Analyzing 10,335,55710.3M ReviewsFor 29,24529.2K Experts
Customers frequently cite rapid response times, flexible scheduling, and affordable pricing as key benefits, noting that technicians often arrive on time to handle car key replacements and lock changes efficiently. Positive feedback highlights clear communication and professional conduct during mobile service visits. However, lower-rated reviews criticize the business for presenting itself as a local shop when it operates as a mobile referral service without a physical storefront, and some report instances of rude staff behavior or poor communication regarding appointment delays.
Data from Google, last updated November 11, 2026.
231 Google reviews we collected
Phrases our text analysis found in 204 written reviews
How often each topic comes up in the written reviews
We read 204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Quickly answered and quoted a fraction of the dealer cost.”
“I was very fortunately to get Richie's help and he was a very nice guy on top of it.”
“Amazing customer service on time will very professional Will definitely recommend and use again.”
“I would not recommend sending your wife /daughter herself”
“Richie came over super quickly & got the job done fast!”
“Worst EVER.”
“Quick reply, flexible scheduling, reasonable cost, solid quality execution!”
“They came promptly when I was locked out of my car, and kept me informed by phone about when my technician would arrive.”
“Was trustworthy enough to through my car without my presence and was basically finished by the time I got there.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 231 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Outstanding service. I called around and dealt with a lot of pushy people. Pop A Lock was straight up and easy to work with. Highly Recommend.
Thank you!
These guys are great. I needed a spare key for my Nissan Versa, looked around and called these guys. Quickly answered and quoted a fraction of the dealer cost. Asked if they could do a key for my F150 at the same time - sure, same cost. They come to you. Showed up on time and had it done very quickly, both vehicles. Figured I'd ask - while you're here, any chance you could do a spare key for a vintage MG roadster (that two local "locksmiths" were unable to do successfully). I had a blank, and in minutes they had that done, too. I couldn't be happier. And they're nice people. Highly recommended.
Thank you , glad help out with your car keys
Richie and his team are great! I needed a second copy of my car's key fob, and he made the process really easy. He ordered it on Monday and one of his locksmiths came to my house on Wednesday. The whole process took about 10 minutes and the locksmith tested the key with me to make sure it worked properly, which it did! The price was a lot cheaper than it would have cost me at the dealer. Highly recommend!
Thanks for the kind review. Glad we could make you a copy of your car key fob!
Pop-A-Lock Locksmith of Westchester does great, quick, efficient work. I needed help changing locks and they took care of everything. I highly recommend them.
Thank you Matt for the kind review, always happy to help you and Tony with the stores locks and cylinders
He is the best! The one that you can trust.
Thank you Marcio, pleasure to help you out with your car , have a great day
Made a same day appointment and they were here within 30 mins. Kevin and Sean were super friendly and honest. Would recommed them for sure! :)
Fast, friendly and reasonably priced!
Thank you for the kind review Mike happy to help you out with your smart key
I was locked out of my car & needed keys quickly. Richie came over super quickly & got the job done fast! I was very fortunately to get Richie's help and he was a very nice guy on top of it. Would highly recommend.
Thank you for the kind review Anthony. Happy to help you out with your smart key perfect timing
Richie and Izzy are the fastest locksmiths in the East. Love these guys. ALWAYS there when you need them.
Thank you for the nice comments! Happy we could help with your locksmith needs.
Amazing customer service on time will very professional Will definitely recommend and use again.
Thank you for the nice review and glad we could help get you a copy of your key.
Analyzing 10,335,55710.3M ReviewsFor 29,24529.2K Experts