Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%87+30.5Reliability 15%90+13.5Craft & service 20%85+17Value 10%90+9Momentum 8%28+2.2Track record 7%35+2.5Accountability 5%41+2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREPointer Pest Control - Roseville
Citrus Heights, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 5.0★ from 217 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and value; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pointer Pest Control - Roseville is better than 87% of wildlife removal services.A
87
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pointer Pest Control - Roseville is better than 90% of wildlife removal services.A
90
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pointer Pest Control - Roseville is better than 85% of wildlife removal services.A
85
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pointer Pest Control - Roseville is better than 90% of wildlife removal services.A
90
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pointer Pest Control - Roseville is better than 28% of wildlife removal services.D
28
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pointer Pest Control - Roseville is better than 35% of wildlife removal services.D
35
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pointer Pest Control - Roseville is better than 41% of wildlife removal services.C
41
Reviews for your job
Customers hired Pointer Pest Control - Roseville for 8 kinds of job.
Pointer Pest Control - Roseville for general wildlife removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 50
All 4 Google reviews tagged “General wildlife removal”
RLC8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We are very pleased with Ed’s quick service. They found the squirrel culprit and deodorized the area.
General wildlife removal+ Responsiveness+ Punctuality+ Value
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Hands best pest control company I have ever worked with! Highly recommend!
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excellent and proactive service. They went out of their way to advise on issues around my property that are unrelated to pest control! Wonderful prompt professional service
Ant exterminationBat exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Terri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
General wildlife removal+ Responsiveness+ Punctuality+ Quality
Price
$49-52% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 60%Reasonable 40%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 44 | $61–$126 |
| Spider extermination | 38 | $53–$133 |
| Bug & insect extermination | 35 | $67–$133 |
| Cockroach extermination | 33 | $71–$214 |
| Ant extermination | 31 | $71–$246 |
| Rodent extermination | 30 | $63–$282 |
| Home inspection | 16 | $66–$148 |
| Hornet & wasp extermination | 15 | $66–$184 |
