a repair done caused by an installation we had. Thr repair was not easy as they had to cut the pavers so they were rounded. So please with their work and their employees. I highly recommend them!

Customer photo from Gary's review
Great priceMasonry repair & maintenance
Rob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Eddie and his crew just completed a paver leveling job for us. They were very professional, offered great service and had the best price. Overall they offered the best value and I highly recommend them.

Great priceMasonry repair & maintenance

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 66%Overpriced 0%Not sure 3%

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