Precision Garage Door Service of Birmingham at a glance
Google reviewers rate Precision Garage Door Service of Birmingham 4.9 out of 5 based on 852 reviews, with the owner responding to 47 percent of them. Customers frequently praise the company for punctual arrival, clear communication, and professional technicians who handle repairs and installations efficiently. Positive feedback highlights same-day service, reasonable pricing for many jobs, and thorough explanations of solutions. However, some low-star reviews criticize high costs for specific repairs, perceived upselling of unnecessary parts, and instances where technicians could not service certain door brands.
Google rating: 4.9 out of 5 from 852 reviews (97% five-star).
Reviews on this page: 852 Google reviews (661 with written comments, 11 with photos).
Owner responses: the business replied to 47% of reviews.
Most recent review: October 24, 2026.
Service: Garage Door Repair Service serving Pelham, Alabama.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
852 reviews on Google
5★830
4★9
3★2
2★1
1★10
Reviews from Google, shown as published (original wording, unedited).
M
Margaret
★★★★★
The service was exceptional. They confirmed my appointment and kept me informed about arrival time, name of technician (Nathan). I would definitely use them again! My issue was a 20+ year old garage door opener and remote. He had all the necessary parts on his truck and was able to repair with this one visit. A happy customer!!
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 13 hours ago
It's wonderful to hear that everything went so smoothly, Margaret. We appreciate you sharing how well our team kept you updated, arrived prepared, and completed all repairs for your older garage door opener in just one visit. Thank you for choosing Precision Garage Door Service of Birmingham and for taking the time to let us know—we'd be happy to assist you again!
Nate went above and beyond to have our garage door working properly
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 14 hours ago
Wonderful to hear that your garage door is working properly again. Thank you, Rhasheina, for sharing your feedback and for recognizing our team member’s dedication. We appreciate your kind words and your trust in Precision Garage Door Service of Birmingham. If you ever need anything in the future, we're here to help!
As long as Marvin is there you can never go wrong. He is the best at installs and repair. We have been a customer for over 15 years and will only use Precision Garage Door for our needs.
Price assessment: Great price
Services: General repairs & installation
Response from the owner · a day ago
It means a lot to know you've trusted us with your garage door needs for over 15 years. Thank you for your loyalty and for taking the time to share your experience with Precision Garage Door Service of Birmingham. We're delighted you've consistently had a positive experience with our team and appreciate the special mention of our technician. We look forward to continuing to serve you for many more years to come!
Glad to hear everything was handled quickly and professionally. Thank you for your kind words and for choosing Precision Garage Door Service of Birmingham. We appreciate your feedback and hope your garage door is working perfectly!
Earlier than expected but not without notice. Communicated well and was very respectful. Understood that I prefer older technology. No attempt to change my decision.. I am very happy with the entire experience. Highly recommend. If more than 5 stars were an option, I would give him the max.
Price assessment: Great price
Response from the owner · 2 days ago
We’re so glad to hear the entire experience was such a positive one for you, Mary. Thank you for noting how our team communicated and respected your preferences. Your recommendation truly means a lot to everyone at Precision Garage Door Service of Birmingham. We appreciate your trust and the wonderful review.
Fast, professional service. Did an outstanding job repairing our door.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 2 days ago
Great to hear you had such a positive experience with fast and professional service. Thank you for sharing your feedback and for trusting Precision Garage Door Service of Birmingham with your repair. We appreciate your recommendation and are glad the repair met your expectations.
The technician was a great guy. He quickly diagnose my problem, explained a solution and gave me an estimate to repair it. Ten he made the repair in a short time
Price assessment: Reasonable price
Services: Garage door consultation
Response from the owner · 3 days ago
It is wonderful to hear that your technician made the process so smooth, from diagnosing the problem to making repairs quickly. Thank you for sharing your experience with Precision Garage Door Service of Birmingham. We're glad everything was handled efficiently and truly appreciate your feedback. If you ever need help again, know that we're always here for you.
Daniel came out an hour before our scheduled repair time and quickly got to work. When he figured out they had the wrong door panel, he promptly went to the warehouse and got the correct one. The job was done very well in a timely manner. I'm very glad I chose Precision and will definitely use them again if I need my garage door worked on.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 3 days ago
It is great to hear that everything went smoothly during your repair visit. We appreciate you highlighting the quick response and how our team member made sure to get the right parts and complete the work efficiently. Thank you for choosing Precision Garage Door Service of Birmingham and for letting others know about your positive experience. We would be glad to help if you ever need us again.
My installer was very professional and thorough. The product is solid and the price was reasonable
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 4 days ago
We appreciate you sharing your feedback, Wendell. It is great to know you were happy with both the professional approach of our installer and the quality of the product. Thank you for trusting Precision Garage Door Service of Birmingham with your project and for mentioning the value you received.
The Professional and courteous service we received is what we appreciate about you.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · a week ago
It means a lot to us to hear how much you value the professionalism and courtesy of our team. Thank you for taking the time to share your thoughts, and for choosing Precision Garage Door Service of Birmingham. We truly appreciate your support!
