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PLS Check Cashers

Check cashing service · Oklahoma City, OK · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%64+15.5Value 14%81+11.5Replies to reviews 7%89+6.3Craft & service penalty77−2.3Momentum penalty69−3.1Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 29 notary publicsPosition by Experts Score among all companies we track in this category. · better than 14%
4.8 ★★★★★ 1,094 Google reviews · 19 photos
93%five-star reviews
4.58★last 12 monthsAverage stars on reviews from the last 12 months only.
5.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
81%reviews answered by the owner
Oct 2026latest review

PLS Check Cashers at a glance

Customers frequently cite fast service, friendly staff, and the ability to cash checks other institutions decline as primary benefits. The location is noted for early morning availability and free money orders, though some reviewers find the fee structure high. A recurring criticism involves intrusive questioning during check deposits and a lack of transparency regarding fees or notary availability over the phone.

  • Google rating: 4.8 out of 5 from 1,094 reviews (93% five-star).
  • Reviews on this page: 1,094 Google reviews (1,008 with written comments, 13 with photos).
  • Owner responses: the business replied to 81% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Notary Public serving Oklahoma City, Oklahoma.

Data from Google, last updated November 10, 2026.

Score profile vs other notary publics

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

Satisfaction79Reliability64Craft & service77Value81Momentum69Replies to reviews89Satisfaction: 79 (median 97)Reliability: 64 (median 93)Craft & service: 77 (median 99)Value: 81 (median 95)Momentum: 69 (median 100)Replies to reviews: 89 (median 95)
PLS Check CashersNotary Publics median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PLS Check Cashers: 79/100 on this factor. Category median: 97.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PLS Check Cashers: 64/100 on this factor. Category median: 93.B
64
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PLS Check Cashers: 77/100 on this factor. Category median: 99.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PLS Check Cashers: 81/100 on this factor. Category median: 95.A
81
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PLS Check Cashers: 69/100 on this factor. Category median: 100.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PLS Check Cashers: 89/100 on this factor. Category median: 95.A
89

Bar = this company · dark tick = category median.

Star ratings

1,094 Google reviews we collected

  • 5 stars1,01293%
  • 4 stars131%
  • 3 stars61%
  • 2 stars40%
  • 1 star595%

Praise vs complaints

Phrases our text analysis found in 1,008 written reviews

  • Praise84995%
  • Complaints445%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude44550%
  • Speed & response19622%
  • Quality & results16318%
  • Would recommend607%
  • Price & value111%
  • Honesty & trust111%
  • Communication71%

What customers talk about

We read 1,008 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Skylar helped me get a new expectations plus card 10/10 Customer Service Was very patient and helpful”
    “A tall, heavyset guy with glasses treated me badly and even yelled at me because I didn't understand his instructions, as it was my first time making…”
  • “Always fast friendly once ur in system its fast and no crazy questions asked”
  • “I recommend you visit her; she provides excellent service.”
    “I've already wrote a letter and an email so that I dont ever have to deal with this poor service ever again by Lee.”
  • “Jack was super helpful cashed my check fast and easy no hassle would recommend to is PLS”
    “Will not be back.”
  • “Brandon E is the one to go to if you looking fa low fees 💯”
    “Won’t even tell you fees over the phone horrible service would give no stars but can’t do that”
  • “I feel like I can trust cashing my check here all the time.”
    “…ll you oh the system just does it by itself no you did it and you're lying to me and you do have a boss everyone has a boss this isn't Dan Wolflberg o…”
  • “David is fast and really easy to work with, and he also offered many other services while cashing my check that I was unaware of!”

People customers mention

  • Maria 33 reviews
  • Martha 26 reviews
  • Miguel 22 reviews
  • Cristina 22 reviews
  • Amari 20 reviews
  • David 18 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Maria was awesome she helped figure out an issue with my card and helped tremendously. One of the better PLS spots in town for sure.

Estrella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Skylar helped me get a new expectations plus card 10/10 Customer Service Was very patient and helpful

Valeria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

María es muy amable con los clientes y siempre esta para ayudar a los hispanohablantes, recomiendo pasen con ellla, muy buen servicio

ShannonLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

You do not tell someone you're going to call them and then you do not even have the courtesy! 😕

Magician4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

I received the worse service at this place yesterday.. A shift supervisor by the name of Lee was talking about her personal life (I know she has a daughter) how would I know that? She just got off her period which she stated to her coworker.. DISGUSTING BEHAVIOR!.. She stated she is on a diet but still hungry but…

BelindaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great place. Nowhere else have i found a place to get a money order at 3:30 in the morning in okc, but I have now. And they don't even charge you for the money order. It's free. Super friendly guy working the counter. More than helpful.

