Customers frequently praise Precision Garage Door for same-day service, punctual arrivals with advance notice, and technicians who provide clear estimates and efficient repairs for issues like springs, rollers, and openers. Positive feedback highlights professional communication and helpful advice during consultations. However, some low-star reviews criticize unexpected price increases after initial quotes, difficulty configuring units due to obscured manufacturer information, and instances of poor follow-up regarding parts or scheduling.
Google rating: 4.9 out of 5 from 3,124 reviews (94% five-star).
Reviews on this page: 3,124 Google reviews (2,614 with written comments, 62 with photos).
Owner responses: the business replied to 49% of reviews.
Most recent review: November 12, 2026.
Service: Door Installation Service serving San Diego, California.
Data from Google, last updated November 13, 2026.
Star ratings
3,124 Google reviews we collected
4.9of 5
5 stars2,94194%
4 stars893%
3 stars261%
2 stars140%
1 star542%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
98%praise
Praise5,17698%
Complaints1032%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,40727%
Speed & response1,27324%
Quality & results94818%
Would recommend60411%
Communication50810%
Price & value4008%
Honesty & trust1393%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The techs introduced themselves, Daniel was one of the tech the other I don’t recall his name, both very respectful.”
“Their installers were knowledgeable, fast and efficient.”
“Made an appointment for an inspection, never showed up during the time said.”
“Great experience with Precision Garage Door Service!”
“This is the worst experience I’ve had with this garage provider.”
“I will recommend them Thank you for taking care of my issue so quickly.”
“It's my personal experience that I do not recommend this company to anyone that's need garage door repair service.”
“He explained the issue with the garage door sensors, offered helpful recommendations, and completed the repair.”
“He read my messages but did not reply until later the following afternoon asking if he could come do the work later that day.”
“Extremely professional and provided excellent work within a very reasonable timeframe.”
“I feel like companies that give predatory pricing and bad faith estimates don't often get reviewed and that's not fair.”
“They were honest, the repair was simple and inexpensive and they serviced our hardware while here.”
“At that point I was already on a hook for a service charge and didnt want to argue with him because it’s not his fault is employer is dishonest.”
People customers mention
Ariel66 reviews
Josh56 reviews
Zamora40 reviews
Mario38 reviews
Doors35 reviews
James31 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Customer friendly. Their installers were knowledgeable, fast and efficient. I am very well pleased with their work.
Price assessment: Reasonable price
Response from the owner · 22 hours ago
Thanks for sharing, Mitchell. We’re pleased our knowledgeable installers provided fast, efficient garage door service and made the experience customer-friendly.
David Ouellette12 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Great service. I received a call 30 minutes prior to arrival. The techs introduced themselves, Daniel was one of the tech the other I don’t recall his name, both very respectful. They inspected the garage door and gave me a couple estimates based on our conversation. They completed the work timely and replace the side cables, replaced a couple worn out rollers and adjusted the opener. I won’t hesitate to call them when I need to have any work done. Job well done. Thanks
Response from the owner · a day ago
Thanks, David, for sharing the details. We’re pleased Daniel and his teammate provided timely, respectful service and got your garage door working with new cables, rollers, and an opener adjustment.
James Palmer3 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Kai was very professional and knowledge of his job. Highly recommended.
Price assessment: Overpriced
Services: Garage door consultation, General repairs & installation
Response from the owner · 8 months ago
Thank you for taking the time to leave us a review, James. We appreciate your positive feedback and are glad to hear that you had a great experience with our local San Diego, CA team.
Judy Firtel9 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Great experience with Precision Garage Door Service! Javy Chavez, the technician, was professional, knowledgeable, and courteous. He explained the issue with the garage door sensors, offered helpful recommendations, and completed the repair. Excellent customer service all around. Highly recommend!
Response from the owner · 2 days ago
Thanks, Angel, for recognizing Javy’s professional service. We’re pleased he explained the garage door sensor issue, shared helpful recommendations, and completed the repair.
Steve MaxLocal Guide · 21 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Called Precision Garage Door at 8AM and 2 technicians arrived by 10:30. After diagnosing the issue, my garage door was repaired within 1 hour along with a lifetime guarantee for the work. Easy, efficient, professional and friendly. I cannot recommend them higher!
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 2 days ago
Steve, thanks for sharing your experience. We’re glad our technicians diagnosed and repaired your garage door promptly, and that the lifetime guarantee gave you added confidence.
Janice Von Arx7 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Precision Garage Door did a great job repairing our garage door. They were prompt and efficient. Rick did an excellent job. We called at 8:00 am and he was here by 9:00, done by 10:00.Highly recommend their service
Price assessment: Reasonable price
Services: Garage door consultation
Response from the owner · 2 days ago
Thanks, Janice, for sharing your experience. We’re glad Rick provided prompt, efficient garage door repair and got everything working within an hour.
Sissy Nasri4 reviewsiTotal number of Google reviews Sissy has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ OUTSTANDING SERVICE – FIVE STARS PLUS!
We couldn’t be happier with Precision Garage Door Service! They came to our rescue on a Saturday to repair our garage door opener and get our garage door back in working order. The service was prompt, professional, and exceptional from start to finish.
A very special thank-you to Logan Huefner, our technician, who deserves a million stars! He was right on time, courteous, incredibly knowledgeable, efficient, and, above all, exceptionally respectful and kind. It was such a pleasure working with someone who takes such pride in providing excellent customer service.
Thanks to Logan and the entire team at Precision Garage Door Service, everything was back up and running in no time.
We highly recommend them and would not hesitate to call them again. Excellent service, wonderful people, and a truly five-star experience!
Services: Garage door consultation, Customer support, General repairs & installation
Response from the owner · 3 days ago
Sissy, thanks for recognizing Logan’s prompt, professional service. We’re pleased he got your garage door opener repaired and your garage door working again on Saturday. We’ll share your kind words with him and the team.
Anthony Rivera3 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Extremely professional and provided excellent work within a very reasonable timeframe. I was very impressed with the quality, efficiency, and overall experience.
Price assessment: Great price
Services: General repairs & installation
Response from the owner · 3 days ago
Anthony, thanks for recognizing our team’s professional garage door service, efficient work, and quality. We’re pleased the experience met your expectations.
Jennifer Zajac7 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Communication was wonderful. All of my options were presented, as well as advice for what I can do for the future.
Response from the owner · 3 days ago
Thanks, Jennifer, for recognizing our communication and guidance. We’re pleased we could explain your garage door options and share advice for the future.
