Customers frequently praise the company for punctual arrivals, clear communication, and reasonable pricing for services like drain clearing, valve replacement, and pump repair. Technicians are often described as knowledgeable and professional, with many noting they explain maintenance options without pushing unnecessary upsells. However, lower-rated reviews highlight instances where repairs were incomplete or overlooked, leading to recurring issues, along with complaints about unexpected fees and messy work sites that required customer cleanup.
Google rating: 4.9 out of 5 from 779 reviews (96% five-star).
Reviews on this page: 779 Google reviews (591 with written comments, 25 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: November 5, 2026.
Service: Plumber serving Detroit, Michigan.
Data from Google, last updated November 11, 2026.
Star ratings
779 Google reviews we collected
4.9of 5
5 stars74596%
4 stars182%
3 stars51%
2 stars20%
1 star91%
Praise vs complaints
Phrases our text analysis found in 591 written reviews
99%praise
Praise1,26999%
Complaints161%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude34127%
Speed & response26621%
Quality & results22918%
Price & value14411%
Communication12910%
Would recommend12810%
Honesty & trust484%
What customers talk about
We read 591 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He’s extremely knowledgeable, has all the right tools for the job, and clearly knows what he’s doing.”
“Very inconsiderate and unprofessional by cracking jokes about the mess the technician made after the work was done.”
“…to help with a backed up shower drain, John was able to come out the next day and arrived during the appointment window to fix the problem.…”
“He was communicative and fixed the problem quickly.”
“Technician snake the outside sump pump drain line using clean out but did not solve the problem.”
“John from plumbing techs arrived promptly and was able to fix our plumbing issue quickly for a reasonable price.”
“Very expensive broke the bank for a steam replacement the plumber came walking on my carpet with his shoes on I had to ask him 2 times to use foot cov…”
“Explained the process, explained the result, detailed how to clean the pump area and how often.”
“Very poor communication on his part.”
“I highly recommend Plumbing Techs of Michigan and plan to use them again in the future.”
“Professional, timely, final cost was below the estimate, can not recommend this company enough.”
“On top of that, he’s just a genuinely kind, down-to-earth guy.”
People customers mention
Martin33 reviews
Kevin21 reviews
Jamie18 reviews
Chris10 reviews
Scott7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We called Plumbing Techs of Michigan to help with a backed up shower drain, John was able to come out the next day and arrived during the appointment window to fix the problem. He was communicative and fixed the problem quickly. He also gave recommendations for proactive maintenance to do rather than upselling services which we appreciated. I have used Plumbing Techs of Michigan twice already and would definitely call them again.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 3 years ago
Thank you for the nice words! We take pride in our professionalism and appreciate you trusting us with your plumbing needs!
Jeff Merchant15 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
John from plumbing techs arrived promptly and was able to fix our plumbing issue quickly for a reasonable price. We will definitely work with plumbing techs in the future.
Price assessment: Reasonable price
Price: $400–600
Services: Shower repair
Rick LoewensteinLocal Guide · 16 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
The team that helped us today to repair a problem with our sump pump did a great job. Explained the process, explained the result, detailed how to clean the pump area and how often. Also at fair pricing and quick turn around. Much appreciated
Monoseta C BurwellLocal Guide · 16 reviewsiTotal number of Google reviews Monoseta has written across all businesses on Google Maps, not just this one.
Martin was very professional. He also was personable and knowledgeable. He prepared me for what he planned to do. When the back flow prevention testing was complete, Martin explained that even though the back flow device passed the testing today, due to the numbers I may need something done to the device in the future. That helped me to be prepared for the next years possible results. I will use Plumbing Techs of Michigan again. Great service.
2nd visit in January 2026 was to our home to repair among other things, shower leaks and repair faucet at sinks, replaced shower handle and ordered what is neededbto repair other things. Continued fantastic service. We will continue to use this company and Martin a great plumber and one their employees.
10-27-2026
Backflow prevention testing again. Martin is still the best! Very professional! Call this company for plumbing services today!!
Price assessment: Reasonable price
Price: $200–400
Services: Drain cleaning, Plumbing leak detection, Plumbing pipe repair, Faucet repair, Faucet installation, Service not listed
Response from the owner · a year ago
Thank you so much for your wonderful feedback, Monoseta! We're delighted that Martin provided professional and informative service. Backflow testing is a specialized service and Martin does a fantastic job making sure our customers are safe from any cross connected water systems. Your trust means a lot to everyone at Plumbing Techs of Michigan. We look forward to helping you again in the future!
Scott DLocal Guide · 24 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
10/10 experience with John! He was, no pun intended, Johnny on the spot! Excellent communication, extremely prompt, and showed up exactly when he said he would.
You can tell John really takes pride in his work and is a perfectionist in the best possible way. He got everything done quickly and efficiently without sacrificing quality. He’s extremely knowledgeable, has all the right tools for the job, and clearly knows what he’s doing. He also happily answered every question I had along the way, never making me feel rushed or like I was bothering him, which I really appreciated.
On top of that, he’s just a genuinely kind, down-to-earth guy. Easy to talk to, respectful, honest, and a pleasure to work with.
I really can’t say enough good things about him. It’s hard to find people who are this reliable and take this much pride in their work. 10 out of 10, and I couldn’t recommend him more highly! I’ll absolutely be using him again!
Price assessment: Great price
Price: $400–600
Services: Plumbing pipe repair, Service not listed
Mark Travis11 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
I’ve requested service from Plumbing Tech many times. Recently I had a tub drain changed to a shower drain. A refrigerator water line installed. Also, a drop in sink replaced. The professional technician Martin F. explained everything that was needed to get the job done & provided an estimate prior the changes. There services are A+
Price assessment: Great price
Price: $600–800
Services: Shower installation, Faucet repair, Service not listed
