Customers frequently praise Plumbing Dynamics for same-day availability, clear communication, and fair pricing across services like drain clearing, pipe replacement, and toilet installation. Recurring themes include technicians explaining the work process and offering preventative maintenance advice. However, some low-star reviews indicate concerns regarding inconsistent follow-up on post-service issues and discrepancies between initial estimates and final diagnostic findings.
Google rating: 4.9 out of 5 from 203 reviews (98% five-star).
Reviews on this page: 203 Google reviews (182 with written comments, 4 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: October 22, 2026.
Service: Plumber serving Irving, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
203 reviews on Google
5★198
4★0
3★0
2★0
1★5
Reviews from Google, shown as published (original wording, unedited).
DM
Debra Miller6 reviews
★★★★★
Erin came out to snake the clog. Erin was very informative and made sure the blockage was removed. Made some suggestions and will follow up. Great customer service.
Price assessment: Great price
Price: $200–400
Services: Drain cleaning, Sewer cleaning
Response from the owner · 4 days ago
Hi Debra! We're so grateful you shared your experience with Erin! 😊 It's fantastic to know that everything went smoothly and you're satisfied with the suggestions. Thanks a million for the review and we look forward to serving you again!
Erin and the Plumbing Dynamics are always quick to respond and help. We have used them for both minor leaks to full replacing of cast iron pipes. They can handle it all.
Response from the owner · 3 days ago
Hello! Thank you so much for your kind words and fantastic rating. We're thrilled to have been able to assist with everything from minor leaks to major pipe replacements. We're always here whenever you need us. 😊
Chad, Erin, and Cody do excellent plumbing work! They get in, get the job done, and get out… After making sure the job is done properly and efficiently. They have executed many plumbing jobs over the years for me to my complete satisfaction. Highly recommend!!!
Response from the owner · a week ago
It's fantastic to learn how satisfied you've been with our work over the years! We're delighted that the team could consistently meet your expectations and appreciate your kind recommendations. Thank you for being such a loyal customer, and don't hesitate to reach out anytime you need our help with plumbing issues. We’re looking forward to more successful projects together!
Erin was amazing - she listened to me and fixed the problem that a previous plumber had tried to solve two times, seemingly by by listening and good diagnostic work. She also taught me how to do some preventative things to help my situation. Great price, exceptional service, great results, & no BS. Will be working with her and company again!
Response from the owner · a week ago
Hi Jeff! We're absolutely delighted to hear about your wonderful experience with Erin. It’s wonderful that she was able to fix the issue and provide you with helpful preventative tips. Thank you so much for your kind words and for choosing us. We're excited to assist you again in the future!
Chad Herbert, Owner of Plumbing Dynamics, personally contacted us to discuss major job of replacing our collapsed and failing 48 year old cast iron drainage system below our concrete slab home in Carrollton, Texas with all new 40 PVC pipes. After we got several bids, Chad came by to personally discuss his bid and presented best options and negotiated a competitive bid and gave us a step-by-step timeline for this project. He also wisely suggested that while major tunnels were open exposing our 48 year pipes with drains that we also replace all our aging copper water pipes under exposed concrete slab (that were starting to leak) with all new copper water pipes for a very reasonable additional price. We elected to follow his recommendations and now are very happy that we have all new pipes that we can hopefully enjoy for the next 48 years. Chad stayed in constant contact with us by text, to keep us informed on progress and promptly answered any questions. He also helped us with successfully filing an insurance claim to cover portion of cost of new drain pipes in the yard. All of his team were punctual and courteous and completed this major project after 21 days right on schedule. They took extra care to keep us informed and keep our home functioning normally as much as possible during the entire process. We know we chose the right plumber for this major job and now know what plumbers to call for our future normal plumbing needs. Much thanks to Chad and his entire team for a job well done!
Price assessment: Reasonable price
Price: $2,000+
Services: Plumbing pipe repair
Response from the owner · a week ago
We're overjoyed to hear about your positive experience with us at Plumbing Dynamics! It's wonderful that Chad and the team could meet your expectations and guide you through such an important project. We cherish having clients like you and look forward to assisting with any future plumbing needs. Your satisfaction is our top priority, and we're here for you whenever you need us!
Erin was great and helped to clear our toilet really quickly. I also learned a bit as well.
Price: $1–200
Services: Toilet repair
Response from the owner · a week ago
We truly appreciate your heartwarming feedback! It's wonderful to hear that Erin's expertise made a difference for you, and we're delighted that you gained some insight too. Feel free to reach out whenever we can lend a hand. 😊
First time using Plumbing Dynamics services. Erin was able to come out the same day and clear a drain that I had tried to clear on may own. Service was professional and efficient. I will definitely be calling them again.
Price assessment: Reasonable price
Price: $1–200
Services: Drain cleaning
Response from the owner · a week ago
Thank you so much for choosing Plumbing Dynamics for your plumbing needs! We're glad Erin could assist you promptly and efficiently. It’s fantastic to know you’re planning to call us again – we’re always here to help! 😊
Service Provider Review-Plumbing Dynamics
Over the past 40+ years living in Carrollton TX, I have used many different home service providers. I’ve been very fortunate most of those providers deserve every single good review that they have earned. Based on qualifications, professionalism, good communication, fair pricing…. several of my top examples include Bear River Maintenance/Remodeling, Lawncare by Josie, Spring Kings Garage Door Service, Santiago Masonry, Lumbreras’ Mowing (12+ years).
Today (10/7/26) Plumbing Dynamics (Carrollton TX.) and plumber Erin S. have risen to the top of my “Top Service Provider” list!! I did extensive on-line research for a reputable plumbing company to replace my kitchen faucet and to diagnose/repair other drainage issues. I made the right choice. From my first call and discussion with the owner Chad up until today’s visit/repair accomplished by Erin, I am grateful for a job “well done” and YES…fair pricing. They have not seen me or my plumbing for the last time!!!
https://www.plumbingdynamicsdallas.com/
Response from the owner · 2 weeks ago
We're overjoyed to receive your glowing feedback! It's fantastic to know our service has earned a spot on your top provider list, and we appreciate your kind words about Erin and Chad. We're here anytime you need us for your plumbing needs! 😊
Fast arrival, quick diagnosis. Accurate timing on the repair process. Professional, very clean and tidy. Erin S did a great job providing pictures and explaining what was needed to fix the issue. Glad to have a reliable professional plumbing company to rely on.
Thanks so much for your kind words! It's delightful to hear that our quick and neat service met your expectations, and we're happy Erin could help with clear communication. We’ll be here whenever you require our assistance. Have a great day ahead!
Erin did something I couldn't believe: honest people are still in business. She kindly suggested a less expensive way to determine whether the leak is plumbing or material damage. Thank you so much for your honesty!
Response from the owner · 3 weeks ago
Your wonderful feedback brightens our day! It's fantastic to know Erin's honest approach left a positive impression. We're here anytime you need assistance. Take care and have a fantastic day!