Google reviewers rate Pointe Pest Control five stars based on 5001 reviews, highlighting punctual technicians, thorough inspections, and clear communication regarding services like ant extermination and wasp removal. Customers frequently note the ease of scheduling and reasonable pricing compared to competitors. However, recurring criticisms involve billing errors after cancellations, scheduling discrepancies without proper notification, and limited service coverage for specific pests like voles or attic mice, which some find insufficiently disclosed.
Google rating: 5.0 out of 5 from 5,001 reviews (97% five-star).
Reviews on this page: 5,001 Google reviews (2,400 with written comments, 4 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 23, 2026.
Service: Cockroach Control serving Des Plaines, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
5,001 reviews on Google
5★4,834
4★134
3★13
2★4
1★16
Reviews from Google, shown as published (original wording, unedited).
JD
Jacqueline Daley6 reviews
★★★★★
Pointe Peat Control representatives are always very attentive and friendly . They ask questions to ensure all trouble areas will be covered . I would recommend highly .
Price assessment: Reasonable price
Price: $40–60
Services: Spider extermination
Pest type: Spiders
Response from the owner · a day ago
Hello Jacqueline! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Hello Wayne! Thank you for your five-star review of our pest control services. We are so glad to see that you had a great experience with us. It is our pleasure to keep you pest-free! If you have any questions or concerns, please feel free to reach out to us at any time. Have a fantastic day!
Thank you for your positive review, Wendy! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Hello Nick! Thank you for your five-star review of our pest control services. We are so glad to see that you had a great experience with us. It is our pleasure to keep you pest-free! If you have any questions or concerns, please feel free to reach out to us at any time. Have a fantastic day!
Thank you for your five-star review, Constantine! We are happy to know that you enjoyed our pest control services. Our top priority is the complete satisfaction of our clients with our services, and we’re so glad that our team achieved this with you! Feel free to contact us with any questions or concerns. Have a pest-free day!
Samuel came right on time and inspected all trap locations inside and out. Positive activity showing good results and an absence and/or reduction of furring and slab ant intruders.
Price assessment: Reasonable price
Services: Home inspection, Rodent extermination, Bug & insect extermination
Response from the owner · Edited 2 weeks ago
Thank you for your positive review, Mary Beth! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
I don’t do google reviews often, but I will for Pointe Pest control. I am so glad we signed up for this service. They are always professional whether on the phone via email or in person. They always say “yes we can do that”, and “what more can we do”. I never feel hassled about adding extra services or by getting too many texts or emails.
We originally hired them for ant extermination which has been successful.
Price assessment: Reasonable price
Services: Hornet & wasp extermination, Ant extermination
Pest type: Ants, Other
Response from the owner · 3 weeks ago
Judy, thank you for your glowing review of our pest control services! Our top priority is always complete client satisfaction through our services, so we are thrilled to see that we achieved this with you! It is our pleasure to work with you, and we truly appreciate you as a client. Have a pest-free day!
I enjoyed having Jenna service me today. She was professional and cordial. She did a great job, I hope she comes back!
Price assessment: Reasonable price
Price: $100–120
Services: Home inspection, Hornet & wasp extermination, Rodent extermination, Spider extermination, Flea & mite extermination, General pest inspection, Bug & insect extermination
Pest type: Ants, Rodents, Spiders
Response from the owner · Edited 3 weeks ago
Hello Afri! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
Hello Tim! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!
Had my service done today. Joesph was very helpful answering all my questions. I highly recommend Pointe for any pest problems!
Price assessment: Great price
Price: $120–140
Services: General pest inspection
Response from the owner · Edited 4 weeks ago
Hello John! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
