Google reviewers rate Poseidon's Mermaids Cleaning Services 4.9 out of 5 based on 55 reviews, with the owner responding to 96% of feedback. Customers frequently cite punctuality, thorough deep cleaning, and clear communication as key benefits for residential and short-term rental properties. Pricing is generally described as fair, and staff are noted for their professionalism and attention to detail. However, low-star reviews indicate a pattern of missed appointments for quotes and a lack of follow-up communication when initial contact attempts fail.
Google rating: 4.9 out of 5 from 55 reviews (96% five-star).
Reviews on this page: 55 Google reviews (52 with written comments, 1 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 28, 2026.
Service: Interior Cleaning Service serving Toledo, Ohio.
Data from Google, last updated November 10, 2026.
Star ratings
55 Google reviews we collected
4.9of 5
5 stars5396%
4 stars00%
3 stars00%
2 stars00%
1 star24%
Praise vs complaints
Phrases our text analysis found in 52 written reviews
97%praise
Praise11297%
Complaints43%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3127%
Quality & results2522%
Would recommend1916%
Speed & response1513%
Price & value119%
Honesty & trust98%
Communication65%
What customers talk about
We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It's soooo refreshing to come home from work to a nice clean home.”
“We have Ashley's crew out to our home and they have done such a great job cleaning for us.”
“I can unconditionally recommend them as fair and honest collaborators, and, of course, they would be my first choice for any cleaning job, easy or hard.”
“When my request turned into cleaning plus clearing a house, they focused on the job and its timely completion.”
“I've never hired cleaners before and it was nice to pay a reasonable price to have everything done at once.”
“Go with Merry maids, hands down run from Poseidon's Mermaids at all costs!”
“She is a reliable and dependable cleaner who consistently responds in a timely manner and communicates well.”
“Great communication and the deep clean I had done was very thorough!”
People customers mention
Chrissy9 reviews
Christina6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We have Ashley's crew out to our home and they have done such a great job cleaning for us. They hit all the spots my other cleaners didn't! It's soooo refreshing to come home from work to a nice clean home. I'll forever say this is money well spent.
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Chris Dowling3 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Poseiden’s Mermaids Cleaners keep their promises and do outstanding work. When my request turned into cleaning plus clearing a house, they focused on the job and its timely completion. I was updated on their progress with messages and pictures, and the transformation was amazing. They restored the house to a condition that I am proud to show to potential buyers. I can unconditionally recommend them as fair and honest collaborators, and, of course, they would be my first choice for any cleaning job, easy or hard. - Chris Dowling
Price assessment: Great price
Price: $500+
Services: Moving-related cleaning, Deep clean, Service not listed
Response from the owner · 3 weeks ago
Thanks for the kinds words Chris, we love hearing from happy customers! :-)
Net7 reviewsiTotal number of Google reviews Net has written across all businesses on Google Maps, not just this one.
The girls came out and did an absolutely amazing job on our whole house! All the girls were so friendly and helped with so many things that I have trouble with. Thank you all so much!
Price assessment: Great price
Services: Deep clean
Response from the owner · a month ago
Thank you, Sarah! We’re so glad you’re happy with the deep clean and that our team could lend a helping hand!
Douglas Sturtz3 reviewsiTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
She is a reliable and dependable cleaner who consistently responds in a timely manner and communicates well. Her cleaning is always up to standard, and she does a great job making sure the property is clean, organized, and guest-ready. We truly appreciate her consistency, professionalism, and attention to detail. Highly recommended!
Response from the owner · a month ago
Thank you, Roanne! It’s a pleasure helping keep your property clean and guest-ready. We truly appreciate your trust and recommendation!
Alyssa Kubisak6 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
My home is a bit out of Chrissy's usual area but she was really determined to make sure I was able to get a good deep clean in, her team showed up and worked super efficiently and were very friendly, kind, and did a fabulous job. I've never hired cleaners before and it was nice to pay a reasonable price to have everything done at once.
Price assessment: Great price
Services: Deep clean
Response from the owner · 4 months ago
Thank you for your kind words!
Austin Stoepfel2 reviewsiTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.