Photos

Customer reviews

4.8 ★★★★★ 1,094 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Angel Acosta1 reviewTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maria was awesome she helped figure out an issue with my card and helped tremendously. One of the better PLS spots in town for sure.

  • Check type: Other
Response from the owner · 2 weeks ago

Angel, we’re so happy to hear this! We’ll share your feedback with our team. Thank you for being a loyal customer and allowing us to serve you.

suzannah pewittLocal Guide · 10 reviewsTotal number of Google reviews suzannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thx Maria for helping me. Always come to this PLS always so friendly. 😁

  • Check type: Personal check
Response from the owner · a month ago

suzannah, we’re so happy to hear this! We’ll share your feedback with our team. Thank you for being a loyal customer and allowing us to serve you.

Estrella Soto1 reviewTotal number of Google reviews Estrella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Skylar helped me get a new expectations plus card 10/10 Customer Service Was very patient and helpful

Response from the owner · a month ago

Estrella, we’re so happy to hear this! We’ll share your feedback with our team. Thank you for being a loyal customer and allowing us to serve you.

Valeria Padron1 reviewTotal number of Google reviews Valeria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

María es muy amable con los clientes y siempre esta para ayudar a los hispanohablantes, recomiendo pasen con ellla, muy buen servicio

Response from the owner · a month ago

Valeria, we’re so happy to hear this! We’ll share your feedback with our team. Thank you for being a loyal customer and allowing us to serve you.

Shannon CharquenoLocal Guide · 58 reviewsTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

You do not tell someone you're going to call them and then you do not even have the courtesy! 😕

Response from the owner · a month ago

Hi Shannon, thank you for sharing feedback of your recent in-store experience. We’re very sorry to hear that we weren’t able to match your expectations. We would like to hear more about your experience, please reach out us at 855-856-9757 or email us at [email protected]. We hope that you will give us another opportunity to provide you the service you expect.

Magician Magic4 reviewsTotal number of Google reviews Magician has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I received the worse service at this place yesterday.. A shift supervisor by the name of Lee was talking about her personal life (I know she has a daughter) how would I know that? She just got off her period which she stated to her coworker.. DISGUSTING BEHAVIOR!.. She stated she is on a diet but still hungry but she cant eat.. I came to deposit a check not hear about her personal issues and she's a "supervisor"!! I've already wrote a letter and an email so that I dont ever have to deal with this poor service ever again by Lee.. Absolutely unacceptable!!! DISGUSTING BEHAVIOR!! Hopefully it gets dealt with.. I'd give ZERO STARS if I could.. ive been trying to call a manager but I'm unable to get through.. do better

Response from the owner · a month ago

Hi Magician, thank you for sharing feedback of your recent in-store experience. We’re very sorry to hear that we weren’t able to match your expectations. We would like to hear more about your experience, please reach out us at 855-856-9757 or email us at [email protected]. We hope that you will give us another opportunity to provide you the service you expect.

Belinda WilsonLocal Guide · 21 reviewsTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place. Nowhere else have i found a place to get a money order at 3:30 in the morning in okc, but I have now. And they don't even charge you for the money order. It's free. Super friendly guy working the counter. More than helpful.

Response from the owner · 2 months ago

Hi Belinda! We’re happy to hear you’re enjoying our check cashing services. Thank you for being a valued customer. We look forward to seeing you again.

Jason Mosher3 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maria Miguel Luisa and deshawna were great service today

Response from the owner · 2 months ago

Hi Jason! We’re happy to hear you’re enjoying our check cashing services. Thank you for being a valued customer. We look forward to seeing you again.

Maikel Pena Rodríguez1 reviewTotal number of Google reviews Maikel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buena atención en este establecimiento maria y narta muy profesionales gracias

Response from the owner · 2 months ago

Maikel, we’re so happy to hear this! We’ll share your feedback with our team. Thank you for being a loyal customer and allowing us to serve you.

ForeiignMicah1 reviewTotal number of Google reviews ForeiignMicah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Find Kita, real good manager / trainer. Good rates too 💯

Response from the owner · 3 months ago

Hi ForeiignMicah! We’re happy to hear you’re enjoying our check cashing services. Thank you for being a valued customer. We look forward to seeing you again.

PLS Check Cashers on Google Maps →

Business details

  • Address: 7421 S Pennsylvania Ave, Oklahoma City, OK 73159
  • Phone: (405) 681-2108
  • Website: pls247.com
  • Service area: Oklahoma City, OK