Garage door supplier · Boise City, ID · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%80+11.3Replies to reviews 7%80+5.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 44 garage cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 14%
4.9★★★★★1,231 Google reviews · 24 photos
96%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the punctuality, professional communication, and same-day scheduling capabilities of the garage door technicians. Services typically include spring replacements, opener installations, and general maintenance, with reviewers noting that staff often provide clear estimates and explain necessary repairs. However, a recurring criticism in low-star reviews involves high pricing compared to competitors, with some customers alleging unnecessary upselling or issues with invoice follow-up.
Google rating: 4.9 out of 5 from 1,231 reviews (96% five-star).
Reviews on this page: 1,231 Google reviews (1,115 with written comments, 17 with photos).
Owner responses: the business replied to 36% of reviews.
Most recent review: October 29, 2026.
Service: Garage Cleaning Service serving Boise City, Idaho.
Data from Google, last updated November 1, 2026.
Score profile vs other garage cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyGarage Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Garage Door of Boise: 90/100 on this factor. Category median: 95.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Garage Door of Boise: 89/100 on this factor. Category median: 95.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Garage Door of Boise: 80/100 on this factor. Category median: 100.A
80
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Garage Door of Boise: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Garage Door of Boise: 80/100 on this factor. Category median: 79.A
80
Bar = this company · dark tick = category median.
Star ratings
1,231 Google reviews we collected
4.9of 5
5 stars1,18196%
4 stars212%
3 stars50%
2 stars50%
1 star192%
Praise vs complaints
Phrases our text analysis found in 1,115 written reviews
98%praise
Praise2,22098%
Complaints352%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price3218%
Reasonable12371%
Overpriced63%
Not sure137%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude60527%
Speed & response56725%
Quality & results39217%
Would recommend27312%
Communication21610%
Price & value1517%
Honesty & trust512%
What customers talk about
We read 1,115 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was knowledgeable, willing to help, made much-needed recommendations in a timely manner, and was very personable.”
“Nick and Nick provided excellent advice and service and completed the job in a timely manner.”
“Carson did an excellent job resetting the garage signals.”
“So, we ordered the part off Amazon and installed it and it didn't work.”
“Would recommend Precision Garage door and Carson for sure for any garage door needs in the Boise area!”
“He listened to my concerns and quickly evaluated our situation.”
“It gives me comfort to know my garage door is working properly, and at a very reasonable price.”
“But, I felt that we were overcharged and we never received the invoice or any requested follow up regarding their pricing.”
“It’s rare to find a company this reliable and honest these days.”
“I would never trust them to do any work of any kind for me.”
People customers mention
Tony73 reviews
Christian40 reviews
Nick38 reviews
Drew31 reviews
Sivero29 reviews
Aaron17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Precision Garage Door of Boise for 3 kinds of job. Pick one to see what they paid and said.
KKay13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Carson was our technician who came to assess and service our garage door operation. Carson arrived on time. He was knowledgeable, willing to help, made much-needed recommendations in a timely manner, and was very personable. He listened to my concerns and quickly evaluated our situation. It gives me comfort to…
Great priceGarage door consultation
MMegan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Jacob installed a new opener and did general maintenance on my current doors. He was very attentive and fast.
Reasonable priceGeneral repairs & installation
AAmber8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
We had a great experience with Carson! He was so polite and took the time to explain what was going on. He stayed until the job was taken care of and I really appreciate the care he took working in our garage! Would recommend Precision Garage door and Carson for sure for any garage door needs in the Boise area!
Reasonable priceGeneral repairs & installation
DDanealia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Nick and Nick provided excellent advice and service and completed the job in a timely manner. Would highly recommend!
Reasonable priceGarage door consultationGeneral repairs & installation
JJennifer4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Our spring broke. The next morning I called several places and Precision Garage Door Service was the only one that would come out on a Sunday without charging us a high emergency fee. The guy showed up within an hour of me calling. He was very friendly and professional. He offered us a couple of options and was…
Reasonable priceGeneral repairs & installation
Ttram5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I was impressed by the professional, timely service. Carson did an excellent job resetting the garage signals. Precision also provided an ETA and a photo of the service provider ahead of the visit—a thoughtful safety measure.highly recommend.
