Analyzing 5,599,0745.6M ReviewsFor 15,27715.3K Experts
Customers frequently praise the company for same-day availability, punctuality, and clear communication during plumbing, heating, and cooling repairs. Recurring themes highlight friendly, knowledgeable technicians who explain work in simple terms. However, several low-star reviews criticize high pricing, aggressive upselling of additional services, and billing practices that customers felt were excessive for the work performed.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 688 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…problem were having for heater and I want thank him for good job,and nice communication with receptionist.…”
“Came out same day and helped us with our clogged toilet!”
“Despite a weather-related delay, they were thorough, honest, and took the time to diagnose a leak and explain all options rather than pushing a replac…”
“Dave did a great job installing a flood stop on our water heater.”
“Horrible fast talkers,”
“I highly recommend Rob and his company, and will definitely call on them and his team again if the need ever arises.”
“Stay away from this company.”
“…lem were having for heater and I want thank him for good job,and nice communication with receptionist.…”
“Courteous, professional, and very reasonable price for the same day service.”
“First the good- they are extremely customer conscious and do a good job but they overcharge.”
“He was professional, knowledgeable, reliable, and made sure everything was done right.”
“SCAM!”
praise complaint · found by our text analysis, Google review wording unchanged.
I would usually never do this but I got an estimate today from this company to bleed my system out because there was too much air in my pipes , they tried to charge me 800 dollars , I called one person after that , they arrived an hour later and charged me $ 300. Food for thought people
Came out same day and helped us with our clogged toilet! Helped us greatly!
Thank you, Emily, for your wonderful review! We're glad we could assist you with your clogged toilet on the same day. Your satisfaction means a lot to us at Plumb it Heat it Cool it!
Dave did a great job installing a flood stop on our water heater. He’s quick, kind, and knowledgeable.
Thank you, Jillian, for your kind words about Joey! We're thrilled to hear you found him personable and efficient. Your feedback means a lot to us at Plumb it Heat it Cool it in Plumb it Heat it Cool it.
Fixed pressure issue, did a great job
Thank you, Andrew, for your kind words! We're glad to hear that we could resolve your pressure issue and that you are happy with our work at Plumb it Heat it Cool it. Your satisfaction means a lot to us!
Did a great job. Explained in simple language. Did everything quickly and came out same day
Thank you, Brandon, for your wonderful review! We're glad to hear that you found our service quick and clear. We appreciate your support for Plumb it Heat it Cool it in your area!
James was great. Thank you so much!
Thank you for your kind words, Theresa! We're glad to hear that James provided excellent service at Plumb it Heat it Cool it. We appreciate your support!
Very professional and knowledgeable
Thank you, Zijie, for your kind words! We at Plumb it Heat it Cool it appreciate your recognition of our professionalism and expertise. Your support means a lot to us!
Dave was great!
Thank you, Kurt, for your wonderful review! We're glad to hear that Dave made a positive impression. We appreciate your support at Plumb it Heat it Cool it!
Excellent service explains very well
Thank you, Cara, for your kind words! We truly appreciate your feedback about the service you received at Plumb it Heat it Cool it. It's great to hear that our team was able to explain everything clearly.
Thank you! Shawn was amazing. Rita was super helpful. And I appreciate getting out to my cold house as quickly as possible in the same day.
Thank you, Trish D, for your wonderful review! We appreciate your kind words about Plumb it Heat it Cool it and are glad to hear you had a great experience. Your support means a lot to us in the Plumb it Heat it Cool it community!
Analyzing 5,599,0745.6M ReviewsFor 15,27715.3K Experts