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Plumbing Outfitters

4.9 ★★★★★ · 124 Google reviews
Plumber · Austin, TX

Plumbing Outfitters at a glance

Plumbing Outfitters holds a 4.9-star rating from 124 Google reviews, with the owner responding to every comment. Customers frequently cite punctuality, clear communication, and professional service for repairs like water heaters, drains, and leaks. Technicians often arrive on time, explain issues thoroughly, and clean up after completing work. However, several low-star reviews criticize high pricing, noting that estimates for small repairs or installations seemed excessive compared to the scope of work provided.

  • Google rating: 4.9 out of 5 from 124 reviews (94% five-star).
  • Reviews on this page: 124 Google reviews (108 with written comments, 4 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Sink Repair Service serving Austin, Texas.

Data from Google, last updated October 25, 2026.

Customer reviews

4.9
★★★★★
124 reviews on Google
5★117
4★2
3★2
2★1
1★2

Reviews from Google, shown as published (original wording, unedited).

Tad Perkin10 reviews
★★★★★

Best in the business! These guys rock. Same day install on a leaking water heater.

  • Services: Water heater installation
Response from the owner · 3 days ago

Thank you for the kind words, Tad!

Review from Google · view on Google
Dianna Skelly5 reviews
★★★★★

Ryan did a great job. Courteous, kind, professional, and he knows what he is doing. He kept the work area clean and safe, he was fast and did the job right the first time. He also checked our 1/2 bath and noted the ground bolts were not installed by LGI Homes (never buy one) and he put them in for us even thought it wasn't on the work order. He checked with his managers and they okay'ed it. That was going above and beyond and my family and I greatly appreciate it. If you want it done RIGHT, call Plumbing Outiftters and ask for Ryan. You will not be disappointed. Very happy customers here!!

Response from the owner · 2 weeks ago

Thank you, Dianna, for the wonderful review and for recognizing Ryan's excellent work. We are glad he was courteous, professional, kept the work area clean and completed the job right the first time. We appreciate that he went above and beyond to address the grounding issue and help ensure your family's safety. Your recommendation means a lot to us, and we are thrilled you and your family are very happy.

Review from Google · view on Google
Brandon Jones5 reviews
★★★★★

Very professional and well educated

  • Price assessment: Great price
  • Price: $2,000+
  • Services: Plumbing pipe repair
Response from the owner · a month ago

Thank you for the kind review, Brandon. We are glad you found our team professional and well educated, and we appreciate you taking the time to share your experience. We look forward to serving you again.

Review from Google · view on Google
V R5 reviews
★★★★★

Always good to have Ryan show up to do work for us. Always professional and always positive and polite.

  • Services: Garbage disposal installation, Shower installation, Faucet installation, Sewer repair
Response from the owner · a month ago

Thank you for the kind review, V R. We are thrilled to hear Ryan's professionalism and positive attitude made a great impression. We will pass your compliments along to him. We look forward to helping you again soon.

Review from Google · view on Google
Alejandro Neff11 reviews
★★★★★

Scott & Joe were great! Efficient, communicated around the arrival, & figured out what was wrong quickly. Will definitely be calling back for my next plumbing issue.

  • Price assessment: Great price
Response from the owner · a month ago

Thank you for the kind review, Alejandro. We are glad Scott and Joe were efficient, communicated around their arrival, and diagnosed the problem quickly. We look forward to helping with any future plumbing needs.

Review from Google · view on Google
Graciela KilloughLocal Guide · 24 reviews
★★★★★

Joseph was punctual, through, resourceful, professional and completed the kitchen & laundry drain cleaning with minimal disruption to the household. Cleaned up before he left and answered all of our questions. Pleasure working with him.

  • Price assessment: Reasonable price
  • Price: $1,200–1,400
  • Services: Drain cleaning
Response from the owner · a month ago

Thank you, Graciela, for the 5-star review and for sharing your experience. We are so glad Joseph was punctual, thorough, resourceful and professional, and that the kitchen and laundry drain cleaning caused minimal disruption. We appreciate you noting that he cleaned up and answered your questions. It was a pleasure serving you and we look forward to helping again in the future.

Review from Google · view on Google
Kristin Ashby1 review
★★★★★

Plumbing outfitters was super easy to work with throughout the whole process. They always answer the phone with a live person so you don’t have to mess around with an automated system. Scott and Micah fixed my water heater and PRV valve today and were timely, professional, clean, and efficient. Highly recommend them and we will be using them again in the future for our plumbing needs

Response from the owner · a month ago

Kristin, thank you so much for the wonderful review and recommendation. We are glad Scott and Micah were timely, professional, clean, and efficient, and that our live-person phone service made the process easy. We appreciate your trust and look forward to helping with your future plumbing needs.

Review from Google · view on Google
Kevin Kelly2 reviews
★★★★★

Ryan called 30 mins ahead of his arrival time and was courteous during his visit to fix our water softener. The dispatch team was also very courteous when setting up the service call.

  • Services: Service not listed
Response from the owner · a month ago

Thank you, Kevin, for the kind review. We are glad Ryan and our dispatch team were courteous and that the call ahead and service met your expectations. We appreciate you choosing us to fix your water softener and are here if you need anything in the future.

Review from Google · view on Google
Arif Pathan4 reviews
★★★★★

Professional, knowledgeable, and fair pricing. What more can you ask for. I won’t hesitate one beat to reach out in the future for any plumbing issues.

Response from the owner · a month ago

Thank you so much, Arif. We’re thrilled you found our team professional, knowledgeable, and fairly priced. We look forward to helping with any future plumbing needs and appreciate your trust and recommendation.

Review from Google · view on Google
chiaki krupp6 reviews
★★★★★

Mathew was on time, friendly, very easy to communicate with. Most importantly my new garbage disposal is working perfectly!

  • Price assessment: Not sure
  • Price: $600–800
  • Services: Garbage disposal installation
Response from the owner · a month ago

Thank you for the great review, Chiaki! We're glad Mathew was on time, friendly, and easy to communicate with. Most importantly, we're happy your new garbage disposal is working perfectly. We'll be sure to share your kind words with Mathew and are here if you need anything else.

Review from Google · view on Google

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