Google reviewers rate Pointe Pest Control 4.9 out of 5 based on 5,053 reviews, noting that the owner responds to 96% of feedback. Customers frequently praise technicians for punctuality, professional demeanor, and clear communication regarding specific pest issues like rodents and wasps. Recurring themes include thorough inspections and helpful explanations after service completion. However, some low-star reviews criticize billing practices, incorrect contact information, and instances where technicians failed to follow specific instructions or handle pets safely.
Google rating: 4.9 out of 5 from 5,053 reviews (96% five-star).
Reviews on this page: 5,053 Google reviews (3,331 with written comments, 9 with photos).
Owner responses: the business replied to 96% of reviews.
Reviews from Google, shown as published (original wording, unedited).
RE
Rebecca Elizabeth6 reviews
★★★★★
Isiah & Andrew were both lovely professional humans. Thanks!
Response from the owner · a day ago
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Rebecca!
Rey is always professional and thorough. He has been our tech since Day 1 with Pointe, and we appreciate his continued service, especially when it requires some extra searching and not so pleasant tasks. Thanks, Rey!
Response from the owner · 3 days ago
Hello Denise! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
We have Pointe Pest Control for our quarterly pest service and have been highly satisfied, so when we wanted to ensure we didn't have a rodent problem it was an easy decision to stay with PPC.
Price assessment: Great price
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 5 days ago
Thank you for your five-star review, Curt! We are so glad that our team provided productive pest control services for you. It is our pleasure to serve you, and we are always here when you need us! If you have any questions or concerns, please feel free to contact us. Have a great day!
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Cyndi!
Pointe Pest is great! The techs are always so friendly and professional and they do an excellent job keeping the pests away inside and out!
Response from the owner · 5 days ago
Chanel, thank you for your five-star rating of our services! It means a lot to us that you gave us a positive review after you were satisfied with our pest control services. It is truly our pleasure to serve you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Zavian went above and beyond for our service. We appreciate his time and dedication!
Pest type: Ants, Spiders
Response from the owner · 5 days ago
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Alieh!
Thank you for your five-star review, David! We are dedicated to providing efficient solutions for each pest concern, and it is truly our pleasure to work with you to keep your space pest-free. We are always here when you need us! Thank you again for your positive review, and we hope you have a wonderful day!
Josh did an exceptional Job. Addressed our needs, checked in with us when he was finished, and was friendly and professional. Thouroughly explained what he had done.
Price assessment: Reasonable price
Services: Home inspection, Rodent extermination, Termite inspection, Termite extermination, Spider extermination, Flea & mite extermination, General pest inspection, Cockroach extermination, Bug & insect extermination
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Mosquitoes
Response from the owner · a week ago
Hello Karin! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
Technician was knowledgeable, friendly and thorough. Feel certain thankful
Price assessment: Reasonable price
Services: Home inspection
Pest type: Spiders
Response from the owner · a week ago
Hello Stephanie! Thank you for your five-star review. We are thrilled to know that you enjoyed our pest control services. We strive to exceed expectations through our efficient treatments, and it means the world to us that we achieved this with you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Tiffany!