Poseidon's Mermaids Cleaning Services logo

Poseidon's Mermaids Cleaning Services

House cleaning service · Toledo, OH

4.9 ★★★★★ 55 Google reviews · 12 photos
96%five-star reviews
96%reviews answered by the owner
Oct 2026latest review

Poseidon's Mermaids Cleaning Services at a glance

Google reviewers rate Poseidon's Mermaids Cleaning Services 4.9 out of 5 based on 55 reviews, with the owner responding to 96% of feedback. Customers frequently cite punctuality, thorough deep cleaning, and clear communication as key benefits for residential and short-term rental properties. Pricing is generally described as fair, and staff are noted for their professionalism and attention to detail. However, low-star reviews indicate a pattern of missed appointments for quotes and a lack of follow-up communication when initial contact attempts fail.

  • Google rating: 4.9 out of 5 from 55 reviews (96% five-star).
  • Reviews on this page: 55 Google reviews (52 with written comments, 1 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Interior Cleaning Service serving Toledo, Ohio.

Data from Google, last updated November 10, 2026.

Star ratings

55 Google reviews we collected

  • 5 stars5396%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star24%

Praise vs complaints

Phrases our text analysis found in 52 written reviews

  • Praise11297%
  • Complaints43%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3127%
  • Quality & results2522%
  • Would recommend1916%
  • Speed & response1513%
  • Price & value119%
  • Honesty & trust98%
  • Communication65%

What customers talk about

We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “It's soooo refreshing to come home from work to a nice clean home.”
  • “We have Ashley's crew out to our home and they have done such a great job cleaning for us.”
  • “I can unconditionally recommend them as fair and honest collaborators, and, of course, they would be my first choice for any cleaning job, easy or hard.”
  • “When my request turned into cleaning plus clearing a house, they focused on the job and its timely completion.”
  • “I've never hired cleaners before and it was nice to pay a reasonable price to have everything done at once.”
    “Go with Merry maids, hands down run from Poseidon's Mermaids at all costs!”
  • “She is a reliable and dependable cleaner who consistently responds in a timely manner and communicates well.”
  • “Great communication and the deep clean I had done was very thorough!”

People customers mention

  • Chrissy 9 reviews
  • Christina 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 55 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Mandi Palmer5 reviewsTotal number of Google reviews Mandi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have Ashley's crew out to our home and they have done such a great job cleaning for us. They hit all the spots my other cleaners didn't! It's soooo refreshing to come home from work to a nice clean home. I'll forever say this is money well spent.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Standard cleaning
Chris Dowling3 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Poseiden’s Mermaids Cleaners keep their promises and do outstanding work. When my request turned into cleaning plus clearing a house, they focused on the job and its timely completion. I was updated on their progress with messages and pictures, and the transformation was amazing. They restored the house to a condition that I am proud to show to potential buyers. I can unconditionally recommend them as fair and honest collaborators, and, of course, they would be my first choice for any cleaning job, easy or hard. - Chris Dowling

  • Price assessment: Great price
  • Price: $500+
  • Services: Moving-related cleaning, Deep clean, Service not listed
Response from the owner · 3 weeks ago

Thanks for the kinds words Chris, we love hearing from happy customers! :-)

Net7 reviewsTotal number of Google reviews Net has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent. They got me in last minute as a new cust & the house looks great. Proud to have old friend over & see my place. Beautiful! Bargain!

  • Price assessment: Great price
  • Price: $200–250
  • Services: Standard cleaning, General housekeeping, Service not listed
Sarah Smith1 reviewTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The girls came out and did an absolutely amazing job on our whole house! All the girls were so friendly and helped with so many things that I have trouble with. Thank you all so much!

  • Price assessment: Great price
  • Services: Deep clean
Response from the owner · a month ago

Thank you, Sarah! We’re so glad you’re happy with the deep clean and that our team could lend a helping hand!

Douglas Sturtz3 reviewsTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chrissy was able to fit me in within a week. Great communication and the deep clean I had done was very thorough!

  • Services: Deep clean
Response from the owner · 2 months ago

So happy you love everything Doug, that makes me so happy 😊

Roanne Calawagan2 reviewsTotal number of Google reviews Roanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She is a reliable and dependable cleaner who consistently responds in a timely manner and communicates well. Her cleaning is always up to standard, and she does a great job making sure the property is clean, organized, and guest-ready. We truly appreciate her consistency, professionalism, and attention to detail. Highly recommended!

Response from the owner · a month ago

Thank you, Roanne! It’s a pleasure helping keep your property clean and guest-ready. We truly appreciate your trust and recommendation!

Alyssa Kubisak6 reviewsTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My home is a bit out of Chrissy's usual area but she was really determined to make sure I was able to get a good deep clean in, her team showed up and worked super efficiently and were very friendly, kind, and did a fabulous job. I've never hired cleaners before and it was nice to pay a reasonable price to have everything done at once.

  • Price assessment: Great price
  • Services: Deep clean
Response from the owner · 4 months ago

Thank you for your kind words!

Austin Stoepfel2 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you so much, you and your team bring nothing but professionalism and integrity—thank you so much

  • Price assessment: Great price
  • Price: $100–150
  • Services: Standard cleaning, General housekeeping
Response from the owner · 6 months ago

Thank you so much, Austin! We truly appreciate your kind words and are grateful for the opportunity to help.

Amy Flack10 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The ladies did a fantastic job doing a deep clean at a home that was going on the market. Would hire them again without hesitation.

  • Price assessment: Great price
  • Price: $200–250
  • Services: Deep clean
Response from the owner · 6 months ago

Thank you, Amy! We’re so glad the team could help get the home market-ready. We’d be happy to work with you again anytime.

Frank Stretar4 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great cleaning service.

  • Services: Standard cleaning
Response from the owner · 6 months ago

Thank you, Frank! We really appreciate the kind review and are glad you were happy with the cleaning service.

Poseidon's Mermaids Cleaning Services on Google Maps →

Business details