Customers consistently highlight punctuality, clear communication, and professional conduct when describing appliance repairs for washers, dryers, stoves, and refrigerators. Reviewers note that the service provider diagnoses issues accurately, explains necessary repairs or replacements honestly, and charges reasonable fees. The business maintains a perfect five-star rating across twenty-eight reviews, with the owner responding to the majority of feedback.
Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
Reviews on this page: 28 Google reviews (27 with written comments).
Owner responses: the business replied to 82% of reviews.
Most recent review: July 15, 2026.
Service: Refrigerator Repair Service serving Honolulu, Hawaii.
Data from Google, last updated October 26, 2026.
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Customer reviews
5.0
★★★★★
28 reviews on Google
5★28
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
PL
Phyllis Look1 review
★★★★★
Brian was able to quickly diagnose why the water dispenser in my GE refrigerator was no longer working. He fixed the multiple sources of the leak, then double and triple checked that the dispenser was working (appreciate that level of quality control!). He was prompt, courteous, and neat. Good communication throughout and has the easy-going, down-to-earth quality of his Big Island birthplace. Honest about his pricing and charged me fairly for the project. Would definitely hire again.
Brian is AWESOME! Came out to diagnose the problem and repaired both my stove and washing machine on the same day! Very responsive and highly qualified! Highly recommended!
Brian responded quickly and came out to repair my washing machine as soon as he was available. Grateful for his professional service- highly recommend.
Services: Washing machine repair
Response from the owner · 7 months ago
Aloha Andrea, thank you for the work with your washing machine. Glad I could get the washer running again.
Brian serviced our appliances twice this year. Exceptional service, great communication, reliable & knowledgeable. Highly recommend!
Price assessment: Reasonable price
Price: $100–150
Services: Refrigerator/freezer repair
Response from the owner · a year ago
Aloha Kris, thank you for the work fixing the damper assembly and unclogging the defrost drain tube for your Frigidaire refrigerator. Always happy to help in the future!
