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Plumbers Drain Cleaning, Inc.

Plumber · El Paso, TX

4.9 ★★★★★ 430 Google reviews · 14 photos
97%five-star reviews
0%reviews answered by the owner
Oct 2026latest review

Plumbers Drain Cleaning, Inc. at a glance

Google reviewers rate Plumbers Drain Cleaning, Inc. 4.9 out of 5 based on 430 reviews, with the owner not replying to any feedback. Customers frequently praise the company for punctual emergency response, professional communication, reasonable pricing, and effective repairs for issues like clogged drains, leaking lines, and water heater maintenance. However, low-star reviews highlight instances where attempted fixes worsened plumbing problems, resulting in high charges without resolution, along with complaints about poor phone communication and unreturned calls.

  • Google rating: 4.9 out of 5 from 430 reviews (97% five-star).
  • Reviews on this page: 430 Google reviews (321 with written comments, 4 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Pipe Repair Service serving El Paso, Texas.

Data from Google, last updated November 2, 2026.

Star ratings

430 Google reviews we collected

  • 5 stars41597%
  • 4 stars72%
  • 3 stars31%
  • 2 stars00%
  • 1 star51%

Praise vs complaints

Phrases our text analysis found in 321 written reviews

  • Praise64499%
  • Complaints81%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude17327%
  • Speed & response15524%
  • Quality & results12018%
  • Would recommend7812%
  • Price & value579%
  • Communication406%
  • Honesty & trust294%

What customers talk about

We read 321 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The tech was professional, friendly, hard working, and extremely knowledgeable”
  • “Patrick came out as standby during an emergency and was able to have the issue resolved within a timely manner.”
  • “I recently had a good experience with Plumbers Drain Cleaning and wanted to recognize Jonathan for the outstanding service and professionalism.”
  • “I have never had a bad experience with this group of professionals, and through my own personal experience would highly recommend them.”
    “We recommend calling Mr Rooter.”
  • “I had a new kitchen sink installed and they were fast, efficient, and offered a good price.”
    “so he went to purchase new faucet (which i thought 'could be' a little pricey-but, no time to shop around) and he returned to replace.”
  • “Super efficient since the call was placed ,follow up was great, Jonathan was great listened explained tried to help in other ways recommend 10 out of 10.”
  • “I highly recommend Jonathan to anyone looking for an honest, reliable, and efficient plumber.”

People customers mention

  • Robert 18 reviews
  • Adan 9 reviews
  • Abraham 8 reviews
  • Jonathan 7 reviews
  • Eddie 6 reviews
  • Charlie 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 430 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jackson3 reviewsTotal number of Google reviews Jackson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The tech was professional, friendly, hard working, and extremely knowledgeable

  • Price assessment: Great price
  • Price: $800–1,000
  • Services: Plumbing pipe repair, Faucet repair, Faucet installation, Service not listed
Ed B Sim6 reviewsTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Patrick came out as standby during an emergency and was able to have the issue resolved within a timely manner. I cannot thank him enough for such a quick job!!!

  • Services: Plumbing leak detection, Faucet repair, Faucet installation, Plumbing leak repair
Frances Timbrook5 reviewsTotal number of Google reviews Frances has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jonathan went beyond expectations and did the best job!!!

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Faucet repair
Juan Martinez6 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super efficient since the call was placed ,follow up was great, Jonathan was great listened explained tried to help in other ways recommend 10 out of 10.

Isela Renteria6 reviewsTotal number of Google reviews Isela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. Repaired it quickly and effectively. I can always count on you for my plumbing needs.

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Shower repair
Rene CruzLocal Guide · 163 reviewsTotal number of Google reviews Rene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great professional staff .

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Sewer repair
SONIA BALLESTEROS3 reviewsTotal number of Google reviews SONIA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Buen trabajo, amabilidad, atención y muy cordial.

Mikel Palfenier10 reviewsTotal number of Google reviews Mikel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very knowledgeable. Reasonable price.

  • Price assessment: Reasonable price
  • Price: $1–200
Will Brown11 reviewsTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Plumbers as usual, did a great job. Jonathon promptly came to my house on a Sunday to deal with clogged pipes that were causing 2 sinks to overflow. He quickly assess the issue and corrected. He was very professional, courteous and skilled and had us back in business in less than an hour. Highly recommend The Plumbers team any time!

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Service not listed
Joseph Garcia12 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Service ! Gentlemen Came Out To My House Within 20-25 Min.

  • Price assessment: Great price
  • Price: $200–400
  • Services: Toilet repair, Drain cleaning

Plumbers Drain Cleaning, Inc. on Google Maps →

Business details