Analyzing 5,471,9325.5M ReviewsFor 14,76214.8K Experts

Experts Reviews · Company report
Pointer Pest Control - Roseville logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%90+13.5Craft & service 20%85+17Value 10%90+9Momentum 8%28+2.2Track record 7%35+2.5Accountability 5%41+2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Pointer Pest Control - Roseville

Citrus Heights, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 5.0★ from 217 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and value; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pointer Pest Control - Roseville is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pointer Pest Control - Roseville is better than 90% of wildlife removal services.A
90
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pointer Pest Control - Roseville is better than 85% of wildlife removal services.A
85
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pointer Pest Control - Roseville is better than 90% of wildlife removal services.A
90
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pointer Pest Control - Roseville is better than 28% of wildlife removal services.D
28
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pointer Pest Control - Roseville is better than 35% of wildlife removal services.D
35
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pointer Pest Control - Roseville is better than 41% of wildlife removal services.C
41

Reviews for your job

Customers hired Pointer Pest Control - Roseville for 8 kinds of job.

Pointer Pest Control - Roseville for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$70–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 57

All 9 Google reviews tagged “Flea & mite extermination”

ZandraLocal Guide · 194 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Edwardo arrived on time and ready to go. Prior to his arrival we discussed what I needed to do to prep the house and have it ready for him to exterminate. I noticed I had fleas after one of my hikes. I moved all the items on the floor, washed clothes and dog beds, placed pillows in black hefty bags, etc.Once he…

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Bed Bugs!

Bed bug exterminationFlea & mite extermination+ Responsiveness
Megan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ed and Antonio were so kind and attentive! They took care of our new house with ease and effectiveness. I wanted to go with a local company who understood the terrain and they were absolutely the right call! Thankful I found them!

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great personal service

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When we first moved in to our new home our house was crawling with spiders and insects due to sitting vacant for so long. I called around and Pointer Pest Control was the easiest and most reasonably priced option out of all the places I called. They are a tremendous value for the protection they serve for my house…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
marcela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excelente work no problems around my property since I start the service with them always in time very profe

Ant exterminationBee exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
kapil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bee exterminationBug & insect exterminationCockroach extermination
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$49-52% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection44$61–$126
Spider extermination38$53–$133
Bug & insect extermination35$67–$133
Cockroach extermination33$71–$214
Ant extermination31$71–$246
Rodent extermination30$63–$282
Home inspection16$66–$148
Hornet & wasp extermination15$66–$184

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