Google reviewers rate Power Pup Clean 4.9 out of 5 based on 488 reviews, with the owner responding to 34 percent of them. Positive feedback highlights punctuality, clear communication, and effective removal of pet stains, food marks, and odors from carpets, rugs, and hardwood floors. Customers also appreciate transparent pricing, detailed explanations of maintenance, and professional conduct during services. However, a small number of low-star reviews criticize unexpected price increases, perceived upselling, and hostile responses to refund requests or negative feedback, including threats of legal action.
Google rating: 4.9 out of 5 from 488 reviews (98% five-star).
Reviews on this page: 488 Google reviews (450 with written comments, 11 with photos).
Owner responses: the business replied to 34% of reviews.
Most recent review: October 24, 2026.
Service: Mattress Cleaning Service serving Snohomish, Washington.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
488 reviews on Google
5★476
4★4
3★1
2★1
1★6
Reviews from Google, shown as published (original wording, unedited).
KP
Kate Payne11 reviews
★★★★★
Emir was very pleasant and friendly. The service was on time and top notch. Emir went above and beyond on his work.
Price assessment: Great price
Price: $200–250
Services: General carpet cleaning
Response from the owner · 8 hours ago
Thank you, Kate! We’re happy Emir’s punctuality, friendliness, and extra care stood out. It was a pleasure cleaning your wall-to-wall carpets in Des Moines and giving the high-traffic areas some additional attention. We appreciate you choosing Power Pup Clean!
~ Power Pup Clean
Emir and Jod were very punctual, communicative, friendly, and knowledgeable about the services they provide. I received not only a beautifully clean carpet (smells essentially free of cat pee, it was intolerable before) but thorough follow-up instructions with and an explanation for why the clean worked mechanically. Excellent work!
Price assessment: Reasonable price
Price: $350–400
Services: Pet stain & odor removal
Response from the owner · Edited 8 hours ago
Thank you, Gabriella! We appreciate your kind words about Emir and Jod’s communication and professionalism. Thanks for trusting us to tackle the cat urine odors and pet stains in your Seattle home, and for sharing a photo with your review. We’re here whenever you need us again!
~ Power Pup Clean
Amir and Jod did a fantastic job. They were kind, knowledgeable, and gave exceptional and fast service. 10/10 will use their services again.
Price assessment: Great price
Price: $400–450
Services: Carpet steam cleaning, General carpet cleaning
Response from the owner · Edited 8 hours ago
John, thank you for the 10/10 recommendation! We’re glad our team made the experience a positive one. We appreciate you choosing our facility area rug cleaning with pickup and delivery in Shoreline. We look forward to caring for your rugs again!
~ Power Pup Clean
So happy with the service. Our carpets look great, and they were able to get out all pet stains.
Response from the owner · Edited 8 hours ago
Thank you, Bethani! Hearing that your carpets look great and the pet stains are gone is wonderful feedback. We appreciate you trusting us with the pet stain and odor treatment in your Redmond home. Enjoy your freshly cleaned carpets!
~ Power Pup Clean
Anne, thank you for such thoughtful feedback! It was a pleasure helping with your couch’s pet stains and odors in Everett, along with pickup, facility cleaning, and delivery of your wool Oriental rugs. Your trust in us to care for both your upholstery and rugs means a lot. We’re so pleased you felt well taken care of!
~ Power Pup Clean
Emir and Jod were incredible, such good souls! The work was incredible. They were so transparent and communicative. I recommend this service provider 10/10
Price assessment: Great price
Price: $500+
Services: Carpet steam cleaning
Response from the owner · Edited 8 hours ago
Thank you, Elle! Your kind words about Emir and Jod mean a lot, especially your appreciation for their transparency and communication. We’re glad you were happy with their work treating the pet stains and odors in your carpets in Kent. Thank you for the enthusiastic recommendation!
~ Power Pup Clean
These guys are NO JOKE!
Dog urine stains....GONE!
Urine smell....smells like an Summer's Day!
Carpet... looks brand new!
Jod and Emir,
I had the pleasure of meeting. Totally professional, informative, and two of the hardest working people I have met.
My carpet looks BRAND NEW and has no more dog smell.
I want to say, THANK YOU Emir and Jod!!!
I miss the kind of commitment to doing a "GREAT JOB" that the 2 of you displayed.
You have my business for the rest of my life.
See you NEXT YEAR!
Thank You very much.
Response from the owner · Edited 8 hours ago
Telly, we love your enthusiasm! It’s great to hear those dog urine stains are gone. Thank you for trusting us with your silk Oriental rugs and choosing our area rug pickup and delivery service in Puyallup. We appreciate the opportunity to care for these special pieces!
~ Power Pup Clean
Very detail oriented and an excellent job improving our carpet condition. Also, service delivery was kind and compassionate. We will definitely be using Power Pup Clean again, as well as recommend to others. Thank you Emir and Jod!!
Response from the owner · Edited 8 hours ago
Thank you, Lisa! We’re happy the extra attention to your carpets made a noticeable difference, and we appreciate your kind words about our team. Thank you for trusting Power Pup Clean with your carpet cleaning and pet odor treatment in Bothell. It was a pleasure helping!
~ Power Pup Clean
Couch looks great, and Fushair was so nice and accommodating. Thank you!
Services: Upholstery cleaning
Response from the owner · Edited 8 hours ago
Thank you, Marissa! It’s wonderful to hear your couch looks great and that Fushair was so accommodating. We appreciate you choosing us for couch cleaning and pet odor treatment in East Seattle. We’ll be sure to pass your kind words along to him!
~ Power Pup Clean
Emil and his partner did an incredible job on a room I had thought was a lost cause. They explained everything thoroughly including what to do going forward for regular maintenance. I will definitely be calling Power Pup again in the future any time I have a challenging cleaning project!
Price assessment: Great price
Services: Carpet steam cleaning, Area rug cleaning, Service not listed
Response from the owner · 2 weeks ago
Thank you, Gene! Helping refresh a room you thought was a lost cause means a lot to our team. We appreciate you trusting us with your carpets, area rugs, and hardwood cleaning in Ballard, along with pet odor treatment and carpet sanitization. We’re glad the maintenance tips were helpful, too. We’d love to help with your next cleaning project!have.
Power Pup Clean
