Google reviewers report that Plumbing Unit technicians arrive punctually, often within an hour for emergencies, and provide clear explanations for services including water heater replacements, drain clearing, and leak repairs. Customers frequently note fair pricing, professional communication, and thorough cleanup after work is completed. The owner responds to the vast majority of reviews, and no recurring criticisms appear in the provided excerpts.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
The best guys came on time fixed the issue and very kindly persons
Thank you, Orifjon. We take pride in being punctual and courteous, so we are glad to hear the team fixed the issue and treated you kindly. Hearing this feedback really brightens our day. We appreciate you sharing your experience.
Interactions were friendly and professional, and they did a great job helping diagnose my plumbing issue, which ended up being a busted pipe under my house. They gave me several options for the repair and were able to get the work completed promptly. Even after the repair, I had a small concern, and they came back out, figured out what was going on, and gave me peace of mind that everything was taken care of. Great experience overall. Thanks again!
Thank you, Spencer. We’re glad we could explain the repair options and complete the pipe work promptly. We appreciate you letting us return to resolve the follow-up concern and are pleased you have peace of mind. Your kind words mean a lot to our team.
Paul is very friendly and knowledgeable. Had multiple services completed by him. He has replaced my water heater, replaced a bathroom faucet and cleared a clogged drain. Very happy. Professional, efficient and fair pricing.
We appreciate you taking the time to share this, Carlos. We're glad Paul was friendly, knowledgeable and handled your water heater, faucet and drain work with professionalism and efficiency. We will pass along your praise to him. Thank you for your trust, we look forward to serving you again.
We have used Saving Grace before, but this time was much more extensive and took several days. Each day we received a notification when they were on their way. They were on time; they were knowledgeable; they were curteous and respectful of our property and pets. They cleaned up so well after the job that it seemed like they were never here! Special shout-out to Justin and Isaac!
Thank you for the kind review, Hank. We are very pleased our crew was punctual, respectful of your home and pets, and left the space tidy after several days of work. We will be sure to share your praise with Justin and Isaac. We appreciate your continued trust.
An employee came out a little past midnight due to an emergency leakage in my house and he was amazing, super friendly and was able to fix the problem in 20 minutes. I highly recommend this company.
Thank you, Jan. We are so glad our technician could respond late and resolve the leak quickly. Your recommendation means a lot to us. If you need anything in the future, we are here to help.
Great service and fast! Zack was great.
Thank you, Julian! We’re delighted you enjoyed our fast service and that Zack provided great care. We appreciate your feedback and look forward to serving you again.
I had a sewer emergency late at night and called Plumbing Unit. The crew came out in less than an hour and took care of everything quickly. The service was done perfectly, and I really appreciate how fast they responded, especially that late at night. Great crew and excellent service. I highly recommend Plumbing Unit!
Thank you, Athena, for sharing your experience and for the five-star review. We’re glad our crew could respond quickly and resolve your sewer emergency late at night. We will share your kind words with the team; they will appreciate knowing their work made a difference. We appreciate your recommendation and are here whenever you need us again.
I’m in North Dallas and had been dealing with the same sewer problem over and over. Every couple of months I would have to call a plumber to come out and unclog the line. This time I called Plumbing Unit, and they suggested doing a free camera inspection to see what was really going on. They found roots growing into the cast iron and were able to locate the exact spot where the pipe was damaged. They replaced that section and finally took care of the problem for good. The guys were professional, explained everything to me, and made the whole process pretty easy. I’m very happy with the work and would definitely call them again.
Carolina, thank you for sharing your experience and for trusting Plumbing Unit to solve the recurring sewer issue. We’re glad the free camera inspection helped us pinpoint the root intrusion in your cast iron pipe and that replacing the damaged section provided a lasting fix. Our team takes pride in professional, clear communication, and we’re happy the process was easy for you. We’re here if you need anything in the future.
Reliable, took care of the issue, and advised on how to handle future items.
Thank you for the kind review, Rabs. We're glad we could reliably resolve the issue and that our recommendations will help you handle future items. We appreciate your feedback and are here whenever you need assistance.
This company provides great service! Zach is very professional, knowledgeable, and efficient. I trust Plumbing Unit for all my plumbing needs.
Thank you, Adrienne, for your kind words and five-star review. We are thrilled Zach provided professional, knowledgeable, and efficient service. We appreciate your trust in Plumbing Unit for all your plumbing needs and look forward to serving you again.