Google reviewers rate Pomp's Tire Service 4.6 out of 5 based on 68 reviews, with the owner responding to 12% of them. Customers frequently cite fast service, friendly staff, and reasonable pricing for commercial tire sales and repairs. However, some low-star reviews indicate that unloading times can be slow, and used tire prices may no longer be cheaper than truck stops.
Google rating: 4.6 out of 5 from 68 reviews (82% five-star).
Reviews on this page: 68 Google reviews (33 with written comments, 1 with photos).
Owner responses: the business replied to 12% of reviews.
Reviews from Google, shown as published (original wording, unedited).
DR
Debbie Rogers2 reviews
★★★★★
Thank you for being such a wonderful company. I have to give a shout out to MJ. He helped get us back on the road and my husband nicknamed him Tire Jesus. Very personable and bent over backwards to get us on the road.
Response from the owner · 2 months ago
We truly appreciate your kind words, Debbie. It's wonderful to hear that MJ made such a positive impact and got you back on the road swiftly. Your feedback brightens our day, and we'll be here to assist with all your future needs.
It's great to hear that our team's friendly and quick service left a positive impression on you, Todd. We look forward to helping with your future automotive needs.
We truly appreciate your kind words, Nicolae. It's fantastic to know you had a great experience with our shop. We're eager to assist you with any of your future automotive needs.
Thank you for sharing your thoughts, Thomas. We're glad to be your choice for commercial tire and wheel services. Always here to assist with any of your needs.
We truly appreciate your kind words, Thomas. It's wonderful to know you found our service to be both quick and professional. Count on us for any future needs you may have.
Offering such quick and friendly service at a reasonable price is definitely what we believe in! Thank you for your awesome compliments, and we hope to assist you again in the future.
What a great service experience I had with Pomps Tire in Dupo, Illinois. As soon as I walked in as a customer, I felt appreciated big thanks to Danny what a great guy he made everything simple and easy got in and out in about an hour And the lady at the service desk was amazing too. thanks again from blue Kenworth Skyline
Response from the owner · 2 years ago
Esad, hearing about your fantastic experience at Pomp's Tire in Dupo brings us immense joy. We're glad that Danny and our service desk team made your visit smooth and efficient. It's essential to us that our guests feel valued from the moment they walk in. Thank you for your appreciation and for pointing out the quality service of our staff. Should your blue Kenworth Skyline require any future attention, we're here to assist. Thanks again for your visit and kind words!
When I delivered here the other day, I saw the forklift and thought, " this should be fast". I was wrong. They took almost 3 hours. They don't even take this long at Elkhart and the unload by hand. Terrible
Response from the owner · 2 years ago
Eddy, we regret to hear about your lengthy wait and the frustration it caused. It's critical for us to address this promptly and effectively. Please send an email directly to [email protected] and include your contact information and availability. Your experience is of the utmost importance to us, so we ask that you make the subject line of the email as "Review" when reaching out for the quickest response. We are committed to making improvements and ensuring your satisfaction.
