Google reviewers rate Pointe Pest Control 4.9/5, frequently praising technicians for punctuality, thoroughness, and effective pest elimination. Customers appreciate the professional communication and willingness to address specific concerns like wasps or ants during visits. However, some lower-rated reviews cite issues with unreturned calls, unauthorized additional treatments, missed service areas, and rising prices, indicating occasional inconsistencies in customer service and billing practices.
Google rating: 4.9 out of 5 from 580 reviews (93% five-star).
Reviews on this page: 581 Google reviews (369 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
DH
David Harrington4 reviews
★★★★★
Tory with Pointe Pest Control always does a great job. Stopped the ants from coming into the house.
Price assessment: Reasonable price
Price: $40–60
Services: Bug & insect extermination
Pest type: Ants, Spiders
Response from the owner · 5 days ago
Hello David! Thank you for your five-star rating. Your complete satisfaction with our pest control services means the world to us, and we look forward to continuing to keep you pest-free! It is truly our pleasure to serve you. Thank you again for your positive review, and we hope you have a wonderful day!
Thank you for your five-star review, Kim! We are happy to know that you enjoyed our pest control services. Our top priority is the complete satisfaction of our clients with our services, and we’re so glad that our team achieved this with you! Feel free to contact us with any questions or concerns. Have a pest-free day!
Thank you for your five-star review, Pamela! We are dedicated to providing efficient solutions for each pest concern, and it is truly our pleasure to work with you to keep your space pest-free. We are always here when you need us! Thank you again for your positive review, and we hope you have a wonderful day!
Hello Terri! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Hello Robin! Thank you for your five-star review of our pest control services. We are so glad to see that you had a great experience with us. It is our pleasure to keep you pest-free! If you have any questions or concerns, please feel free to reach out to us at any time. Have a fantastic day!
Great attention to detail, outstanding customer service!
Response from the owner · a week ago
Hello Diana! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!
Mark did a great job spraying the house and putting down traps for the bugs.
Price assessment: Reasonable price
Price: $180–200
Pest type: Other
Response from the owner · 2 weeks ago
Hello Carol! Thank you for your five-star rating. Your complete satisfaction with our pest control services means the world to us, and we look forward to continuing to keep you pest-free! It is truly our pleasure to serve you. Thank you again for your positive review, and we hope you have a wonderful day!
David is a great and very conscientious worker. Met him at the door and told him we had a concern for lots of wasps and he spent extra time cleaning and spraying for us and told us if it doesn’t subside to call back and they would take other measures. Very very happy with our service!
Response from the owner · 2 weeks ago
Hello Beverly! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
Did a good job. Even brushed soffit and trim of all webs.
Price assessment: Reasonable price
Price: $100–120
Services: Hornet & wasp extermination, Rodent extermination, Spider extermination
Pest type: Spiders, Other
Response from the owner · Edited 2 weeks ago
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Gary!
Charles was Very professional and polite. He advised me the service that he was going to perform and asked if I had any issues or concerns. I told him about the amount of spiderwebs that I’m experiencing, and he said that he would take care of them and spray in those areas, especially under the deck, which I Certainly Appreciated.
Price assessment: Great price
Price: $80–100
Services: Spider extermination
Pest type: Ants, Cockroaches, Spiders
Response from the owner · 2 weeks ago
Thank you for your five-star review, A.I.E.! We are so glad that our team provided productive pest control services for you. It is our pleasure to serve you, and we are always here when you need us! If you have any questions or concerns, please feel free to contact us. Have a great day!