Carson was our technician who came to assess and service our garage door operation. Carson arrived on time. He was knowledgeable, willing to help, made much-needed recommendations in a timely manner, and was very personable. He listened to my concerns and quickly evaluated our situation. It gives me comfort to know my garage door is working properly, and at a very reasonable price. I would certainly recommend Precision and Carson to others.
Price assessment: Great price
Services: Garage door consultation
Response from the owner · a year ago
Thank you for your positive feedback, Kay! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.
M
Megan Miller8 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Jacob installed a new opener and did general maintenance on my current doors. He was very attentive and fast.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 3 days ago
Thanks for the review, Megan. It's great to hear Jacob was attentive during the installation of your new opener and maintenance on your doors. Your feedback helps us continue providing quality garage door services in Boise.
A
Amber Heafy8 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
We had a great experience with Carson! He was so polite and took the time to explain what was going on. He stayed until the job was taken care of and I really appreciate the care he took working in our garage! Would recommend Precision Garage door and Carson for sure for any garage door needs in the Boise area!
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 4 days ago
Thanks for sharing your experience, Amber. Carson will be pleased to know his politeness and thoroughness made a difference. We appreciate your recommendation for Precision Garage Door Service in Boise!
D
Danealia1 reviewiTotal number of Google reviews Danealia has written across all businesses on Google Maps, not just this one.
Our spring broke. The next morning I called several places and Precision Garage Door Service was the only one that would come out on a Sunday without charging us a high emergency fee. The guy showed up within an hour of me calling. He was very friendly and professional. He offered us a couple of options and was very patient with us as we decided which one we wanted to do. He completed the job in less time than he estimated. Would definitely use again as well as recommend to others
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · a week ago
Thanks for sharing your experience, Jennifer. We're glad we could help with your broken spring on a Sunday without high emergency fees. Our team aims to provide quick, professional service, and it's great to hear you were satisfied with the options offered. Looking forward to assisting you again!
T
tram le5 reviewsiTotal number of Google reviews tram has written across all businesses on Google Maps, not just this one.
I was impressed by the professional, timely service. Carson did an excellent job resetting the garage signals. Precision also provided an ETA and a photo of the service provider ahead of the visit—a thoughtful safety measure.highly recommend.
Price assessment: Great price
Services: General repairs & installation
Response from the owner · a week ago
Thanks for your review, Tram. It’s great to hear you were impressed with Carson's service and the thoughtful safety measures we provide. Your recommendation means a lot!
J
jess maxwell4 reviewsiTotal number of Google reviews jess has written across all businesses on Google Maps, not just this one.
Thanks for sharing your experience, Jess. We're pleased to hear you found our service friendly and the work to your satisfaction. If you need garage door services in the future, we're here to help!
A
Andrew WaltnerLocal Guide · 87 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Jacob was friendly and on time. Quick to finish the work. He communicated well, while explaining what was the issue. Our issue was bad springs as seems to be the issue for lower end openers. It was very easy to schedule an appointment and they were able to schedule same day and the repairs were made with in 4 hours of Jacob's arrival. Highly recommend.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · a week ago
Thanks for your review, Andrew. We're pleased to hear Jacob provided quick service and clear communication regarding your bad springs. It's great to know scheduling was easy for you. Your recommendation means a lot!
S
Stephanie Keith3 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Jacob was very informative, helpful, and offered only the solutions I needed. I appreciated that he focused on the matter at hand rather than making my current problem bigger than needed.
Services: Garage door consultation, General repairs & installation
Response from the owner · a week ago
Thanks for sharing your experience, Stephanie. It's great to hear that Jacob provided informative and focused solutions for your garage door needs. Your feedback helps us continue delivering quality service.
V
Valarie Stubbs2 reviewsiTotal number of Google reviews Valarie has written across all businesses on Google Maps, not just this one.
Services: Garage door consultation, Service not listed
Response from the owner · 4 weeks ago
Thanks for the great feedback, Valarie. Our techs strive to provide friendly and personable service. We’re glad you had a positive experience with Precision Garage Door Service in Boise!